Banner for Zen Educate

Zen Educate Reviews 

1,844
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff and consultants for being friendly, supportive, and genuinely helpful, consistently providing excellent communication and care. Many people appreciate the seamless onboarding process and the overall professional service provided. Reviewers also praise the user-friendly app, noting its convenience for managing availability, accepting job requests, and accessing placement information without needing constant phone calls. However, some people were dissatisfied with communication, reporting ignored calls and emails, or a lack of follow-up from consultants. A few other people also felt that work opportunities were insufficient or that compensation for travel was lacking. Additionally, some customers encountered issues during the onboarding process, specifically with DBS certificate handling and the collection of personal information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Application

People report positive experiences with the app, often describing it as easy and simple to use for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zen are proactive and great at providing a range of supply jobs. They listen to what the teacher wants and provide different opportunities. The team are great at keeping in contact and once you hav... See more

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 4 out of 5 stars

Great being able to use an app to show when you are or are not available so that you don’t have to answer calls and refuse work. Because you are unavailable. Would love to have more local schools on... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,844)

336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Zen have been fantastic in listening to my needs and have been very supportive in finding me appropriate roles.

15 January 2026
Rated 5 out of 5 stars

Look no further!

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specific year groups or areas/schools you want to be considered for. There are lots of daily supply opportunities and also FT/PT longer term roles offered (if that's your bag!) I have been very happy with all my roles so far and I know I will always be well supported by the wonderful Zen team.

14 January 2026
Rated 1 out of 5 stars

Dehumanizing

I had an interview scheduled but I needed to fill out a job application first and in order to do that I had to agree to all the policies and the handbook. The handbook says that for a year after leaving an assignment I can't have any contact with any of the other staff. That told me that I'm not allowed to date or even make friends with other staff while I'm there because once I leave the assignment I I can't see them again. How awful!

12 January 2026
Unprompted review
Zen Educate logo

Reply from Zen Educate

Hello Brian,

Thank you for sharing your feedback regarding our onboarding process and policy documentation. We appreciate you bringing your perspective to our attention. A member of our team will reach out to you directly to discuss your concerns in more detail and provide further clarity on our standard agreements.

Zen Educate Team

Rated 5 out of 5 stars

My Experience


Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this field. Initially, I was hesitant and confused, but the team's incredible energy, calmness, and cooperative spirit immediately put me at ease. They guided me through the entire process, from onboarding to my first day, with exceptional support. I've completed several shifts and thoroughly enjoyed the work. The team is quick to respond, incredibly helpful, patient, and calm. I'm definitely looking forward to continuing with Zen Educate and hope to stay with them for a long time. Thank you, Zen Educate!"

9 January 2026
Unprompted review
Rated 5 out of 5 stars

The team is remarkable

The team is remarkable, consistently delivering on their promises and diligently ensuring that tasks are completed, resulting in excellent job placements for me.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Zen educate is…

My experience with Zen educate is amazing and there team members are friendly and supportive. Their on bording is easy and quick and they offer you suitable roles and you get experience when you work with different schools.I recommend other teachers to join Zen Educate because they are doing a great job.

16 December 2025
Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working with Zen Educate, and I genuinely feel supported as a teacher through their platform. The process of finding work has been smooth, transparent, and far more personalised than with many other agencies I’ve worked with over the years.

I would especially like to mention Rory Smith, who has been exceptional in handling my affairs. Rory is professional, responsive, and consistently goes above and beyond to make sure placements are suitable and that I feel supported at every stage. His communication is clear, timely, and reassuring, which makes a huge difference in what can often be a stressful sector to navigate.

Zen Educate stands out for treating teachers as individuals rather than numbers, and Rory is a real credit to the organisation. I would highly recommend Zen Educate to any teacher looking for a reliable, supportive, and well-run agency.

16 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look