I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
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All been a fine experience so far. Although when I signed up I had just purchased my home, and discovered the boiler was quite overdue a service. It was not clear before I signed up, but they only service boilers between Mar-Sep. So I could not get a service when I signed up (in the Nov/Dec). OK I accept that, but I had asked to be booked for as soon as it was available. This never happened though and I had to chase it up once i'd got through March without any contact. Otherwise I have only had them out to a leak and this was easily organised once I paid the callout charge associated with my subscription.

Reply from YourRepair
Work done by professional engineers, nothing was to difficult no mess cleaned up when job finished

Reply from YourRepair
Reza was a lovely heating engineer. Punctual and knowledgeable. Very happy with his service.

Reply from YourRepair
Ryan was very professional in fully explaining the services to be provided in easy to follow terms. Made me feel confident in services your company provides

Reply from YourRepair
Excellent service from Your repair , communication in particular has been great . They sent an excellent engineer from Morheat (Croydon) called Daniel to service the boiler. Your Repair and Daniel have fulfilled commitments on timing and quality of work, along with value for money. I would happily recommend both ,

Reply from YourRepair
The engineer was on time very friendly. Agreedable did a great job.

Reply from YourRepair
always very helpful. Engineer very good in explaining actions which helps us OAPs

Reply from YourRepair
Everything went like clockwork. Engineer came when he said he would and done an excellent job.

Reply from YourRepair
Excellent communication and customer service, booking a boiler service for my elderly father, who has dementia. Great to be able to keep track of his account online and know that everything is working as it should with his rather ancient boiler, which gives extra peace of mind. Would definitely recommend.

Reply from YourRepair
Very pleased with the service I get from YourRepair they contact you when a service is due and you can choose the date and time am or pm the engineer was very polite and friendly. The cost is affordable.would definitely recommend to others.

Reply from YourRepair
The fella turned up on time, did a professional job and left, what more do you want ?

Reply from YourRepair
Excellent service engineer visited yesterday and was courteous, efficient and prompt.

Reply from YourRepair
Clear information, kept me informed, the engineer was excellent and very professional. Overall exceptional service.

Reply from YourRepair
Immediate response to my boiler. Lovely man Rak attended and sorted issue out. Very pleased xxx

Reply from YourRepair

Reply from YourRepair
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