How can anyone take these people seriously, they failed to do my filing on time, then even though your llc is dissolved, they send you annual bills for services that are not used or required. even though multiple emails have since passed to clear up the last fake invoice fiasco.

They provide useful products with very friendly and smooth services

They made it easy to create, especially because I did not know what I was doing or how to figure out how to set up my LLC.

Stay away from this company! they are completely incapable of handling even basic correspondence

Due to their own disorganization, one check was properly delivered while the second was lost/destroyed. Now I’m left chasing my bank to fix their mistake and reissue my funds, creating even more unnecessary delays.

To make matters worse, they are refusing to refund the $50 fee they charged just to send the check in the first place—despite the fact that the entire situation stems from their own errors.

Communication has been a nightmare from the start. I had to open multiple support tickets just to get them to send a check at all. Every step of the process has been slow, confusing, and poorly handled.

This has been a total breakdown in basic operations - disorganized, inefficient, and extremely frustrating to deal with. I would strongly caution anyone considering using this service to think twice.

Has managed my LLC since 2021. I've had some issues with customer service, but overall the experience has been good.

I am happy with the overall result. However, I paid for the package that included a bank account and for some reason the bank account is not opened. I would like to have that portion completed. Thank you

The process was super-efficient, professional and on the spot.
Johnny was very patient and professional.
I feel like our LLC is in very good hands.

Fash easy and informative

We signed up for the **International Option** after speaking with several providers. Before purchasing, we had a call with Angel, who was helpful in addressing our concerns as non-US residents. We were particularly cautious about banking support and compliance, as mistakes in this area can have serious consequences.

During the call, we were explicitly assured that we would be guided through the process and not left to navigate it alone. That reassurance—combined with the company being US-based—led us to choose this provider over others.

### What went well

* The LLC was formed quickly
* The registered agent was set up efficiently
* Email responses from support are fast

### Where this failed

* **No real guidance:** After onboarding, there was no human support—only an online portal with generic prompts
* **Lack of context:** Support responses do not reflect an understanding of your specific situation as a non-US resident
* **Reactive, not proactive:** When issues arise (e.g. being unable to use the provided address for banking), no alternatives or next steps are suggested
* **Inconsistent information:** We received incorrect guidance from support, later followed by an apology from another representative
* **Misalignment with sales promises:** The level of support described on the pre-sales call was not delivered

The most frustrating issue was around banking. We made it clear upfront that this was a critical concern. Despite this, we were allowed to proceed with a bank application that we were not eligible for. We only discovered this because we contacted support—otherwise, we would have simply received a rejection with no explanation.

As international clients without a US address, this is not a minor oversight—it’s a fundamental limitation that should have been clearly addressed before we paid.

### Verdict

This service is efficient at basic setup (LLC formation and registered agent), but fails where it matters most for international customers: guidance, accuracy, and alignment with what is promised.

If we could make the decision again, we would choose a different provider.

The process was short and efficient...
This was a beautiful experience, as all documentation was provided in a timely and professional manner.

Thank you for your assistance,
L.N.

Very professional

Just a wonderful company to work with . We would recommend them to everyone! Thanks Again for the great work team.

Thank you for your wonderful assistance.

The website is not entirely intuitive and email request was not responded to, but I have 7 entities registered through this agent over the course of 10 years and overall service is very good. I have used other agents in a variety of states and WY LLC Attorney works just fine for my needs. They compare favorably to every other agent I have used.

Easy to use website lead you through everything you needed t start a business

Super easy process & the relationship with the bank, Relay adds to the ease of use.

more later at another time.

Super easy to use and very user friendly website.