Zeek Reviews 

Have used it before and it has always been good but now been trying for days to order a gift card with the money I have in my wallet. Not working. No replies to messages I have sent to zeek! Guessing i won't get the money I had saved in my zeek wallet back?? By reading lots of other people comments reading the same thing!! So annoyed! Is there anything at all we can do??? Looks like a lot of us are owed a lot of money....

Company has gone bust and took my £1436 with it! Cant sleep because of it. No contact whatsoever has been made from Zeek. I can’t help feeling annoyed with Martin Lewis either as he always was recommeneding them.

This is shocking. I have been saving up & just tried to get a voucher for my daughters 18th birthday meal & it's not working.
I doubt there will be any comeback... but i have taken a screenshot - good idea!

Company has gone into administration. Got no chance now of getting my money from them for sold vouchers. Nothing mentioned on their social media accounts and no replies to emails or mentions on their website about the closing down of the company. Im owed ALOT of money.

Can't purchase anything from Zeek for the last couple of days. None of my debit card or Paypal account work. Customer service didn't reply to my email for a while. I have used Zeek for a long time and always feel goods about the service but currently, the service is so bad

I love zeek and have been using it for ages.
I've been trying to buy a voucher all weekend via android,ie, chrome, pc, app... PayPal, credit, debit....nothing works.
Then I hear that Zeek are in trouble... I hope the continue trading.

I've taken a screen shot of my purchased vouchers showing the code and security ID, should the company go under and I can't access Zeeks phone wallet.

I suggest you guys do the same thing!

The company is in financial trouble, and are looking for someone to buy out the business. They may have already gone under. I haven’t received my money in over 2 weeks and don’t believe I ever will. This one in excess of £100. A big lesson learnt

Sold two gift cards 13 days ago and still haven’t received payment. Emailed zeek support 3 days ago and I’m yet to receive a response.

Same experience as others: website keeps saying ' Purchase failed' for no reason. I have tried different browser and different cards, but it seems like their site is blocked.

Just tried to buy some vouchers from account credit of more than £100 gpb and the website keeps saying ' Purchase failed' for no reason.

Stay away! Not sure if i'll ever see my money back :-(

A bit confused at the moment,all was going really well until i tried to purchase new vouchers with the credit from selling my vouchers.
Being told this isn't available at the moment.
Looking on line it seems as if there is an issue with the site-just my luck,first time i decide to use them they go out of business.

DO NOT USE ZEEK!!! Sold my voucher on 21st January and still not received any payment on 8th February. Was told last week when I chased for my payment that it had been sent but there was a delay with the bank transfer (even though I chose PayPal as my payment method). Have chased again since and now I'm just being ignored. This is theft, plain and simple. Avoid them at all costs.

Horrendous website bad customer service sold an 80 pound giftcard weeks ago ! Havent seen the money! Robbery

Sold my gift card on the 21st of Jan. According to zeek support my payment ‘must have been sent’ on the 30th, however no details about the transfer were provided. Upon asking for the details my request was refused, they could not confirm the type of transfer they use nor the date they expect it to ‘reflect in my account’. It is now the 7th of Feb, still no funds and their contact with me ended on the 3rd - not a word since. If i was dealing with an individual I would assume they were ducking me and be calling them, but conveniently they dont have a phone number.

I have never heard of a bank transfer being successfully sent and taking 7+ days to reach the recipient, I can only assume they are lying as they have ceased contact. If I havent recieved my money tomorrow, I will be seeking the advice of the relevant authority. I have warned zeek of my intentions to take it further, as they seem intent on worming their way out of this, but Zeek still thinks ignoring customers is acceptable.

Scammers.

Extremely poor! Do not use! Am waiting for my money now since the 23rd January! I have constantly asked daily and nothing! I don't beleive they will pay me or pay any of Thier customers do not sell!!! I'm extremely annoyed as the value was quite significant, but zeek don't care and just come up with poor generic replies no information no dates nothing! Surely open a new bank account in this time and pay it from there! It's not that difficult!

Sold my vouchers over 13 days ago and still waiting for payment. Sent three emails and got a generic response that there is a problem at the bank. Tweeted them and was then advised that I should email and a manager would contact me. Email sent after that and again no response. I am still waiting for an update and for my money. DO NOT USE THIS SERVICE. Its clear there are a number of people waiting for payment so no surprise if they are going under.

i have been waitin 14 day for my sold gift card funds to go to my bank account, maximum days wait was 10 days but still they keep on saying there's a problem at the bank and to keep waiting.
use cardyard website instead.

update still no payment and now they don't respond to my email.
It surprises me that they have time to respond to people who leave a good review and not the negative onces.

update.I have now reported this company to the Federal Trade Commission to see if they can help us all

Under no circumstances use this website and ignore all the five star reviews I can only assume they are from members of staff, if you sell your voucher via their website you will NOT GET PAID for almost 2 weeks I have been waiting to be paid on Gift cards which sold within hours of being verified and as I write this my own course of action is to contact the retailer and tell them that my vouchers have been stolen. I have never wrote a review before but felt I had too to stop people being basically defrauded. I have had countless emails from Zeek Support claiming like in other posts they can not confirm when payment will be made. I was told nearly a week ago it would be today (5th of Feb) and still no sign just same old excuses. I am more than happy to email you the transcripts from their customer service dept. If you don’t want your unused voucher give it to charity you will get the same amount of money back for it but you will be doing some good. I will be happy to revise my thoughts if my funds ever turn up but not holding breathe

Have used both Zeek Shop and Marketplace a number of times, always easy and reliable.
Ever only ran into a problem once, but support sorted it out in under an hour.