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XLMOTO België Reviews 

2,525
•
TrustScore 4.5 out of 5

4.6

Motorcycle Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and on-time delivery, often noting products arrived well-packaged and in good condition. Many people highlight the excellent quality of the products, finding them satisfactory and meeting expectations. Reviewers also frequently commend the good value for money, appreciating the fair and sharp prices offered. The service is often described as good and correct, with many appreciating the clear and friendly communication, contributing to a positive overall purchasing experience. However, some customers also noted occasional delivery times that were longer than expected or slightly delayed.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Product

Users describe positive interactions with product, often highlighting good quality, fair prices, and timely... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting good quality for a... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting good prices and excellent... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent on time delivery (even during a strike period by the delivery company). Good, safe decent packaging. The product itself was most satisfactory. I actually ordered it for a friend and he was... See more

Rated 5 out of 5 stars

Delivered in just a couple of days, well packaged. Great all seasons quality jacket, especially for beginners. Shipped with all necessary safety equipment.

Company replied

Rated 5 out of 5 stars

Everything is always clear, quickly send and in good condition. Always good service…Good price/quality and they always give something extra. I had a clear visor mounted and a clear visor and pinlock w... See more

Company replied

Rated 5 out of 5 stars

An amazing experience, Not only is it good price for value. The aftersales and customer service is friendly and fast. Never had any problems buying or retourning any item from this site! Keep it up!... See more

Company replied

Company details

  1. Motorcycle Shop
  2. Tire Shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.
De producten moeten ongebruikt zijn, in de originele verpakking zitten en voorzien zijn van labels.
Gratis verzending
Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,525)

223 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from this online store.

My first experience with this online store is an unpleasant one, because I placed an order correctly, but unfortunately I did not receive the order, so the order was returned to the sender, but we were reimbursed for the order placed back. So I was left with a bitter taste after this experience, I recommend you to be careful and not to suffer the same way as me and without products and without money back.

13 November 2023
XLMOTO België logo

Reply from XLMOTO België

Good afternoon,

thank you for your review!

We see that our transporter could not deliver your parcel and consequently returned it to our warehouse. It can take 14 business days until the return arrives in our warehouse. Once we receive it, you will get an automatic email as a confirmation. After that we can repack your items and send the order back to you again or we can refund you. Unfortunately we can not refund you before we have received your parcel in our warehouse.

Best regards,

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