Your Furniture Online Reviews 

101
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Great communication telling you what is not happening, had to return a crap made chair, padding in the arm collapsed inside a month, I bought the chair with heat and massage due to having a bad back.... See more

Rated 1 out of 5 stars

was excited to buy my new wardrobe and as stated small assembly, which was what I required as a working single parent. In fact the wardrobe was complete assembly required as it arrived in two flat... See more

Rated 1 out of 5 stars

Ordered and paid for furniture in the middle of October. No mention of items not being in stock.Delivery eventually arrived on the 23rd of December. Unfortunately 1 box which contained essential bed p... See more

Rated 2 out of 5 stars

Placed an order for a large amount of furniture on 20th May and received the final delivery of items at the end of August (despite the fact that all the items were marked as being in stock)!! Ex... See more

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

High quality furniture to buy on-line including beautiful Ash and Pine furniture including dining tables, chairs, children's furniture and wardrobes. We offer exceptionally crafted furniture at affordable prices. Characterised by excellent service and friendly representatives, you're certain to find a piece to suit any room of the house.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(101)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excelent

Couldnt fault the ordering delivery and quality of the products from the Shrewood range that i bought.....one bit!

28 July 2015
Unprompted review
Rated 5 out of 5 stars

Delighted with purchase

Purchased two of these tables at fraction of cost that a high street store was after. Like other reviews mentioned, kept 100% informed of when to expect your order. I'm delighted with them and would happily recommend.

27 July 2015
Unprompted review
Rated 1 out of 5 stars

not a happy customer

was excited to buy my new wardrobe and as stated small assembly, which was what I required as a working single parent.
In fact the wardrobe was complete assembly required as it arrived in two flat packs took about 4 hours to assemble
did not receive the 5% discount and had to ask for this
so this time not a very good experiance

22 July 2015
Unprompted review
Rated 1 out of 5 stars

Appaling Customer Service.

Bad service, poor quality products, disgusting attitude towards customer, unacceptable delivery timescales with no explanation or knowledge of where your order is, tried to palm me off with a damaged unit that quite obviously had already been returned once already, insincere appologies are all you get and extremely rude email's. DO NOT TOUCH THIS COMPANY is my advise

20 July 2015
Unprompted review
Rated 5 out of 5 stars

Great product and great service

I ordered the oak cube on Thursday. It was dispatched within a few days (at no cost), arrived promptly and looks great. Very happy with the product and the service.

17 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service & high quality goods

I received my stool extremely quickly and the quality of the wood is excellent. It was extremely easy to put together and absolutely no damage in transit. I would highly recommend this company to anyone as the price and quality are excellent.

29 June 2015
Unprompted review
Rated 5 out of 5 stars

Lamp table

Delivered very swiftly, was able to track item and it was well packaged.
What more could you want !

25 June 2015
Unprompted review
Rated 4 out of 5 stars

Stylish furniture

I ordered from Northern Ireland and it was courier delivered, need a little focus on communication for special deliveries as I had to chase for 3 weeks as to when it would arrive but responsibility was with courier. The furniture itself was delivered packaged, beautifully finished on the outside and looks great, my only comment about the furniture is that the base of the drawers seems flimsy in comparison to the surrounds and I'm hoping it doesn't sag over time with use other than that pleased with my bedroom furniture

23 June 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service an products.

One of the four items I ordered arrived damaged.
I phoned the company and they sent me a link to fill in an online form.
Within 4 days the damaged drawers were collected and replaced with a new shiny set.
The furniture is heavy, solid and good looking, im pretty sure I will order from them again.

12 June 2015
Unprompted review
Rated 3 out of 5 stars

Hampshire Oak(?) Entertainment unit

Should be described as Oak veneer and inside shelves are a melamine finish - small doors may be solid oak. Consequently relatively expensive for chip-board.
That said. Delivery was timely and as advised.
Unit fixtures are of decent quality
Looks good when made up - instructions clear enough.
Good size for our requirements - wanted something thinner to be consistent with flat screen TV - most other units are far too deep.

9 June 2015
Unprompted review
Rated 5 out of 5 stars

great piece of furniture

I am delighted with my purchase.It looks good in my room as if it has always been there. Value for money and excellent delivery too. Thank you

7 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bought TV cabinet brilliant excellent quality really impressed have ordered DVDs cabinet to match highly recommend brilliant thankyou

19 May 2015
Unprompted review
Rated 3 out of 5 stars

Blanket box

The blanket box arrived well packaged and in immaculate condition. Lovely addition to our home. My only criticism was that I had a long wait, about a month. However it was worth it.

13 May 2015
Unprompted review
Rated 5 out of 5 stars

Furniture from a quality company

We have always been a bit cautious about buying certain items on line, but I have to say, the experience was first class, from keeping us updated about delivery time, to the quality of product, and very competative, we would not hesitate to use again, and probably will in the future

4 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great value product and service. Whole ordering service very easy and delivery was very quick and arrived exactly on time. Packaging excellent.

In my opinion faultless

22 April 2015
Unprompted review
Rated 5 out of 5 stars

First Class Service

Have used this company twice now. Their customer service is excellent. I made a mistake with my first online order and emailed them to explain my error. It was immediately resolved and the correct items were delivered, and the correct payment was taken.
I know I am rating the retailer, but for anyone reading this review I purchased from the Brooklyn Contemporary range - absolutely stunning pieces of furniture which will last a lifetime.

18 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent in all

I was loooking for quite a while a good old classic furniture and only on Yourfurnitureinline I found what I was looking for! great site and great customer service
10% discount for orders over 1000 sounded even better.
Great delivery,excellent communication and also if I did not like the colour of the furniture(which was not the case) they offered to collect it back for FREE.
Excellent,pleased and I will recommend to everyone this site. Thank you
Stefan

16 April 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look