ZUNGLE Reviews 

DO NOT BUY THIS PRODUCT AND DEAL WITH THIS COMPANY!!!!

Like many of the other reviews, this company is downright a scam. I purchased their product and wore it probably three times then the left side of the arm came off. I'm obviously within the 12 month warranty window but Zungle refuse to provide refund. How can a company be so dishonest in their business practice. Business Bureau should shut the company down. Period.

Initially I was very exited about the Zungle Sunglass but I was quickly very disappointed. First people around you can still hear the music coming out of it. The bluetooth connection is also not working very well (the music was broken when my phone was in my pocket for example). Finally, the customer service is extremely bad - we asked to be reimbursed but they didn't even get back to us.

I ordered the glasses as a Christmas present for my son. The item arrived defective and I have been told this article can’t be returned and that it has no warranty. I new that the glasses could not be returned but I did not expect them to be defective. On one of their email they suggested to use them with earplugs. I think this definitely defeats the purpose. Bad product and terrible customer service.

Garbage product. Received broken applied same day for return and refused.
I do not recommend wasting your money with this company.

worst customer service. i had ordered for a gift and they delayed my shipment and now i want to return it and they are NOT responding to my emails and online request. customer services does not end on sale, guess this organization does not understand that. also there terms and condition on return policy is TRICKY and NOT clear so that can deduct whatever they want which i think could be more than 60%. i tried to clarify but they are NOT responding to my concerns. this is SIMPLY waste of time. I should not say product is bad as i havent used it yet (it is sealed packed) but i am sorry to say customer services and organization team does not care for after sales service. DO NOT BUY.

Same issue as most...I managed to get these returned in mid October but now it's been radio silence for 6 weeks. Great communication at first but now no response through any emails. Feel like I've literally been stolen from. Contacting BBB

Shady company. I returned my glasses since they did not work to address listed as ship from address and they refused them. Please someone share their address so we can all ship them our faulty crappy glasses.
The online return did not work, they sent me a link that did work and they are still evaluating my return of a product that would not turn on! SCAM. Better Business Bureau has been contacted to hopefully alert others and prevent them from sending their money to a shady company like Zungle. Will also post on social media accounts.

Don't ever buy from Zungle. Been waiting for 2 months for a refund of a faulty product. They say they are still evaluating it, even though they evaluated already which is why they sent for an RMA return envelope. I'm afraid I'm not going to get my refund.

Buyers beware Zungle are scam artists! Cant get a hold of them, by the time you get item! They say warranty is void! You have been warned!!

Honestly, I could glue earbuds to the side of standard sunglasses and it would sound better. "Bone conductance" is non-existant, even when pressing the speaker surfaces against the skull. To make matters worse, they are slow to ship, and even slower to issue an RMA for return. I suspect their business model is to make interest off customer's money for 3 or 4 months before finally issuing a refund. I suspect they'll stack a restocking fee on top of their already bad customer service. Definitely stay away. BTW, Bose makes a decent pair of regular-speaker sunglasses, but they aren't cheap.

Waiting 4 months now for my return to be processed. Worst customer service, bad product, and just something I should have expected from ordering something that has to be shipped over seas. Not only was the product not working for me, but they offer a 30 day return. It took them 3 weeks to even respond to my first email. Their response time is super slow. Took 1 more month after my return label was created to even hear from them that they received my glasses. Now it has been 3 months since I was issued the label, and still no refund to my account.

Scam artist at best, these guys hire pros on YouTube to draw us buyers in on why these are better than BOSE. Well sad to say $180 later, all I got was at best $2 glasses since I got no SOUND on these. On a scale from 1-to-10 they get negative 10 for customer support, when I received emails about the price, they couldn’t refund me the difference, but they said they would sent me STICKERS for the inconvenience, what’s a 64 year old going to do with stickers, LOL! Then they sent another offering extra lenses WITH ANOTHER PURCHASE of glasses,WHAT you want me to buy another pair? I posted negative remarks on their instagram, Facebook and those influencers on YouTube, but they can remove them to make themselves look like angels disguised as PLAIN THIEVES. If you bought a pair like me, just throw them in the trash and don’t tell your friends, these guys don’t deserve to take up all my time, since you should all value your life. I GOT SUCKER from those YouTube videos and should have went straight for the Bose at $199 which I did end up getting.

