The system is really easy to use but a few issues to watch out for. The scanner is sensitive and often scanned books a second time as we moved them away. The biggest issue was the barcode reading a bo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was my first time sending a package through inpost and it looked way more complicared that it was. I would just prefer for more visual designs such as the weight limit being drawn as a design but... See more
It’s been a simple way to make extra cash. I’m sure selling each book individually would result in more profit but that requires tons of times as well and an outlet to find customers. This takes the... See more
did pretty well, best pricing. best service put of all I have experianced with trade ins. Only down side is a small decent portion of dvds were not able to trade in, some I understand, but some were... See more
4.2
Great
95K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Standard experience
Not a lot to say really. Everything worked as planned, I scanned some books, they went in a box, someone came and picked them up, few days later I got a bit of dosh.
The end.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How about having live customer service…
How about having live customer service available? I have been trying to get hold of your company to ask a few questions before I ship my box.
15 June 2026
Unprompted review
Reply from World of Books - Sell Your Books
We appreciate you sharing your experience. We are sorry you had trouble reaching us. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
All the best,
Sell your Books
Good way to downsize and get some money.
Good way to downsize and get some money.
15 June 2026
Unprompted review
I would do it again.
Experienced what they said I would as far as label and shipping. Communicated well along the process. Check came in a timely manner.
8 June 2026
I had lots of items on my shelf and I…
I had lots of items on my shelf and I had an offer to take the minimum value to dispatch and order
8 June 2026
Selling books made easy
Sending my books Inpost has been great but collections using DPD has been appalling. They never turn up and often in a different town. When they have my books is has been a good experience and recommend to friends.
1 June 2026
They did exactly what they said they…
They did exactly what they said they would do. Recommended.
1 June 2026
Disappointing…
It was a great experience and so much better than 'Sell it Back'. However, what made me use you, was the email you sent offering 15% extra credit using code: MAYBOOST15 which never happened and that was disappointing.
8 June 2026
Payment was fast and the whole process…
Payment was fast and the whole process was very easy.
1 June 2026
Good way to get rid of excess books
Experience was fine but you do need to provide boxes to put books in
5 June 2026
Very good service and payment received…
Very good service and payment received quickly on my take. Thanks 😊
1 June 2026
Very simple, very easy, very legit
It was so easy to check how much I would get paid for each book I wanted to sell. Sending the books in was as easy as packing them in a box and giving it to FedEx. Then I got paid! Very simple, very easy, very legit. I love World of Books.
31 May 2026
Super easy to sell!
The ability to easily scan books and DVDs makes collecting items for sale very fast. The running total at the top is also helpful so you know exactly where you are. Great communication about your transaction and fast payments.
8 June 2026
WILL NOT USE AGAIN! Does not give the option to return!
Did not accept a VERY EXPENSIVE legal book, but did not return it or even give me the option to pay for the return. They basically STOLE the $77 book that they were going to pay me for! Said it had excessive damage "overall." Said they would "recycle" it responsibility, but my guess is they will "recycle" it right on their website! Avoid them!
8 June 2026
Reply from World of Books - Sell Your Books
We are truly sorry to hear about your experience with the legal book. We understand your frustration regarding the outcome and the lack of return options. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.
All the best,
Sell your Books
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.