SLA has been terrible
SLA has been terrible. about 22%
My vms have been unavailable for about 7 days in a row. Unreliable service, even their own site is down.
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Xenax Cloud is a professional web hosting provider and data center operator. The company has provided private and business clients with high-performance hosting solutions for the efficient operation of websites. Xenax Cloud build a perfect combination of stable technology, attractive pricing and flexible support and services to continuously strengthen its market position.
Jyoti Nagar, Fatehpur Highway, 210001, Banda, India
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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SLA has been terrible. about 22%
My vms have been unavailable for about 7 days in a row. Unreliable service, even their own site is down.
Me bohut khush q k support team bohut acha se problem ko solve karte aur har ek massage/ ticket ka reply bhi karte hai
Absolutely Amazing Service
I am Running multiple Vps and rdp on xenax.
Its cheap and great too.
Love it
worst misbehaviour, i have screenshot, they r try for register, if u register they r flipping their words.. and BAD BEHAVIOUR.

Reply from Xenax Cloud India Private Limited
Was paying 6k for aws just for ec2 and i didn't required any other services so thought of exploring other server provider in specifically in india reason tried contabo dint like the exp as server was unstable to tried this and his support is extremely professional and kind and after comparing prices from aws its way cheap im saving aroung 60-70% approx with way better cpu and memory storage

Reply from Xenax Cloud India Private Limited

Reply from Xenax Cloud India Private Limited
A good indian cloud service provider

Reply from Xenax Cloud India Private Limited
Customer-Focused Approach
"The team at Xenax Cloud is truly customer-centric. They listen to client requirements and provide the best cloud solutions accordingly. I appreciate their dedication and professionalism!"

Reply from Xenax Cloud India Private Limited
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