Nila was very helpful and efficient, I leaved out to her in short notice to move to an apartment, she helped negotiate the price and get my referencing done with a short time period. Highly recommend... See more
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I rented a property through this agency, and my experience was absolutely positive. Nila, who was responsible for handling my case, was amazing. She was incredibly kind, professional, and respon... See more
I dealt with Nila at lettings I had a very positive experience renting this property. There were no issues throughout the process, and the agent was helpful, responsive and efficient. I dealt... See more
I honestly couldn’t have asked for a better letting agent than Nila. From start to finish, she was incredibly supportive, friendly, and genuinely cared about helping me find the right home for me... See more
4.8
Excellent
65 reviews
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Appalling service and behaviour
Appalling service and behaviour. I had a viewing booked in the development I already live in today. Waited 10 minutes at the concierge and called the offfice to confirm the appointment, who said he was on his way. I then called again 10 minutes later because still had nobody turned up and I was told that they wpuld call and let him know I was at the concierge - because I was. After half an hour waiting, I called the office again, explained I had been waiting outside of the concierge and to please cancel the appointment that they hadn't turned up to. 10 minutes later - 40 minutes after the booking time - they called me again from the office asking me why I wasn't there, depsite having waited 30 minutes at the concierge and calling them multiple times throughout. The agent then took the phone and actually accused me of lyingand said he had been there the whole time when he obviously hadn't and not on 1 of the 3 calls to the office did anybody confirm that.
21 July 2021
Unprompted review
Zuker Property Ltd of Liars
If you are in Birmingham, you may find the Zucker Property Ltd in the letting websites. I faced them there and did my biggest mistake in trusting them.
The hide influential information about the management of the property. They did not tell me they are totally irresponsible until I signed the contract. Then suddenly they told me I have to contact some random guy ned Brian Hu. They stopped answering my emails and messages after they got their money. Absolute human wastes
Brian Hu, real name Junchao Hu, is their partner seemingly. A notorious guy in real estate business. Infamous for ripping off tenants. Possibly a friend of Ray Wang, manager of Zuker.
They lied about cleanness of the flat. It was absolutely filthy when I moved in. Hairs, trash, food waste, dust, anything you can imagine.
Respect your time avoid these unscrupulous people. Go to a well-known established agency. Don't do my mistake.
8 October 2020
Unprompted review
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