XLMOTO Česká republika Reviews 

1,101
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Many shoppers frequently praise the remarkably fast delivery services, exceptional product quality, and truly unbeatable prices offered across their entire extensive catalog. Consumers consistently appreciate the wide selection of available gear, frequent special promotional deals, and the highly reliable, professional service provided by the friendly team. However, some customers also noted occasional order hiccups, such as receiving an incorrect size or a package that unfortunately arrived damaged during transit. Reviewers specifically mentioned that these unexpected delivery and sizing issues were fortunately resolved very quickly by the helpful support staff members.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Product

Customers consistently note positive experiences with product selection, praising the great prices, variety... See more

Price

Consumers find price to be very satisfactory, frequently highlighting unbeatable pricing and great deals.... See more

Quality

Users describe satisfaction with quality, highlighting excellent prices and a good fit. Consumers also... See more

Order

Clients share ambiguous opinions on order processes, though many report positive experiences with quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ordered multiple times, always action prices, very good products, happy. Even when having issues with order, all resolved very profesionally and fast. 100% can recommend.

Company replied

Rated 5 out of 5 stars

Great shop, unbeatable prices, frequent deals, and the option to return goods or exchange them for a different size within sixty days if something doesn’t fit. Delivery was fast, and both shipment tr... See more

Company replied

Rated 5 out of 5 stars

I have ordered from this server several times and have always been satisfied with the quality of the products I ordered and the speed of delivery. I can only recommend it.

Company replied

Rated 5 out of 5 stars

I shop here regurarly and á´ways recieves fast, reliably for a great price. Once i recieved wrong size and got it replaced within a week. 100% recomended

Company replied


Company details

  1. Motorsports Store

Written by the company

XLMOTO je společností, která se snaží poskytovat vybavení a díly pro motokros, enduro, motocykly a celou komunitu okolo. Naším cílem je poskytnout zcela novou úroveň zážitku z nakupování, stejně jako bezkonkurenční sortiment za neuvěřitelné ceny.

XLMOTO

Written by the company

Poštovné zdarma nad 2999Kč*
Při nákupu nad 2999 Kč máte nárok na poštovné zdarma (Nevztahuje se na nadrozměrné zboží)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,101)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast shipping

Fast shipping, good item description.

First time ordered wrong size (came without impact protection armor) - sent back, money returned in 10 days.

Second order without problems.

5 March 2023
Rated 2 out of 5 stars

Not satisfied

The size charts are off, I couldn't even put the pants on even though there should have been plenty empty space left.
I still haven't received the money back, it's been two weeks since return.
The GLS is a pain as well, they sent me an email about 20 minutes advance of the delivery.
I'm not going to order again.

27 November 2022
XLMOTO Česká republika logo

Reply from XLMOTO Česká republika

Hello,

thank you for your feedback. We are very sorry for the inconveniences.

As I can see you have already been refunded. Please if you have any issues in the future regarding the size chart contact our CS before sending the items.

If you have any other questions, please don't hesitate to contact us.

Best regards,
XLMOTO

Rated 3 out of 5 stars

I do not like

I do not like: I could not contact anybody directly. I wanted order chain lunricant, but I did a mistake - Im ordered 500 pcs of glavs. I asked for change in order by return by e-email, but no success.
I like: I recived other things quickly from you.

4 December 2022

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