Wylde Apothecary Reviews 73

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Selling fake OTO wellbeing products. Charged me £49 for less than half an actual bottle, mgs of CBD was wrong, the label badly stuck on, no safety and the package smelt strongly of cigarettes and perf... See more

Rated 5 out of 5 stars

I have suffered from intense migraines for years and have tried many different options to help alleviate symptoms. I've wanted to stop taking the strong medicine that I was prescribed by my GP for som... See more

Rated 5 out of 5 stars

My Mother has been using the CBD oil as a trial to see if it will help the MS she lives with. She’s had MS for over 30 years and she also lives with osteoarthritis with terrible pain in her joints. Th... See more

Rated 5 out of 5 stars

Great expertise knowledge of CBD products and benefits, very friendly people and super helpful always guiding me to find what works best for myself and clients. You don't have to take my word for i... See more

Company details

  1. Health and Beauty Shop
  2. Health Consultant

Written by the company

Wylde Apothecary sources and selects a range of products to become a natural part of your life. From travelling away on holiday or business to just being at home and relaxing.


Contact info

3.9

Great

TrustScore 4 out of 5

73 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lala is the business

I have been a skin specialist myself over 16 years .i have worked for la prairie, sisley and clarins .
I am using ordinary hyloronic acid for face and the L'Oréal hyloronic acid for my eyes.
I called lala and wanted some information on the mission C hyloronic acid+cbd facial serum and the retinol + cbd moisturiser . I have to truly congratulate Wylde Apothecary on having such a valuable , professional store manager at theirHampstead branch
Lala gaved me all the information that I required and every question that I had and she answered it beautifully and professionally which iam very greatful .
I purchased the mission C hyloronic acid +cbd facial serum and the retinol + cbd moisturiser . I can truly say I am loving it on my skin , I can truly see the difference that has made on my skin after one week of use.
Love the products, I wake up in the morning and my skin glows , my skin looks firmer and supple.
Thank you Lala for all your kindness , valuable advice and professinalism.
Iam very greatful and would definitely be purchasing it again .

24 April 2023
Unprompted review
Rated 1 out of 5 stars

I know how important Trust Pilot…

I know how important Trust Pilot reviews are, so I am going to be honest. This mangled padded envelope arrived and inside was the small bottle, given the price paid I was surprised it wasn't packaged and also no instructions. Then I spot some very small wording, let's get the magnifying glass, which are the instructions. I have had the product for 3 weeks and I haven't used, and that's because it looks shoddy and not from a reputable online retailer, sorry. So that's £70 down the drain.

18 January 2023
Wylde Apothecary logo

Reply from Wylde Apothecary

Hi Wendy,

We do apologies for the outer packaging of the product. You should of received a leaflet detailing dosage instructions. This will be emailed to you this afternoon.

We have a physical retail shop in Hampstead, London and I am happy to set up face to face or telephone consultation with our manager to discuss how beneficial our products are to you.

Please expect an email from us today.

Apologies once again.

Thank you,

Team Wylde

Rated 5 out of 5 stars

Lala is the best

Lala is the best, her customer service skills are the best. All the vape liquids are amazingly priced, cannot be beaten by any other place. Going to be a lifelong customer.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Relief for migraines

I have suffered from intense migraines for years and have tried many different options to help alleviate symptoms. I've wanted to stop taking the strong medicine that I was prescribed by my GP for some time as it didn't actually prevent the attacks and had negative side effects. CBD gummies from Wylde have stopped my migraines. I cannot express my relief. The advice from Wylde helped my CBD journey and I am extremely grateful.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Really bad service.

Really bad service, overcharged on delivery cost and item sent to wrong address. I’ve emailed my complaint and have not received recompense for they’re mistake. Will be using a more trustworthy service in the future.

18 October 2021
Rated 5 out of 5 stars

Lala IS this business

Lala IS this business, at least from the customer point of view: she’s always helpful, upbeat, courteous and extremely prompt/professional. Delighted to see that the online ordering component has finally been improved/rectified. Have stayed as a loyal customer for almost 5 years now…largely because of the staff, first at Richmond and now at Hampstead. Would highly recommend.

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

La la is lovely, extremely knowledgeable about CBD and her recommendations are the best I have tried so far. I love the CBD water and the gummies.

6 September 2021
Unprompted review

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