Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby Store
  2. Internet Marketing Service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great informative

Great informative

15 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We truly appreciate you leaving a review, Sierra, your feedback is really important to us.

YourBabyClub

Rated 5 out of 5 stars

Just signed up

Haven't received anything still waiting for my claim box but I review again if I get anything

17 August 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for signing up, Esmerelda! We hope your box has now arrived safely and that you enjoyed the goodies inside. We’d love to hear what you think once you’ve had a chance to go through everything.

YourBabyClub

Rated 5 out of 5 stars

This is a lovely club every mum must…

This is a lovely club every mum must join. Am so happy to have joined.

7 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

It’s wonderful to hear you’re happy to be part of the Your Baby Club, Jemimah, thank you for sharing!

YourBabyClub

Rated 3 out of 5 stars

Great idea but boxes not gender neutral or tailored for during pregnancy rather than after baby is born.

The idea of these boxes is great and I get that the free boxes are generic for all different stages, but the bibs and vest are not gender neutral as I expected, they are more suitable for a girl (too pink!). Also not sure what I am going to do with a black mens towel from Avon 🤷‍♀️, I have cancelled my subscription unfortunately as I feel the saving I thought I would get will not materialise when half the box will not be suitable due to the expiry dates and unsuitable items. Such a shame it can’t be more tailored to gender neutral and dependent on if you are pregnant or already have a baby. I may look to trying a box for a boy once baby is born as I might get more out of it then.

9 August 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for taking the time to share your feedback, Jo!

We’re sorry to hear that some of the items in your box didn’t feel suitable for you — we always aim to provide a variety of products that our members can enjoy. We will pass your feedback to our product team to help improve future boxes.

We hope you’ll consider giving us another try in the future, especially once your little one arrives, so we can give you a better experience.

YourBabyClub

Rated 5 out of 5 stars

Your baby club is great

I've had two boxes from my baby club, it's been great, the second box in particular was on an offer and it was jam packed for a very small cost. Have little perks in for both baby and mummy to be.

1 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Jaye!

We’re thrilled to hear you’ve enjoyed both of your Baby Club boxes — and that the second one was such great value. We love adding those little extras for both baby and mum-to-be, so it’s wonderful to know they’ve been appreciated.

YourBabyClub

Rated 1 out of 5 stars

Overall, disappointed. Have cancelled.

Items advertised for the first monthly box were not what received.

- Received a Poundland Disney vest, suitable for a girl (expecting a boy)
- Different bibs to advertised (one for girl & one for a boy)
- No rattle as advertised
- No cuddle cloth, but received a mens grey towel from Avon?
- No Hipp baby rice

Expected first box to be gender neutral/suitable for both boy or girl

Other products for mum etc, received as advertised.

Overall, disappointed. Have cancelled subscription.

2 August 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We’re sorry to hear you were disappointed with your first box and that some items didn’t feel suitable for you.

Due to popularity, our box contents do change regularly (most recently a fortnight ago), and the images on our site are for illustration purposes only.

We appreciate your comments about gender neutrality and will share them with our team as we continue to improve. Thank you for giving us a try, and we’re sorry we weren’t able to provide the experience you had hoped for.

YourBabyClub

Rated 3 out of 5 stars

Overall the box is okay

Overall the box is okay, however really gutted that the swaddle in the box was a pink/purple colour (heather) which looks more like it’s suitable for a girl when I’m having a boy meaning it’s no use to me. The date on the baby rice is very short too also meaning that it is no use.

11 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review — we really appreciate you taking the time to share your thoughts, Abbie!

Our monthly boxes are curated with a variety of items in different colours, sizes, and expiry dates to support parents at all stages. While we’re not yet able to customise boxes based on your baby’s gender or age, we completely understand that not everything will be the perfect fit.

Your feedback means a lot to us as a small business, and we’ll be sure to pass it along to the team — it helps us improve and better meet your expectations.

Thanks again for giving us a try 💛

YourBabyClub

Rated 1 out of 5 stars

Not worth it

Not worth it. The food items for mum and baby have a very short use by dates, items are not of a high quality and since subscribing I have received scam calls daily from a range of numbers. I emailed requesting a refund, but the response I got failed to address this, instead explaining that they’re a small company and will take the feedback onboard, resulting in me having to send another email asking again for a refund.

17 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for taking the time to share your feedback, Charlotte. We’re truly sorry to hear about your experience and any frustration caused.

Please rest assured that we have now refunded the full cost of your box, and we hope this helps to make things right.

Regarding calls, we guarantee is that your details will only go to brands that you choose and we will never sell your details to unnamed third parties.

If you'd like to update any of your communication preferences, you can do so anytime in your account under ‘Your Communication Preferences’.

Thank you again for your feedback — we’re a small team and genuinely appreciate the chance to improve.

