I phoned to enquire about a product. The friendly staff member was able to give me correct information immediately. I was reminded that I could shop on-line which I did and received the purchase via c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service from both Jhb and George outlets was great. Received my trisuit within two days, sent it back for a bigger size and received the replacement suit also within two days. I was also called by Adr... See more
Good day. I am not a big online buyer but this was essential. because my feet is very sensitive. The easy way to pay, the courier delivery was superfast unbelievable professional. Within 3 days,... See more
This is my favourite store by far especially when it comes to buying On Clouds! The staff are friendly, they allow you to try on multiple items until you are happy with what you want to purchase, if y... See more
Company details
Written by the company
Xciter Sports is a premium multi-sports store specializing in cycling, running and triathlon. Stockist of premium brands such as ON Running, Hoka, Brooks, 2XU Under Armour, Merida, Titan Racing and Squatwolf. We have a full-service professional bike workshop to cater for all types of bike service requirements.
Contact info
The Zone, Regent Place, Shop SH11, 2196, Johannesburg, South Africa
- 010 443 0812
- Info@xciter.co.za
- xciter.co.za
4.8
Excellent
197 reviews
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Hasn’t replied to negative reviews
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Exceptional Service
I can only say WOW!!!!
I ordered a pair of shoes online and they were delivered to my house before midday the next day.
Exceptional!!!
26 November 2024
Reply from Xciter Sports
Thank so much for your positive feedback Brian! We really try very hard to make every experience a great one for our customers. We truly appreciate your support.
Reply from Xciter Sports
Thanks so much Florida! We truly appreciate your support.
Great service and fast delivery even…
Great service and fast delivery even though I'm on the Border off Mozambique. Received exactly what I was looking for.
Would highly recommend to support Xciter Sports.
2 December 2024
Reply from Xciter Sports
Thanks so much for the positive feedback Francois, We truly appreciate your support.
Extremely fast and efficient service.
22 November 2024
Reply from Xciter Sports
Thanks so much for the positive feedback Jacob. We truly appreciate your support.
Amazing service from Xciter
Amazing service from Xciter! Paid for my order on Friday and it arrived on the Monday, as I had a flight to catch on Tuesday, they handled it without issue.
15 November 2024
Reply from Xciter Sports
Thanks so much for the positive feedback Joshua. We truly appreciate your support.
Reply from Xciter Sports
Hi Etienne,
Thanks so much for the positive feedback. We truly appreciate your support.
Reply from Xciter Sports
Thanks so much Phillip! We appreciate you!!
Quick delivery
Quick delivery. I got everything I ordered and my son absolutely loves his new bicycle. It was partly assembled which made easier.
Kept me updated every step of the way.
23 October 2024
Reply from Xciter Sports
Thanks so much for the positive feedback Lerato! We are super happy that your son loves his bicycle! Thank you so much for your support.
Reply from Xciter Sports
Thanks so much for the positive feedback Yvonne. We truly appreciate your support.
Product was advertised and arrived at…
Product was just as advertised and arrived at my door within 2 days. Great service
23 October 2024
Reply from Xciter Sports
Thanks so much for the positive feedback Taariq. We truly value your support.
Reply from Xciter Sports
Thanks so much for their positive feedback Martin. Truly appreciate your support.
So helpfull personel rosebank
So helpfull personel. Fast service. They really went the extra mile for me. Rosebank's people are the best!!!!
10 October 2024
Reply from Xciter Sports
Thanks so much Linda. Our Rosebank team is fantastic!! We truly appreciate your positive feedback.
Great service and speedy shipping!
10 October 2024
Reply from Xciter Sports
Thanks so much Francois! Truly appreciate your support.
I ordered Black shoes and got Grey ones
7 October 2024
Reply from Xciter Sports
Hi Hennie, we are really sorry to hear you are not happy with your purchase. It looks like you ordered the Cloud X 3 AD Eclipse | Flame. The shoe is unfortunately not completely black as you will see in the picture on the website, it is a dark grey colour. If you are not happy with your purchase we are more than happy to exchange or refund. Please let us know on info@xciter.co.za.
Reply from Xciter Sports
Thank you so much for the positive feedback Greg. We truly appreciate your support!
The manager went above and beyond to…
The manager went above and beyond to secure one of the products that was out of stock. Kept the communication going at all time while he attended to fulfilment of the order
4 October 2024
Reply from Xciter Sports
Thanks so much Kawaya for the feedback. We are so glad you had a positive experience!
1 day turn around time
1 day turn around time. Wow.That was impressive. Good quality goods too. Will be back soon
2 October 2024
Reply from Xciter Sports
Thanks so much Jan! We are really happy you had a positive experience. We truly appreciate your support.
Phenomenal service
The staff of the store in Rosebank are amazing, we have bought 5 pairs of shoes there so far and every experience has been nothing short of wonderful. We will definitely be back here again.
4 October 2024
Unprompted review
Reply from Xciter Sports
Dear Faheema, thank you so much for the positive feedback. We have an amazing team in Rosebank. We are truly grateful for your support!
Super quick delivery
Super quick delivery. 1.5 days delivered with a free pair of socks thanking me for the business. Excellent service *****
2 October 2024
Reply from Xciter Sports
Dear Arné, Thank you so much for your positive feedback. Congratulations on being our 2000th online order!! We do truly appreciate your support.
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