My 15 year old son saved up his money to buy a pair of these, as well as, an additional add-on item of Aurora Purple lens and used my credit card in my name. The cost was $169.98. That was April 16, 2019. We returned them as they didn't fit his head so they didn't work properly and we honestly told them the truth about that. Many emails back and forth carried on for weeks and then months, where they were just 'buying time' with excuses (and when I proved to them with a tracking screen shot that I know they received them back and with the date. They finally on June 25, 2019 agreed to a $129.98 refund and explained why. We agreed and had to email back stating such before they would actually give it! I confirmed immediately within the same day! Two days later, they said they were processing the refund, with this response, "Please note that it may take times for the process due to the 3rd party payment solution." This is now June 27th, 2019. July 8th, still no refund so I email again asking if it's processed as no refund has arrived. The second line of their response; July 10th, "Due to the unexpected issue caused by our payment system, there has been a delay in the refund process." Then, "As we have informed you previously, we have canceled your order and got the refund headed your way. It may take times to get your refund done due to the 3rd party payment system." July 14th, I email again, they replay July 18th, "We have been recovering our payment system and as soon as we have completed it, we will process the refund. Please allow us a little more time and we politely ask for your understanding." (Bear in mind, I have been more than patient waiting since the item was returned and in their hands since, May 17th, 2019!). I warned them in my email of July 14th, that I would be sharing this experience with others so they don't fall victim too and thus, I finally emailed them today, July 28th, 2019 and sadly have had to post about it in multiple places (Instagram, Facebook, YouTube, and also tried one last time again to somebody to listen to reason through their Facebook Messenger along with screenshots of our many months of emails) as A. Their CONTACT US section is blank on their website and they don't have a place to leave reviews on their website and B. I STILL TO THIS DAY DO NOT HAVE THE REFUND THEY PROMISED! (So my 15 year old has learned the hard way that a lot of companies that seem reputable (he even did his due diligence and read up on reviews and watched YouTube videos (that now I think were just paid for by Zungle, as a quick Google search of Zungle reviews you will see once you scroll down past the videos sites that are complaining as well. I try to teach my children that only really 98% of people are "good" and that only 2% are "bad" and to stay positive, we tried many times in this situation to remain patient and positive. However, this is an example of a very swish and professional looking website that sadly is in the 2%!

Intentionally do not respond until return period is over, IF AT ALL.

Purchased a pair for my husband for his birthday, only to find that on the streets of NYC and in the subway, the pathetic speakers on these are not even audible.

I submitted a return request (which, since they took over a week to arrive, is of course past the 7 day return period) and heard NOTHING. Tried to message, and was left on read.

I filed a claim with BBB and with my credit card company, but am still out $140 and my husband has no birthday gift. So gross.

I loved my Zungle until they wouldn't play ball.
My children saved up and brought me a pair for Christmas.
I loved them and NO ONE was aloud to touch them, then it all turned to custard they would not charge.
I contacted them and the gave me the brush off - saying my daughter made the purchase and they would only talk to her.
They made the whole process from trying to sign on to lodge warranty very difficult and when they finally did respond they said that they were outside of the warranty period.
They were special and only got used on special occasions.
I know my children spent a large amount of money to give me a special gift I have hidden them and I don't have the heart to tell them that they don't work any more.
The pi.. off is that I raved and showed them off to other people and recommended them,
.SHAME ON YOU ZUNGLE.

this company have very shady tactics, they have a 7 day return policy only, they will not refund you the money if it is open. they hold your item for 3-4 days as processing and ship it after. This way they do not need to worry about the customer returning their product. If you try contacting them through facebook they do not respond unless you are trying to buy their product. So there is no customer support what so ever. Through the messenger app, they have read my message and have no respond (it has been 4 days). Quality wise are similar to mono speakers that lays on top of your ears. If you are in a public area you will not be able to listen to the music, nor able to respond to phone calls. save your money and look into bose frames, actually good quality glasses. bose frame can be made into prescriptions, a lot better sound quality, and actually a lot less sound bleeding. Not worth the money, value of the glasses are closer to 30-40 dollars top, and the company focus on cut cost, and no support.

Terrible idea... I wish I had seen all these reviews before buying the item. I bought V2 Viper . Instantly regretted after 1 day receiving the product. Almost no sounds when I'm outdoor which is actualy the whole point of having sunglasses. Who would wear sunglasses indoor? The arms are crushing my head too. Hopefully I can recover at least a but of the money... Totally not worth it.

HORRIBLE - I ordered and hated them as soon as I tried them on (they sound like a transistor radio). I contacted Zungle IMMEDIATELY (within 10 minutes of opening the box) to request to return for refund. That was 2 MONTHS AGO and the box is still on my desk. excuse after excuse why their RMA system was not working. It still does not work (it now says my RMA is approved - finally - but the "download return documents" link is now dead as well as the "contact us" links all across the website). They do not return any emails to the email address they had used earlier to reply. I HAVE FILED WITH THE BETTER BUSINESS BUREAU (for all the good it'll do me). HUGE SCAM ... I think they are taking peoples money and running.

I order on zungleinc.com on beginning of april but after reading the review, i cancel the order, now for a month,I havent received my refund yet. They blame on error in payment system, but i think they just dont want to refund and take my money. Any idea on how to receive my money back, anyone?

Sound quality is not good! But I really loved this product. I like the feeling like the sound comes almost from the room itself and not from the glasses. A major thing that the quality is very very bad. I just put the glasses away by carry it connected to my shirt as you usually carry sunglasses when you do not use them. And the arm just disconnected off without me really did anything specific and when the arm hit the ground it just snapped into two pieces. Never seen any glasses break that easily. This is so annoying as I really love them so now I thinking about I want to buy another pair, but the same time scared that the same thing will happen again :( If they just could make them more robust I would love them like crazy.