Zen Educate Reviews 

Easy system to book work. Helpful staff that keep you updated along the way. So far very happy.

Working with Zen Educate has been great so far! I absolutely love the Zen App system of booking jobs sent by the fantastic Zen team, and there are a good number of bookings to go round, but you have to be quick! (that's the part I love!). The team are also very friendly and always willing to help. I have had some awesome conversations with them and it is comforting to know that they are there to support and help. Thank you Zen Team! You guys are AWESOME! Keep doing what you do!

Supportive staff, Great training opportunities.

Kallie is amazing at what she does she’s always there to answer questions and find you alternative schools other staff are lovely too

Please, first shortlist the candidates before starting to collect all their personal information. I feel my personal data is violated and can’t go back and delete it myself!
I was able to upload all my data, including references and even staring completing some courses, and after having the AI interview, I was rejected , because I didn’t have experience working with SEN children. Apparently that’s super essential to be a successful candidate for ZEN educate!
This is fine, but please, don’t let people share their personal information before you let them know what is needed to be a part of the app! So disappointed!

Absolutely lovely little nursery and lovely welcoming staff!

Excellent!

Very helpful, treated me as if I was one of their staff.

ZED Educate has provided me with many opportunities to work in different schools and has offered excellent support throughout, carefully matching my skills to suitable placements. The staff are highly committed, professional, and always willing to help.

The app is good for getting tasks.

I have registered with the company for five weeks and have only received work once.

I completed all requirements and they never called me back, just sent an email saying the position was filled.
Fraud . Unprofessional

There has been great communication throughout. and have been supported amazingly well, with my move into working in a school environment. I just want to say a huge thank you to everyone involved.

Update: knocked down 1 star because I haven't even been paid on time! I don't agree with umbrella companies, but generate's website promises "100% on time payment, guaranteed". If they're going to deduct so much from your pay, you'd think they'd at least pay you on time. I can't even call them to chase up until Monday and Zen rarely answer phone calls.

It's been 2 weeks and the number of requests that come through aren't sufficient. You can forget about working to get your DBS refunded after 10 bookings - its impossible to get any work!

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I like the app experience as it makes receiving reply requests easy and convenient, however the requests from schools go EXTREMELY fast - within 30 seconds. I don’t feel there’s guaranteed work so you would definitely have to sign up to another agency.

It’s extremely difficult to get into contact with zen through phone, app when my recruitment officer stopped replying to my emails, it was hard to get in touch with anyone. When I finally did, explaining I wanted a child only DBS (some schools and agencies do not accept child & adult DBS, which Zen create) I was assured this would be put on file, but it didn’t - I had to get another DBS created with another agency.

When I have gotten through to staff, they are genuinely friendly and helpful. Hopefully my experience gets better with time.

I really loved working with everyone and really enjoyed it. Thank you for the opportunity. Thank you to the support I had received.

I would like to give a huge thank you to Hannah from the Zen Edictae customer support team. She has been absolutely outstanding throughout every interaction I’ve had with her.

Hannah was incredibly helpful, professional, and efficient in resolving all of my issues without any fuss or unnecessary delays. She made the whole process smooth and stress-free, always communicating clearly and showing genuine care in making sure everything was sorted properly.

It’s rare to come across customer support of this quality these days, and Hannah truly went above and beyond. She is a real asset to the company and fully deserves recognition for her hard work and dedication -honestly, she deserves a raise!

Thank you again, Hannah, for the excellent support and exceptional customer service.

Zen are always keeping in touch and making sure everything is ok with the schools that I go into

Friendly staff. Well behaved children. Plenty of support in place for children with additional needs.

Working through Zen Educate has been a really positive experience for me. They were supportive, professional, and helped me secure a role at Paddock Secondary School where I’ve now successfully moved into a permanent position.

I really enjoyed my experience working for Zen Educate. The staff are so lovely and friendly and they are always willing to help! Matilda was such a joy to talk to she was very friendly, chatty and extremely helpful she helped me a lot with the whole process of my DBS and helped much more after. Shannon was very helpful and kind I unfortunately didn't get to speak to Shannon much but when I did she was lovely she also helped me a lot with any questions I had. Charlie was also very helpful, chatty and kind he would help me a lot with the navigation/time to the school. all three always made sure to ask how I am Overall the staff I have spoken to have been amazing they are very dedicated to helping you in the best way they can. The application process took awhile as the DBS takes some time to come back however it is all definitely worth it. My interview was one of the best! Matilda was the person who did my interview and she made me feel so much calmer and she chatted to me which made me feel a lot better for the interview. The only issue I had was I was not getting called into work as often so some weeks I wouldn't work at all for a long period of time, however I do understand that the agency is a zero hour contract. Overall my experience working for Zen Educate has been amazing and the Staff have helped through every step and supported me they are very supportive and extremely kind!