Xidax PCs Reviews 294

I bought my computer back in December 2025, considering when I bought I got it pretty good time. Fast forward to today one of my cooling fans was making a noise and Aspen Y. Was very helpful in troubleshooting over the phone to fix the problem. Turned out the sticker was coming off and was rubbing the bottom of the case. Thank you Aspen Y. For the help. Will buy again from Xidax

You are not going to get any faster support response time than these guys. Great stuff and great prices. Excellent service all around.

The company has made me very happy they built me my dream pc and with the help of Andrew leddy with the build ideas and checking what I wanted making sure it would mesh good and aspen and Elijah they have ran me through some things I was not quite sure about doing and some hiccups I ran into backing up from my pc and helping me figure out how to fix it and any technical questions have been answered with good understandable detail I appreciate the whole team and think they are doing a great job I will always recommend anyone to chose a Xidax pc. Great job guys I appreciate everything more than you know.

Avoid like the plague. Sorry build qually, shit stability, no tech support, careless workwrs

Aspen was amazing. He worked with me got my computer fixed and was very informative

I had issue with GPU and send back and computer came back with upgrade at no cost. Great company that’s stands by their build

Aspen helped me out with my brand new pc. My issue was the pc wasn’t displaying on my monitor. With 3 easy guide links, problem was solved. Responded quickly to my emails.

Aspen was a great help we got it fixed took a little but it was fixed and done. I got some knowledge but had it down, what to do and all TY alot

The representative went far beyond what I expected. He was very knowledgeable and eager to help me with all of my issues. This was the best experience I have ever had with support from any business.

Aspen was so helpful and reassuring. They answered all my questions quickly. I was even sent a picture of my new PC before it got here. I highly recommend them.

Quick, concise, and effective service to pin point what was wrong with my pc.

Xidax sales (Andrew and co) staff were patient with all my questions, were patient with how prolonged I had to make the buying process and when the pc arrived intact, tech support (Aspen) were an immediate help. I couldnt ask for a better experience buying a prebuilt pc. These stars are definitely earned.

While trying to get a hold of Xidax on the phone proved to be quite the challenge, reaching out on the chat system connected me with Aspen and they were quick to help me figure out why the PC I ordered on 2/19 still had not shipped by 2/24. She quickly resolved the issue and communicated effectively with me on what was being done.

My experience with this company’s affiliate program has escalated far beyond a simple payment delay.

As of today, $465.36 in earned affiliate commissions remains unpaid without any clear contractual or policy-based justification.

The orders in question were:

Valid

Properly tracked

Generated through legitimate promotional efforts

There has been:

No documented violation

No formal dispute notice

No policy citation explaining the withholding

When a company retains earned commissions without transparency, it raises serious concerns about compliance, commercial integrity, and good-faith partnership obligations.

The continued lack of resolution only deepens those concerns.

All communication records and transaction evidence have been preserved. If this matter is not resolved immediately, I will proceed with further escalation, which may include:

Filing formal regulatory complaints

Seeking legal consultation regarding contractual enforcement

Notifying affiliate networks and commercial partners

Expanding public documentation of this case

At this stage, the issue is no longer about $465.36.

It is about accountability and whether affiliate partners are treated fairly and transparently.

I strongly advise current and potential affiliates to evaluate risk carefully.

This review will be updated immediately upon full payment and formal written clarification.

Aspen took good care of me. My issue turned into a multi day fix but they were able to get it fixed and followed up on it.

Good customer support. Shout-out to Aspen for helping me.

He called me first thing, asked for a couple of pictures and then fixed me right up

This will be my second purchase from Xidax and they are top notch professionals when it comes to helping you out with your order one of the best things they do is making sure you are satisfied as a customer I only recommend a Xidax PC if your a serious gamer who takes pride in the quality of your parts get your rig from Xidax there are some very good technicians working on your rig and I wouldn’t place my trust in any other company as far as prebuilt gaming rigs they were ahead of the curve years ago and till this day ..

Aspen is the man and Xidax pcs are high quality I recommend anyone to get one from Xidax if you want an amazing prebuilt and no issues and superior customer service for
Lifetime.

Xidax's customer service is 2nd to none. All questions are usually answered within an hour or if not minutes. Aspen has been currently helping me with my questions and answers are very quick and helpfull. Would highly recommend Xidas PCs not only for the amazing PC products but the outstanding customer service.