I am the Chairman of a washroom services Company. Zed One provide us with our IT services, and are always swift to respond and act, efficient, proficient and keep us going. More importantly, Roy has... See more
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Great support, knowledgeable efficient and friendly understanding tech team. I had a serious speed issue with software, I first went to the software providers, they ran me round in circles, had me... See more
I had excellent service from Roy Goodenough on my file corruption issue. The job required a lot of stop-start work and many calls between us. Although he wasn't always able to respond immediately, i n... See more
I’m working in a boarding school and I have the honour to work along of one of the most professional, charismatic, friendly, hard-worker and efficient person from Zed One, his name is Bart. N... See more
Company details
Written by the company
Zed One is one of the UK's leading providers of business IT Support and Services throughout London and Home Counties. Offering 24/7/365 onsite and remote support with response times as fast as 15 minutes backed by our Service Level Agreements (SLA's).
Contact info
Harmony House, SM7 2ES, Banstead, United Kingdom
- 0203260222
- hello@zedone.co
- www.zedone.co
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Edward from Zed one was excellent
Edward from Zed one was excellent, thank you Edward for your speedy, efficient and professional service it was much appreciated!
I am the Chairman of a washroom…
I am the Chairman of a washroom services Company. Zed One provide us with our IT services, and are always swift to respond and act, efficient, proficient and keep us going. More importantly, Roy has singlehandedly kept me running with my IT, my phone, my communications and all aspects of our connectivity. He is patient, kind, timely and superb. I cannot praise him or Zed One enough.
Believe me, I am a total technophobe, this is a genuine review, and I MUST take this opportunity to praise where praise is due in a world of poor customer service. Outstanding, Roy.
They were able to answer the phone…
They were able to answer the phone really quickly and help me to understand the issue. They resolved the issue promptly and was very kind and helpful.
I was unable to access the Internet as…
I was unable to access the Internet as (I think) I had run out of Disc Space and Roy very patiently discarded old and unrequired files.
Roy, Feel free to properly describe what you did!
Roy was immediately available and…
Roy was immediately available and solved the problem with speed and grace
Edward Hau and the rest of the team…
Edward Hau and the rest of the team were fantastic, query resolved in under 15 minutes allowing me to get back to what i was doing very quickly, professional, communicated well, was helpful and knowledgeable thank you zed one and the rest of the team, who are always so helpful!
Very friendly team and very quick to…
Very friendly team and very quick to response
I had excellent service from Roy…
I had excellent service from Roy Goodenough
Efficient and friendly
Helpful, friendly team who efficiently deal with any IT issues
Superb on time service delivery and…
Superb on time service delivery and team are always on top of the things .
Excellent customer service and response…
Excellent customer service and response time. Always a friendly person on the other end and help us quickly when needed.
Swift response with Knowledgeable
Swift response with Knowledgeable
staff
Pleasant and lovely staff
Every time I call the company, there is always a nice person at the other end of the phone. It is always a pleasure to speak with them.
Outstanding
Outstanding. Quick response. Very easy to work with. Thank you to Perry!
Roy and the team always do a great job…
Roy and the team always do a great job and are very responsive to solving issues
Exceptional IT Support for Many Years!
We have been working with Zedone for many years, and their service has been consistently outstanding. The team is always responsive, knowledgeable, and proactive in addressing any IT needs we have. Whether it's routine maintenance or handling more complex issues, they always go above and beyond to ensure our systems run smoothly.
Their expertise and dedication have made a significant difference in our daily operations, and we genuinely feel like they are an extension of our own team. We highly recommend Zedone to any business looking for reliable and professional IT support.
— Fire Systems Ltd
Excellent IT help by ZED One
Paul of ZED One is always really helpful, polite and friendly. The team are great and always on hand whenever our company require help.
Roy was professional in supporting and…
Roy was professional in supporting and solving my issue, Quick and fast actioned. I do recommend Zedone!
Seldoc Healthcare Help
I spoke with two gentlemen today, I was unable to catch the name of the first person but I remember Roy. Roy was very helpful and quickly sorted out my issue. The Zed One team are great.
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