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Rated 5 out of 5 stars

just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS ex... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacemen... See more

Company replied

Rated 5 out of 5 stars

XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or the... See more

Company replied

Rated 5 out of 5 stars

Customer service is very good and that counts the most in this fast moving business. Thanks to Laszlo's team. All of them. Unique designs and good quality/price ratio allows us to satisfy our custom... See more

Company details

  1. Promotional Products Supplier

Written by the company

At XD Connects, we help brands make a lasting impact through high-quality, thoughtfully designed gifts, with a low environmental impact. Our mission is to strive for positive change by providing the best low impact gift, which connects businesses with their employees and customers whilst minimising the impact on the environment. Founded in 1986 as Xindao BV, we are a dynamic Dutch company with deep-rooted connections in China. Our journey began with importing hand tools, but it didn't take long for us to pivot to the world of promotional products, expanding our portfolio to meet the growing demands of the market. With our own in-house design studio, we began creating distinctive, high-quality products that truly stood out. Driven by constant growth, we expanded rapidly, establishing sales offices across Europe and making our mark on the industry. Then, in 2022, we redefined our identity and emerged as XD Connects—a name that embodies our commitment to connecting people and businesses through sustainable, high-quality promotional gifts. As we look toward the future, our focus is clear: to reduce the environmental impact of our collections and operations while remaining transparent, ensuring we never fall into the trap of greenwashing. Simply put, we’re changing the way we give.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

just wonderful

just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS express delivery free of charge! Just brilliant, 100/10!!!

27 November 2025
Unprompted review
XD Connects logo

Reply from XD Connects

Thank you for your kind words and so happy to hear you're enjoying the new bottle. Wishing you a great 2026.

Rated 5 out of 5 stars

The best people and the best products !

XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or their products!

29 June 2025
Unprompted review
XD Connects logo

Reply from XD Connects

Thanks for your great comments Haakon. All the best to you.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacement parts aren’t normally sold, she went out of her way to find an adapter in their showroom and sent it to me free of charge. The communication was clear, friendly, and efficient throughout, and the adapter arrived safely.

Highly recommend — a company that truly values its customers!

7 October 2025
Unprompted review
XD Connects logo

Reply from XD Connects

Great to hear about your experience with Loraine. Thank you for sharing Kate Harrison.

Rated 5 out of 5 stars

Great company

Great company! Reliable, fast delivery and always top quality.

8 August 2025
Unprompted review
XD Connects logo

Reply from XD Connects

Thank you for your nice review Ronny. We very much appreciate you taking the time and look forward to continue to assist you in any way we can.

Rated 5 out of 5 stars

High-quality products + excellent customer service

XD Connects is an efficient and reliable company with high-quality products and an excellent customer service. I have been working with them for years and I couldn't be happier with our partnerhip.

7 August 2025
Unprompted review
XD Connects logo

Reply from XD Connects

Thank you for your kind words Ariane. We're looking forward to the continued partnership for years to come.

Rated 5 out of 5 stars

my favourite partner!

The Customer service is always very kind and helpful, also they are quick to take care of any topic and the products are very high quality. XD Connects is my favourite partner.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you, Xindao!

HiI! Amazing precision in handling the orders, speed... And very-very helpfull team. Thank you! Best regards! Attila

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Just Amazing

They answer super quick, understand the needs and achieve them, samples are delivered very quixk and perfectly presneted, products are high quality... Amazing, what else can I say...

6 May 2021
Unprompted review
Rated 1 out of 5 stars

Poor quality and very bad service.

As Xindao is a brand that pretends to have high quality standards, we have advised our customers purchasing Xindao branded mobile phone chargers (wireless).

We have purchased a large quantity of mobile phone chargers and eventually, the customer told them they are not working properly. We have tested them ourselves first, and indeed, the quality is poor.

They do not work for the listed phones on the Xindao website. The phones charge really slow that you keep getting a notification that charging is interupted. We have offered Xindao proof through the phone that the chargers dont work also. A iphone 11 that charges perfectly on different charges but does not work on the Xindao charger. Also Samsung S10 and Samsung S10 tested and videos issued.

Errors can occur and even Xindao can make mistakes. We have informed Xindao about the complaint and they have asked us to return them for testing. After a week, they told us they actually work perfect... No compensation possible however they have offered to give us additional sample budget for Xindao samples...

We have turned the offer down. We have a dissapointed customer and we agree with them that the chargers do not work. The whole issue has cost us tons of time.

We will think again once we offer Xindao products to our customers. Also we have decided to take legal action.

22 April 2021
Unprompted review

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