X All Reviews 422

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 416 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product's cleaning power and effectiveness, finding it works well for various tasks around the house, including tough grime and mold. They appreciate its ease of use and the fact that it is odorless, which is a significant advantage over other cleaners. Reviewers also frequently praise the staff, particularly for their helpfulness, professionalism, and courteous manner in assisting with orders and transactions. However, some people were dissatisfied with the product's performance, stating it did not work as advertised and was ineffective on certain stains or surfaces. There are also concerns about the high price of the product, with some finding it expensive for the results delivered and others reporting issues with unexpected charges or recurring subscriptions. A few customers also experienced problems with customer support responsiveness and product leakage.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its effectiveness and ease of use, stating it... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the product as excellent and... See more

Order

Clients share ambiguous opinions on order, with some reviewers expressing satisfaction with the ease and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Price

Reviewers highlight significant dissatisfaction with the price of the product, frequently describing it as a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cleaner overall worked okay. It just doesn’t do what you advertise. It smells wonderful but smell is not the important factor. If you advertise that you spray and wipe off then when I spray, I expect... See more

Company replied

Rated 3 out of 5 stars

Ordering and getting the product was quick, but your product doesn’t work as advertised. I am a disabled senior for what I paid for your product. I thought it was gonna be wonderful and it’s not and I... See more

Company replied

Rated 4 out of 5 stars

Initially my order never went through, my card declined thinking it was a scam. I was then spam called for days until I happened to answer. The salesperson was nice despite my aggressive answer to his... See more

Company replied

Rated 3 out of 5 stars

The product is a neat concept, but the promise of cleaning my oven was not what I had hoped. It didn't compare to an actual oven cleaner as demonstrated or described. It has been disappointing sinc... See more

Company replied



Contact info

3.5

Average

TrustScore 3.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Works as advertised

Works as advertised

17 April 2026
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Reply from X All

Hello Musetta,

Thank you for your feedback! We’re glad to hear the product is working as advertised and that you’re satisfied with your experience. We appreciate your support.

Rated 1 out of 5 stars

i put my order in then next day man…

i put my order in then next day man called me and said i got the special promotion i said i ordered 6 and charged full price told me he ddnt see that order and said i could get the 6 for the promotion price. then i was billed for both tried email just wanted to give me more product free i did not accept that said i wanted the order canceled then the person would no longer reply to my emails. I stated in email just wanted to make sure my order was sent so would have to pay restocking fee, and that is what happen received the order today called got address to return product that person told me the special was in addition to the first order but was not explained to me got the cheaper price because of my first order. So i have to pay restocking fee & taxes and postage to send it back. I guess the 60 some dollars i lost was better that a 300 dollar bill. I never even opened the bag. The post office told me she could mark it refused but told her couldnt do that because return address is different and would not accept the return there. This is very shady for business will know never to order from you again.

15 April 2026
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Reply from X All

Hello Callie,

We’re sorry to hear about your experience and understand your concerns. Since we’re unable to locate your order based on this review, we kindly ask that you contact our customer support team directly so we can review your case and assist you properly.

Thank you for bringing this to our attention.

Rated 4 out of 5 stars

I was happy with this product.

I was. very happy with this product

15 April 2026
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Reply from X All

Hi Lorene!

Thank you for your feedback!

We’re glad to hear you were very happy with the product. We truly appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

scent is fresh

15 April 2026
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Reply from X All

Hi Nancy!

Thank you for your feedback!

We’re glad to hear you enjoyed the fresh scent. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Please save your money!

Save your money!
Multi-purpose cleaning tablets. I could not find anything this worked on. I tried it on a pan, cook top, oven glass and bathroom tile. I've seen two different commercials for this product. One a man created it and another claimed a woman created it. Which is it?

15 April 2026
Unprompted review
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Reply from X All

Hi William!

We’re very sorry to hear about your experience and understand how disappointing this must be.

