I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
Company replied
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Review summary
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After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
Company replied
Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am still perplexed about the…
I am still perplexed about the situation which could have been more expeditive. However , l hope the problem is now fixed.
17 February 2026
Reply from Xpendy
Thanks for your review! How nice that you experienced our service as positive, that's what we do our best for! We would love to see you back on our site in the future. 🤗
Sara | Team Xpendy
The service was exactly as promised.
17 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Thanks for your review! How nice that you experienced our service as positive, that's what we do our best for! We would love to see you back on our site in the future. 🤗
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Be prepared to pay to cancel
I'v never ever had to pay a company to cancel an account which I didn't realize I "joined" when asking for assistance on my Keurig, which ended up getting burned out.
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
We really appreciate you taking the time and effort to review Xpendy. From your review, I understand that you are not entirely satisfied because you are not completely happy. We would like to look into the system to see if we can do anything for you. For this, I need your details. I can find the order using the following information: the email address you used to place the order, the order number, or the IBAN number from which we debited the amount. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further about the options.
I hope to hear from you.
Sara, Team Xpendy
Cancellation of Total AV
I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled.
Yet I am still being charged despite your so called intervention cancelling.
I have lost quite a lot of money between you and Total AV.
Why are Isla charging me twice?
That's the fourth time.
22 January 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I advised them to cancel a regular…
I advised them to cancel a regular payment but it is still showing up in my bank account. They charged me for nothing. Absolutely rubbish.
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I am still trying to cancel my subscription
I am still trying to cancel my subscription and it has been a month now. You keep taking my money and I don't have that money. PLEASE STOP NOW ..I even paid for the supposed letter to cancel and now 2 months later it's still not cancelled. It's like a nightmare I cant wake from. I have tried everything..PLEASE HELP ME
14 January 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
This is a scam business
This is a scam business - originally discovered through paid search on Google accidentally and my mother in law is being charged 3x for this service that's impossible to cancel. Tried logging in, and takes you to a page does not exist.
This company is going down with lawsuits. Get ready you scumbags
19 February 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I felt like I was tricked into buying…
I felt like I was tricked into buying this I was just trying to cancel my RoKu subscription and it went to this and before I knew it I had subscribed to yet another thing. I was trying to get rid of one. Now I can’t find a place to cancel the XPendy. I do not want this service! Please call me to cancel this!I want out. I don’t want to have to call my banks Fraud Dept! Please Help me cancel this! I have already paid to have you cancel my ROKU I don’t want this! dchancellor7 @gmail.com
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
It was just easy
17 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Took to long and you don’t use email!!!
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I didn't want Justanswer.com in the…
I didn't want Justanswer.com in the first place which got me in xpendy. I do not want anything from either and want out of it all
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Not a good experience
Went to cancel a subscription, was routed to Xpendy to send a letter for which I got charged. Then received an email from the company whose subscription I wanted to cancel directing me to cancel myself on their Web site, another delay and effectively a wasted fee paying xpendy to do the cancellation, yet still having to do it myself. AS xpendy haven't achieved what I asked them to do, they should refund my fee.
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
I was under the impression,I was…
I was under the impression,I was dealing with Omaze direct and it turned out I was dealing with a different company that charged me £9.95 for cancelling my subscription
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
I've submitted a request twice to…
I've submitted a request twice to cancel ESPN and ESPN is still billing me.
17 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
You were really fast.
14 February 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
XPENDY FARCE
I paid XPENDY $14.95 on December 29,2025, to cancel my membership to FUBO TV….I have been waiting for FUBO to notify me that my membership account has been canceled entirely….As of today, February 17, 2026, I have received a new monthly charge on my credit card for a new month of service from FUBO…I will pursue the closing of my FUBO account on my own and see what recourses I may have against XPENDY
26 January 2026
Reply from Xpendy
Hi,
Thank you for your review.
I'm sorry to hear that you are not satisfied with our service. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
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