Yupptv Reviews 

3,359
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were let down by their experience overall. Many people found the customer service unhelpful and unresponsive, often receiving standard replies without addressing their issues. Customers frequently reported problems with the service itself, including content not working despite subscription, misleading channel availability, and constant buffering. People were frustrated with subscription issues like being charged after cancellation, automatic renewals, and unclear terms. The user experience was also criticized for outdated, confusing interfaces, a lack of essential features, and extremely long support response times.

What people talk about most

Customer service

Reviewers highlight negative aspects of customer service, with many describing it as pathetic, extremely... See more

Service

Customers consistently note negative experiences with service, describing it as unsatisfactory, with many... See more

Subscription

Clients share negative opinions on subscription, with many reporting issues where they subscribed but the... See more

User experience

Customers had negative experiences with the user experience, describing it as frustrating and a nightmare due... See more

Response time

Users describe negative interactions with response times, often reporting that despite initial replies or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I h... See more

Company replied

Rated 1 out of 5 stars

I wrote a review last week and the business replied asking for details. Despite giving details they don’t reply. It is just a standard reply from them but they don’t really look into your problems. Th... See more

Rated 1 out of 5 stars

Horrible service. Im trying to watch big boss and asking for help to watch it back to back... wasnt helpful at all kept repeating the same things. Didnt even try to go check what was wrong. Please don... See more

Company replied

Rated 1 out of 5 stars

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... See more

Company replied


Company details

  1. Media Company

Information provided by various external sources

YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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1.7

All reviews

(3,359)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

ETV is not working from 10 days and…

ETV is not working from 10 days and they don't answer calls. I think I paid for Yupptv primarily for ETV. Some other channels which never worked, but they said they should work. I never bothered as I was more into ETV. 10 days ago ETV stopped working and there is no way to reach them. Will never subscribe to this company.

19 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Subscribed for ETV not getting any 2…

Subscribed for ETV not getting any 2 weeks every time same response we are aware and working no ETA. I asked to switch to some other Telugu channel now they want to sell another package. Very rude CS... none of the phone numbers are working except the whatapp txt.

5 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Stay Away from these scammers 😡🤬

The ETV & ETV Cinema are off since more than 10days. I had a chat and seems there is no ETA to fix the issue. It's become a banana company scamming customers. If we chat we get only one reply we are aware of ETV issue escalated to relevant team. Who da &^%£ is that team?? We don't have ETA. After 10days nothing fixed. I paid money for the service. These scammers doesn't realise they are operating in EU. Tomorrow morning 1st call going to government communication regulators COMREG & OFCOM. It's time to bring these fraudsters to justice.

19 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

YuppTV is useless

YuppTV is useless. ETV channels do not come. No one responds to customer service phone number. The only reason we subscribed for YupoTV because of ETV. I want my money back. No one responds. It is very frustrating.

1 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

YuppTV is not working since 10 days…

YuppTV is not working since 10 days customer service number is not reachable

31 January 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Subscription of YuppTV is useless for…

Subscription of YuppTV is useless for Telugu channels. Only ETV they supported earlier now they stopped that also . Better get individual OTT with less price

12 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Service is a piece of sh.. now

Have had their service for so many years. Recently (for the past couple of years) their service is going down the drain. They kept removing channels, they don't have dedicated customer service phone number, nobody responds to tickets quickly and so on.
My mom watches ETV serials religiously and for the past 11 days or so, ETV is not coming. Complained and complained but no update or good response when this is going to be resolved.
I am very sad to see YuppTV dying slowly like this

4 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Worst service now ! am Yupp TV customer for over 12 years…

I am Yupp TV customer for over 12 years . I am totally annoyed and extremely frustrated with current YuppTV support. They removed all channels except ETV. Now even that does not come up in our TVs now. I wanted to cancel this service and I can’t do it. They no longer have phone support. WhatsApp.chat is horrible and no one responds on it. My mom uses this for ETV and it is not coming for 10 days . I reported my issues 10 days ago and no one responded till date . This is not expected treatment

15 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Channels not working even after…

Channels not working even after registering complaint.

Now they are asking to pay more again for ETV channels

1 February 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I have tried to contact Yupptv many…

I have tried to contact Yupptv many times my issue is still not resolved, they have taken my subscriptions but many channels not working, Sun Nxt i paid extra, still it is not working, they said they will contact me till now it is a waste of money for me, it is not working, Also Zee tamil, they said it will work, but till now it is not resolved. There service has come down to ZERO, customer service is horrible, they dont care. It is such a waste, i will not be renewing, hoping to find better way to get the indian channels.
They should really improve on their customer service.

4 October 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I purchased 1 year Yupp Tv subscription…

I purchased 1 year Yupp Tv subscription however found out it’s doesn’t work on Samsung QLED smart TV,I called tech support they try to troubleshoot everything but still nothing worked.
I purchased Yupp Tv subscription as my mother came to visit me in Australia for a month & she enjoys watching Indian channels but till now it’s not working,she is flying back next week so this whole purchase is of no use & waste or money.
Won’t recommend this as poor unreliable product.

3 January 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

I am with Yupptv last 6years service is very poor 😡😡

I am with Yupptv last 6years they customer service is bad last 3 days Yupptv is not working when I call it’s going on the voice message but voice message is full. I don’t have any contact details. I already paid for one year I don’t know what to do. I need the contact number to contact with Yupptv 😡😡

12 January 2024
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Worst customer service

Worst customer service. They took off all popular channels and they simply saying we are still working on it regardless of how many time you call them. Please don’t ever think about Yupp Tv as an option.

1 April 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 5 out of 5 stars

Quick response

Assistant name is Aseem..
He done his best 👌 and solved my problem.. quickly thanks 😊

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Company lie to us

Company lie to us . False information give. Completely liars

19 December 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Device activation costs are insane

When i try to add yupptv to my google chromecast 4k it asks for 42,99 EUROS activation cost. Are you insane? I can't even watch in another room in my house? What is this 1990?

11 December 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Very bad service

My Yupp tv disrupts last six days called several times. Advise me to go on live chat. Live chat is fully disgusting can’t type anything

11 December 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Hi Sreekanth, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Rated 1 out of 5 stars

Joke as a company

Yupp tv offered me a subscription with Zee tv and only lasted few months and was cancelled… as compensation I was offered £5… I was charged more then that and in return to get £5.. what kind of a joke is this?? Asked to speak to a manager and until this date it never happened… such a great customer service we get from this company..,

9 December 2023
Unprompted review
Yupptv logo

Reply from Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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