At the moment, we’re seeing multiple orders with similar information, and we want to make sure we are assisting the correct account. Please contact our support team via email and include your Order ID number or the email address used when placing your order so we can properly review your case and assist you further.

We’ll be happy to help once we have your details.

Rated 5 out of 5 stars

lSo satisfied d up to what it says that it…

It held up to what it says that it advised I will continue to use it 💯 😌

14 April 2026
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Reply from X All

Hi Bonita!

Thank you for your feedback!

We’re glad to hear the product lived up to your expectations and that you plan to continue using it. We truly appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

timely arrival

timely arrival. works pretty good.

19 April 2026
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Reply from X All

Hi Donnalynn!

Thank you for your feedback!

We’re glad to hear your order arrived on time and that the product is working well for you. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

It was very easy.

15 April 2026
Unprompted review
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Reply from X All

Hi Gust!

Thank you for your feedback!

We’re glad to hear everything was easy. We truly appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

Okay but not nearly good enough to give…

Okay but not nearly good enough to give better than a three and way, way too many emails!

12 April 2026
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Reply from X All

Hello Suzanne,

We’re sorry to hear about your experience and appreciate your feedback. Since we don’t have enough details about your order, we kindly ask you to contact our customer support team so we can assist you further.

Rated 1 out of 5 stars

not worth the money and does not clean…

not worth the money and does not clean like you guys said it would.

18 April 2026
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Reply from X All

Hello Tommie,

We’re sorry to hear the product did not meet your expectations. Since we couldn’t locate your order details, please contact our customer support team so we can assist you and make this right.

Rated 1 out of 5 stars

This is the worst product and company…

This is the worst product and company is scam. We got the product and their website says full refund within 30 days. The cleaning product does not work at all. Our Order number is XA267702.
When we sent an email asking for refund, they replied after 2-3 back and forth emails and offered us another set of products at no cost to us. However since the product does not work we asked for full refund and later they offered only partial refund without confirming with us.
This is big scamming company and not worth spending time/ money and efforts on the product which does not work at all.
If available I could have given negative ratings.

The 30 day money back guarantee is not correct. We used only one tablet each from two different product packages and we told them that we can send back every thing to them, Total cost was more than $75 and the refund we offered was 50% at $36.05 which is not the expected.
We received following email form the customer service,

Thank you for reaching out. We understand your request for a full refund.

However, ss outlined in our policy, refunds are calculated based on the following conditions:
The initial shipping cost is non-refundable
Used items may affect eligibility for a full refund

Since the items have already been used, this is taken into account when calculating the final refund amount in accordance with our return policy.

You may review our full return policy here: "The Link need to be removed for the review"

If you would like to proceed with a return, please let us know and we’ll be happy to assist you with the next steps.
Best,
Mary Hudson
Customer Service Representative
X-All Cleaning

12 April 2026
Unprompted review
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Reply from X All

Hello Shashikant,

We’re sorry to hear about your experience. We were unable to locate your order based on the details provided, so we kindly ask you to contact our customer support team so we can review your case and assist you further.

Rated 1 out of 5 stars

After seeing the video of how well it…

After seeing the video of how well it cleaned grease on the oven I bought the product. DON'T WASTE YOUR HARD EARNED MONEY! The product is crap! I saturated the oven door and waited for HOURS for it to work. Did absolutely NOTHING!!!

18 April 2026
Unprompted review
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Reply from X All

Hello Laurie,

We’re sorry to hear about your experience. We’re unable to locate your order based on this review, so please contact our customer support team with your order details so we can assist you and make this right.

Rated 5 out of 5 stars

Everything was easy to handle.

Everything was easy to handle.

16 April 2026
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Reply from X All

Hi Jessica!

Thank you for your feedback!

We’re glad to hear everything was easy to handle. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

He helped me out with my order.

He helped me out with my order.

17 April 2026
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Reply from X All

Hi Lesta!

Thank you for your feedback!

