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Zentrava Reviews 

34
•
TrustScore 3.5 out of 5

3.6

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally praise the high quality of the items, noting they work wonderfully and consistently meet personal expectations. Many people also mention that the customer service team is extremely helpful and responsive when handling daily inquiries. However, some customers also noted excessively long delivery delays and frustratingly slow response rates regarding their pending orders. A few other people also felt that online communication entirely lacked consistency when attempting to track their recent purchases. Shoppers frequently expressed deep frustration over waiting several months without receiving proper status updates or timely refunds.

What people talk about most

Order

People report ambiguous experiences with order, reflecting a high level of disagreement among reviewers.... See more

Product

Consumers find product to be positive, highlighting great quality, effectiveness, and good taste. Reviewers... See more

Customer service

Users describe positive interactions with customer service, noting that messages are consistently responded... See more

Response time

Customers consistently note negative experiences with response time, highlighting poor communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was getting impatient with them and changes my order and they refunded me the whole amount. Make sure you keep in touch with them and know when you getting your order. Would have liked to try it bu... See more

Rated 5 out of 5 stars

The service is top notch!!! I am still testing this bit great taste and I do have more energy and feel better! Will give a better review when i have finished my month!! But this is the tastiest and en... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Contact info

3.6

Average

TrustScore 3.5 out of 5

34 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(34)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Order Not Received

I've placed an order on the 25th February. I have not heard anything regarding my package. I've emailed and WhatsApp them, yet both have been ignored.

Once I posted my review they messaged me asking me to take down my review as they are awaiting stock. I'm still waiting till today to receive my package (26/04/2026).

On Wednesday (29/04/2026) I tracked my package and saw it was at my local post office. Also for reference when we order it advises that it will be delivered to the address the buyer advises. It was sent to the post office. No communication was advised that it is there or any reference for collection. When I tracked the package it showed it was at the post office for over a week. I collected it and a week later I received an email from your company advising it is at the post office.

The company did contact me to check if I have received my package during the month of May. You do receive the items you order, its just the Communication is a bit poor.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Same problem as last time

Same problem as last time, no communication, ordered 20th January got told they have my order, same story as before. When you write a bad review they send mails every day asking you to remove it. You then get your order and they continue to harass you, however you dont hear from them when you asking where your order is.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service

I placed an order on the 17th December and since that no update on my order, still waiting for my order. I have sent emails no reply. It feels like a scam.

17 December 2025
Unprompted review

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