YourBabyClub

Rated 1 out of 5 stars

Disappointed

Was excited for the box to arrive but pretty disappointed when it came. I was under the impression that items would be for a newborn baby onwards rather than 6 months +. Not very easy to cancel either so hoping my email to yourselves wil be enough

3 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Laura, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 2 out of 5 stars

Nowhere does it tell you that this is a…

Nowhere does it tell you that this is a monthly subscription. I have paid £11.99 postage for my "free" box and then noticed in the My Account section that I have a subscription of £23.99 per month. Not easy to cancel as the option to do this is very far down the page after you think the page content has finished.

3 July 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks for reaching out, Sarah, and we're really sorry for any confusion caused.

We completely understand how this might have come as a surprise. Just to clarify, the Monthly Subscription – which renews every 30 days – is mentioned at several points during the order process, including the main product page, checkout page and on the confirmation emails.

That said, we absolutely want to make sure everything is clear and transparent for our members, and we’re sorry if this wasn’t your experience.

To help you out, we've gone ahead and cancelled your Monthly Subscription. If need help with anything else, just let us know – we’re here to help!

YourBabyClub

Rated 5 out of 5 stars

Really cute box that has helped me…

Really cute box that has helped me start to prep for baby #2 I used the wipes straight away and was especially grateful for the baby bottle and baby grow. My little girl is using the reusable nappy on her dolls. Would love to see a helpful ticklist e.g. for hospital bag packing, maybe even a list specifically for c section mamas who aren't sure what to pack for surgery.

30 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your kind words, Marijke! We’re thrilled to hear the box has been helpful as you get ready for baby #2—and how sweet that your little girl is using the nappy for her dolls!

We love your suggestion about including a hospital bag checklist, especially one tailored for c-section mamas—that's such a thoughtful idea. We’ll definitely pass it along to the team!

Wishing you all the best with your growing family!

YourBabyClub

Rated 1 out of 5 stars

Not even worth the shipping fee

The box is not worth £70! It’s definitely not worth the £10.99 shipping let alone the full £23.99. The baby rice I was given expires one month after my due date.. I have seen better baby vests in Primark. There were tea bags and some creams in the box but most of it is a load of rubbish and barely anything is actually for the baby! My box was also missing two items and when I raised this concern, they said they were sending them in the post and then I only received one. Should have been given the option to return and refund. Not the best customer service.

28 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We're really sorry to hear that some items were missing from your box, Lauren. We experienced some unexpected stock issues, and we completely understand how frustrating that can be. We've issued a full refund, and we truly appreciate your patience and understanding.

As a small business, your feedback means a lot to us, and we’ll be sure to share it with our team as we work to improve.

YourBabyClub

Rated 1 out of 5 stars

Absolutely not worth the money

Absolutely not worth the money. Like most people said here - better save the 12£ to buy something that you actually need. Most importantly deceptive advertising as the content of the box is not worth 70£ for sure. Should have known better - Save your money for something useful.

27 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Harshi, we're sorry your experience didn't meet your expectations. If you believe any items are missing, please email us at hello@yourbabyclub.co.uk, and we'll be happy to assist you!

YourBabyClub

Rated 2 out of 5 stars

Definitely not worth £70

Definitely not worth £70 as stated only paid £12 for postage but definitely wouldn’t pay more. Very minimal unlike the pictures

26 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We're sorry your experience didn't meet your expectations. If you believe any items are missing, please email us at hello@yourbabyclub.co.uk, and we'll be happy to assist you!

YourBabyClub

Rated 1 out of 5 stars

Not what expected

They sent the box fast. However, I have given my due date as November and received 6+ months product expiring in November 2025. Also I ticked Unkown gender and received a cheap Blue bodysuit.
Not sure if it is really valuable 70£.
Disappointing.

26 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Laura, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 1 out of 5 stars

Not met expectation

Really disappointed! I received baby rice which goes out of date a month before my baby is due even though I specified my due date. Received minimal items in the box, definitely not like any of the reviews I have seen. I appreciate all the boxes are different but you would expect a certain standard. There is definitely not over £70 worth of items in the box.

13 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Hina, we’d like the opportunity to look into this further. Could you please reach out to us directly at hello@yourbabyclub.co.uk? Our team is here to help and will work quickly to resolve the issue.

Thank you again for your feedback — it helps us improve.

YourBabyClub

Rated 1 out of 5 stars

Disappointed. I paid £11.99 for my first box, cancelled subscription

Disappointment, Paid for postage to see if items were useful as I wanted to receive items for the baby but have only received a rice satchet, creams, tea, creams and a baby grow. Bottle and dummy missing too. The items are definitely not worth 70 pounds. Ive cancelled my subscription. You are better off shopping around and buying things you want separately from a baby checklist/ wishlist online.

7 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Hina, we’d like the opportunity to look into this further. Could you please reach out to us directly at hello@yourbabyclub.co.uk? Our team is here to help and will work quickly to resolve the issue.

Thank you again for your feedback — it helps us improve.

YourBabyClub

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