We’re glad to hear you received helpful assistance with your order. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

This piece of crap doesn't work don't…

This piece of crap doesn't work don't buy this you're wasting your money I give it a triple zero

17 April 2026
Unprompted review
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Reply from X All

Hi Brenda!

We’re very sorry to hear about your experience and understand how frustrating this must be.

At the moment, we’re seeing multiple customers with the same name, and we want to make sure we are assisting the correct account. Please contact our support team and include your Order ID number or the email address used when placing your order so we can properly review your case and assist you further.

We’ll be happy to help once we have your details.

Rated 4 out of 5 stars

It doesn't work as easy as advertised …

It doesn't work as easy as advertised ! Not bad but not as good either !

16 April 2026
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Reply from X All

Hi Doreen!

We’re sorry to hear that the product did not fully meet your expectations.

We appreciate your honest feedback and understand how important it is for the product to perform as expected. If you need any assistance or tips on how to get the best results, please don’t hesitate to contact our customer support team via email.

We’ll be happy to assist you.

Rated 1 out of 5 stars

THIS X-ALL CLEANERT WOULD NOT CLEAN…

THIS X-ALL CLEANERT WOULD NOT CLEAN ANYTHING !! IT IS A WASTE OF MONEY .

13 April 2026
Unprompted review
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Reply from X All

Hi Elaine!

We’re very sorry to hear about your experience and understand how frustrating this must be.

At the moment, we’re seeing multiple orders with similar information, and we want to make sure we are assisting the correct account. Please contact our support team and include your Order ID number or the email address used when placing your order so we can properly review your case and assist you further.

We’ll be happy to help once we have your details.

Rated 5 out of 5 stars

Steven called me because my payment…

Steven called me because my payment hadn't gone through. I was very pleased because I am excited to try your product. I contacted my bank to fix this which they did. Steven was extremely professional and friendly and patient. Fortunately we fixed this problem together so I'll be getting my package. I will definitely let your company know how my experience is once I try this product and I will do so because I appreciate how nice Steven was. Lastly I will tell you, I never talk to people who cold+call me but something in Steven's voice made me trust him. Thank you and you will hear from me. 10 out of 10 for Steven. Kristjana Bullman

16 April 2026
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Reply from X All

Hello Kristjana,

Thank you for your kind feedback. We’re glad Steven was able to assist you and provide such a positive experience while resolving the payment issue. We look forward to hearing your thoughts once you’ve tried the product.

Rated 5 out of 5 stars

The product works great

The delivery was fast and can re order quickly. I will tell others and possibly give as gifts.

14 April 2026
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Reply from X All

Hi Terry!

Thank you for your wonderful feedback!

We’re glad to hear your order arrived quickly and that reordering was easy. It’s great to know you’d consider recommending it to others and even giving it as gifts—that truly means a lot.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

NOTHING BUT 5-STARS!

The order was fulfilled in such a short time that I started out being impressed. Then once the product arrived I immediately put it to use and it is AWESOME! Thank you for developing this easy and resourceful cleaner! I have used it in bathrooms and on concrete flooring that had mold buildup as well. And, I plan on finding many other ways to utilize it! I especially LOVE that it is odorless! Most cleaners are so pungent but I cannot discern any odor and I do have a keen sense of smell. So, I DEFINITELY LOVE THAT FACT in addition to how EASY it is to use when removing built up soap scum in showers/bathtub and sinks.

14 April 2026
Unprompted review
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Reply from X All

Hi SJ!

Thank you so much for your amazing feedback!

We’re thrilled to hear that you were impressed with the fast delivery and even more delighted that the product exceeded your expectations. It’s great to know how well it worked across different surfaces and that you’re enjoying how easy it is to use.

We’re especially glad you appreciate the odorless feature—that’s something many customers value, and it’s wonderful to hear it made a difference for you.

We truly appreciate you taking the time to share such a detailed experience. Your support means a lot!

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