xmartial.com Reviews 

582
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally durable materials, comfortable athletic fit, and wonderful variety of vibrant, fun designs available for martial arts training. Additionally, people consistently appreciate the highly responsive customer support team that readily assists with sizing questions, order modifications, and smooth product exchanges. Some people were dissatisfied with the delivery service, noting that shipping can take a significantly long time to arrive at remote international destinations. Buyers explained that orders occasionally take multiple weeks to reach them, which tests the patience of eager customers waiting for their new gear.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting the durable materials, comfortable fit, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the gear is durable,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being extremely... See more

Order

People report positive experiences with order, frequently praising the fast shipping times and top-notch... See more

Delivery service

Users describe ambiguous interactions with delivery service, as reviewers are sharply divided regarding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the Grappler Rank BJJ and Accent Minimalist Rank BJJ rash guards and was very happy with the quality. They are an athletic fit. The material is thick, durable, and they feel very well made. I... See more

Rated 5 out of 5 stars

I am fairly new to grappling game but I love outfit options and have tried a few different brands, so far Xmartial is my favorite! If you are a small grappler like me, they DO have a great option for... See more

Rated 5 out of 5 stars

I have bought several rash guards, and recently, two pairs of spats, from them and they always fit super well and are super fun designs. If I ever needed an exchange or help with sizing, they were mor... See more

Rated 5 out of 5 stars

I started BJJ 2 years ago and was looking for some more exciting no gi clothing than all the black being worn at my gym. Xmartial have a great selection of colourful and fun gear. I ordered just one p... See more


Company details

  1. Activewear Store

Written by the company

XMARTIAL builds gear for combat athletes, by combat athletes. As longtime practitioners of BJJ, Muay Thai, and MMA, we’ve turned the mats into our laboratory, and our product into high-quality, stylish gear that everyone can wear with pride – without breaking the bank.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

582 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(582)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best rashguards in the business!

I've ordered from Xmartial 5 times now and always been extremely pleased with the quality and look of the products, they feel amazing! Customer service has been incredible, replying straight away and solving any issues or concerns I had. I will never choose another supplier again!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Quality products only

Nothing but great gear from xmartial. I specifically shop for rashguards only & when buying from these guys, there's a clear difference in the quality of their material. Highly recommend purchasing a rash guard from them.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

They are great with communication and always keep you up-to-date with any delays. They always have good sales and are almost always giving out discount codes.

Overall great quality gear, 10/10 would recommend.

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Great rashguards

I have bought several rash guards from xmartial and have always been very pleased with how well they are made and hold up during rolls. I have never had an issue with them coming up as they are lined with rubber along the bottom. The only downside is that it does take a few weeks to get in but their products are definitely worth the wait.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

This company sells great BJJ rash guards and they go the extra mile to make sure they send you the right size.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I can’t say enough good things about the people who represent this brand. They are constantly coming up with new, fun designs for all ages and sexes. My entire family and members of my gym represent this brand proudly and will continue doing so. Thank you again

23 May 2024
Unprompted review
Rated 5 out of 5 stars

High quality

High quality, amazing designs. Both Gis and rashguards fit perfectly. Best in the game, great for training and competing. Great Customer service.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

BEST quality

I’ve tried out several different brands of rashguards and XMartial by FAR has the best quality of all of them. The sizing is perfect and they come in a huge amount of cool designs.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

TOP Quality

I´ve been getting gear from XMartial since 2020 because I like the designs BUT the most important thing of all is the QUALITY of the gear, my 2020 rashguards are still in excellent shape. Recommended 1000%.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely surprised by the quality

Genuinely surprised by the quality. I am very happy with my order. Customer service reached out for size recommendations and they were spot on based off my weight and height. I will buy more from XMARTIAL in the future.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

Been waiting 2.5 months for short…

Been waiting 2.5 months for short order.. customer service has no authority and I believe is based in another country

Still absolutely no update. Only a rest assured, “ I will get this to my manager”

I feel bad for the call center, but I placed an over 1k order that I’m starting to wonder if will ever get to me.

Really confused as to how they have become such a big brand?

Another time I ordered just a one pair of custom Muay Thai shorts, and they first sent the wrong ones.. and the right ones took about 2 months to come.

Pretty frustrated. (Also I think this might be the only time I’ve ever written a bad review on anything) just have to give people a heads up.

24 April 2024
Unprompted review
xmartial.com logo

Reply from xmartial.com

Hi Adam,

We sincerely sympathize for any dissatisfaction you may have experienced with the delay in receiving your custom orders.

On our website's custom gear page (https://www.xmartial.com/products/custom-rash-guard), it's outlined that the processing time for custom gears may take up to 6 weeks. This process involves creating a mock-up and sending it to you for approval before proceeding with the printing. Additionally, with your order exceeding $1,000, took more time as we sent you a sample to ensure you're satisfied with the fabric and printing quality before mass production begins.

This meticulous process is aimed at ensuring the print and quality meet your expectations, especially for larger orders.
Once again, we deeply apologize if this delay did not meet your expectations. We always strive to expedite our processes, but there are factors beyond our control, such as the time taken for customers, like yourself, to confirm mock-ups or provide any revisions.

If you have any further concerns or questions, please do not hesitate to let us know.

Rated 5 out of 5 stars

Long time Customer

I have tried quite a few rashguards but X Martial so far has been my favorite in regards to quality of material and designs. I seems they have some what fixed the shipping problem I was having with them. I received my recent order in a decent amount of time. I have order quite a lot from X Martial and have only had one or two mix up's which were remedied.

I really like there products and plan on being a long time customer.

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Poor execution, design, and sure hard for customer instructions.

Did not follow instructions on a custom rash guard I ordered. They did 2 mock ups of the rash guard. The first completely disregarded all my instructions and the second was a poor execution of the instructions I provided. Both seemed lazy and like they didn’t care at all to provide a quality design. Communication was basic. They didn’t try to reach out and see what I wanted in the design after the first was not made at all the way I wanted. They just said they’d do it again and penalized me for them not doing the first one how I wanted. Overall dissatisfied with the execution and just general lack of not wanting to really try to do the rash guard the way I requested which wasn’t really a hard design to do.

23 March 2024
Unprompted review

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