Cutters are great. Lighter are beautiful and well finished. My lighters have failed over and over with multiple replacements. The warranty responds then sends you a defective lighters until you give... See more
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This is a company in Kansas City, MO founded in 1996 that started out making a high end cigar cutter. They have since added butane lighters and other cigar related products. They offer a Life... See more
My lifetimeXIKAR warranty lighter has spent more time going back and forth for warranty than I've used the stupid thing. I'll never pay a wooden nickel for one of those lighters. The electronic ignit... See more
BEWARE!!! This is a SCAM!! I ordered a battery from them before I researched the company, then I read their cancelation policy which states that you can cancel within in 24 hours. So I canceled my ord... See more
2.2
Poor
24 reviews
No history of asking for reviews
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They suck
They suck, I sent for a return authorization for 2 lighters 2 times and was rejected both times. Called them and no one answered. I owe 4 xikar lighters, will not another if this is how they respond.
19 August 2021
Unprompted review
A REAL GUARANTEE !
This is a company in Kansas City, MO founded in 1996 that started out making a high end cigar cutter. They have since added butane lighters and other cigar related products.
They offer a Lifetime Guarantee on their lighters.
Mine failed after some years.
Paid $4.25 to mail it in USPS.
They are replacing the lighter and mailing it back to me.
THEIR GUARANTEE IS REAL - No Gotchas...
Jim Fitch
Winter Park, FL 32789
6 August 2021
Unprompted review
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