YOKKAO  Reviews 

Accidently ordered the wrong size gloves for a gift for my boyfriend. Exchanging for a different size was easy and pretty quick. He loves the quality of the gloves too :)

I order a pair gloves and a deodorizer. The deodorizer never arrived, i contacted support and they’ve never help me.

I ordered a pair of gloves for my boyfriend's 30 birthday on the 3rd of January. Yokkao took my money (£169 with shipping) but haven't sent me a single update on the order, they've also ignored 3 emails I've sent them and messages I've sent on their Instagram and Facebook. Appalling customer service - I could have gotten 3 pairs of gloves for that price and they all would have actually arrived by now. Feels like an absolute con, I'm fuming. They can spam me with emails asking me to show off their product and tag them (it would help if we'd actually received them!!) and they have the gall to be launching ad campaigns when they can't even fulfill the orders they've got. Greedy, disorganised and dishonest company - don't bother!!

I don't get why there are so many negative comments about the delivery time. I ordered my pakkage and got it delivered in a week. I had a question asked it through the chat bot and got a response with a day.
No complaints 5 starts

This review can get better if your customer support answers to mail and contactforms. We ordered 27th Dec'23 and from then, no sign of shipment or tracking number. Sent a few mails and used conctactform but no respons at all. Verry sad!
So if you want a better review, handel order #YOKKAO-EU24490 with more care and also all your customers!

Ordered some pads from Yokkao on 22nd November 2023. It is now 8th February 2024 and i still haven't received them.
Was notified on 6th Jan the pads had been made and i should receive them by 18th January but still not received any shipping confirmation.
Yokkao really need to spend some of their money on more staff to make and deliver the products instead of spending it all on flashy marketing campaigns.
Avoid unless you are comfortable with not knowing whether your product may (or may not) arrive.

Update: Now 27th Feb, I have emailed Yokkao 4 times requesting a refund since this review and heard nothing back. I have issued a chargeback with my bank as it seems they have just taken my money and ran.

I ordered a set of shinguards, handwraps and gloves, everything came together, sooner than the ship out date said. Everything feels great and after putting a few rounds jn with them, they're everything you need. Nothing extra you don't need, just great classic gear

THEY BLOCKED ME ON INSTAGRAM AFTER I REACHED OUT TO THEM.
1. the order was: #YOKKAO-EU24418
2. the order came without an item (short carbonfit stadium S)
3. I contacted the assistance, they apologised and asked me to wait.
4. After a month of waiting, I contacted the support again and they told me that the item I had chosen was NOT in stock, proceeding then with telling me to choose something else from the list that they sent me, ( mind you on the yokkao site the item I had chosen was “available” lie )
5. I choose another item, specifying that if it would take another month I would have preferred the refund,
6. next day, i had no answer via email yet, so I wrote on instagram. @YOKKAO verified account (I'm attaching the screenshots) I talked to someone who told me that you would have answered by email, still no response by email, the next day I go back to instagram and they had me BLOCKED.
7. The first thing that comes to mind: I will never get my 70€ back, they scammed me. So I immediately talked to my parents and went to read about the reviews: all negative. From the first to the last. Steal from people and don't ship your items.

Not sure why there are so many negative reviews.
Ordered on Wednesday, received on Sunday.
Very quick shipping considering it cane from Thailand to Brisbane.
Good quality gear, and very quick shipping.

Wrote a review after no update on my package for 2 weeks and customer support ignoring my emails.

Yokkao responded to my review saying they would ship it out that day and asked for me to remove my review, they did not ship it ou that day and I still have not received my shorts, and they are still ignoring my emails.

Feels like yokkao cares a lot more about self image than their customers

Ordered my first pair of gloves 2 years ago and have only bought exclusively this brand ever since. 10/10

I agree with the one star reviews below. Customer service does not get back to you. Tracking information does not get updated. They promote really well however, I would avoid buying from these ever again.

I purchased two items but only one was delivered. I’ve reached out to customer service and they said they can’t help. I paid a lot of money and I never imagined that the items will not be delivered. I’m going to send a report to the Better Business Bureau because it’s unacceptable to pay hundreds of dollars and not receive the item you paid for.

Waiting for my order 2 months and about to be 3

Update 1/27/24: I received gloves 2 weeks ago. They weren't the correct color. (ordered Lime Zest and recieved Unreleased Lime punch without any communication on the fact LIME ZEST IS NO LONGER SELLING AFTER WAITING AND WAITING. Now have lime zest shin guards and lime punch gloves which dont match at all ones limee green and other is yellow. Ask to return shin guards in exchange for lime punch but get a discount for them but will have to keep lime zest shins so extra shinguard for a mistake they created. Hole point ordered both same color is to match.

(got refund on gloves but all this couldve been avoided)

All I am adding is One star.

AMAZING. colors are dope as well as awesome

The shipping progress, I havent received my purchase yet

Really poor service, still waiting on my order from 19th Nov, no sign of it 6 weeks later. I made sure to order items that were not 'Preorder' and yet 2 of my 3 items were confirmed - ONE MONTH later - as 'Preorder' by customer services. CS just keep saying theres a back log of orders. I feel as though I have been duped and that the products will not arrive. I advise against ordering from the site unless you are buying a present for your unborn grandchildrens 18th birthday. Or like throwing away your money.

Nice Quality Gloves! My son was very happy with them.

Probably the worst customer service out there. Don't trust any of these 5 star reviews talking about their customer services being reliable. Probably written by bots or Yokkao themselves.

It says on their website the product will deliver within 3-5 days but turns out they are actually selling stock on their website that they do not have. I ordered a bunch of stuff on their site with multiple other people last month and our orders have not yet been fulfilled. And when you ask the customer service whats happening you just get a empty promise of it will deliver within 2 weeks over and over again. I actually waited two weeks hoping they would fulfill their promise but to no suprise they just emailed an almost exact copy of the previous email asking to wait another 2 weeks, with no updates or information as to whats going on with the order.

Absoloutely criminal. Save yourself the hassle and don't order from them online. If you really need Yokkao gear order from a 3rd party retailer or go in person to get the product yourself.

Trying to contact customer service over a product I ordered early November . Still to receive it. Had no responses from my emails nor any further forward on finding out when my order will come. For my sons Xmas, was not pre order either, very disappointing