XLMOTO Ireland Reviews 

3,326
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second Simpson helmet I have ordered from XLMOTO and both came with a pin lock and both came within days of ordering. Will definitely be using them again!!!

Rated 1 out of 5 stars

Hello, I purchased a Snell S8 intercom from XLMOTO and the microphone is not working. The unit powers on normally and connects to my phone via Bluetooth. I have checked all cable connect... See more

Rated 5 out of 5 stars

I highly recommended top class service Special thank you to Maria she was so nice explaining about refund process and price match. I ordered second pair with right size from Ixon i had next day d... See more

Rated 5 out of 5 stars

Seamless ordering, tracking and delivery, package contained everything and was in good shape, delivery was fast and with no issues. Love the products too and the great prices mean when I need somethin... See more

Company details

  1. Vehicles & Transportation

Written by the company

XLMOTO is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to XLMOTO

Written by the company

Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,326)

405 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

June 2026

Delayed and Misinformed
Huge delay in my current order!

No proactive communication from the company, I have to hound them for updates.

Then, I get ‘mixed messaging’ on the reasons given for the delay. They are still not able to give a due date for delivery.

XLmoto 12th June: ‘We're pleased to confirm that the update has been successfully completed and warehouse operations are now running normally. Our team has been working through the remaining orders, and your order is progressing as planned.’

16th June: ‘We would like to inform you that the processing of your order may be slightly delayed due to current delays at the warehouse.’

17th June: ‘We are doing everything we can to ship your order as soon as possible. However, at this stage, we are unfortunately unable to provide or guarantee a specific delivery date.’

Never using xlmoto again!!!

CAVEAT EMPTOR!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless ordering, tracking and delivery, package contained everything and was in good shape, delivery was fast and with no issues. Love the products too and the great prices mean when I need something else, I'll certainly be back.

23 May 2026
Rated 1 out of 5 stars

Too difficult to cancel order

I selected the incorrect stickers. Tried to cancel and was sent around in circles.

No actual way to cancel an order.
Very disappointing.

Now Im stuck with stickers I dont need.

Zero help on the website and no number to contact.

23 May 2026
Rated 5 out of 5 stars

Great website with a great range of…

Great website with a great range of products and good discounts. Returns are super easy and free of charge. Deliveries are quick and never had any issues with them. Customer service is very helpful. I would definitely recommend the website.

31 March 2026
Rated 1 out of 5 stars

Snell s8

Hello,

I purchased a Snell S8 intercom from XLMOTO and the microphone is not working.

The unit powers on normally and connects to my phone via Bluetooth. I have checked all cable connections, disconnected and reconnected everything, and tested the microphone using voice recordings on my phone.

The microphone does not capture any sound at all.

I believe the product is defective and would like to request a warranty inspection and replacement.

I have attached photos and can provide a video showing the issue if needed.

Thank you.

14 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look