While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

YYHome is an awful store

YYHome is an awful store. Ordered an item with promised 3-5 day delivery, but it arrived after three weeks. The packaging was damaged, and the product had scratches and defects, like it was used. The website listed one price, but hidden fees popped up at checkout. Customer support is a nightmare—rude, unhelpful, and dismissive. Returns are nearly impossible; they drag out the process and demand excessive paperwork. The product quality is poor and doesn’t match the description. Avoid YYHome at all costs—complete disappointment!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

he modular sofa unit is very…

he modular sofa unit is very comfortable for oufamily. The storage is a great feature and the liftarms seem to be of high quality. lt's easy to cleanand keep fur free for the extended critter familyThrow the back pillows off and there's plenty ofroom to sleep, as well. l like that we can add on tothis unit in the future if we desire.
It was also extremely easy to assemble. Thescrewdriver was included and much better qualitythan most manufacturers normally include forassembly. Shipping was very fast but came over 3days via FedEx. That's a lot of heavy boxes for asmall delivery van and lone driver. i'll need toremember my driver at Christmas. The furniturecompany also made a courtesy call to make sureeverything came as promised, earning a fewbrownie points.

20 June 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look