I’ve purchased from them twice. My first order was around mid-2004 and included 12oz Angry Bunny boxing gloves, Muay Thai pants, and shirts. My second order was more recent and included a pair of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Scored 4 stars due to the time it took for delivery. Was hoping to get item in time for anniversary which was April but never happened so it'll be a birthday present instead. I was anxious and... See more
Company replied
The Team at Yokkao, is prompt in response and coordination making ordering very stress free, and the quality of product upon receipt is exceptional. I have no complaints only good things to say about... See more
Company replied
I had made several mistakes like forgetting to add an item to an already-placed order and also changing one item (essential gloves) to another kind (black flame gloves). But Mae and Yokkao customer se... See more
Company replied
Company details
Written by the company
Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
Contact info
Domita LLC 7881 W. Charleston BLVD STE 155 , 89117, Las Vegas, United States
- customerservice@yokkao.com
- www.yokkao.com
3.7
Average
314 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Accidently ordered the wrong size…
Accidently ordered the wrong size shinguards, emailed Yokkao, got a fast response and they fixed it immediately, amazing service and great staff!
31 May 2026
Unprompted review
Reply from YOKKAO
Thank you for your review!
We're very happy to hear that our team was able to assist you quickly and get the size corrected before shipment. Providing fast and efficient support is something we always strive for.
We truly appreciate your trust in YOKKAO and hope you enjoy your new shin guards.
Thank you for choosing YOKKAO!
Best,
YOKKAO Team
High quality products and customer service!
Thank you so so much to the Yokkao Customer Service Team, and Jose! Fast responses and smooth service throughout.
My visit to Bangkok was short, and with the team’s help with close tracking, everything arrived on time. The gloves and shin guards are very good quality, can’t wait to use em in training next week.
28 May 2026
Unprompted review
Reply from YOKKAO
Thank you very much for your support and for choosing YOKKAO during your trip to Bangkok!
We’re really happy to hear that the team was able to assist you properly and make sure everything arrived in time before your departure.
We truly appreciate your trust in our gear and we hope the gloves and shin guards will serve you well in training.
Have an amazing session next week and enjoy your new equipment.
Best,
Yokkao Team
Polite and timely
Polite and timely, responsive and kind customer support
22 May 2026
Unprompted review
Reply from YOKKAO
Thank you so much for your kind review! We’re very happy to hear that you had a positive experience with our customer support team. We truly appreciate your support and hope you enjoy your YOKKAO gear!
Best,
YOKKAO Team
Reply from YOKKAO
Thank you so much for your kind words and support! We’re very happy to hear you had such a positive experience with our team and service. Enjoy your YOKKAO gear!
Best,
Yokkao Team
Simply the best
Everyone is familiar with the exceptional quality of Yokkao products, but not everyone may realise that their customer service is equally outstanding! I must say, I have never encountered such top-notch customer service before. The team has been incredibly kind, caring, highly competent, and attentive to my every need. A special shoutout to Mae, who has been absolutely phenomenal and ensured that everything went perfectly smoothly!
20 May 2026
Unprompted review
Reply from YOKKAO
Thank you so much for your amazing words and for taking the time to share your experience with us!
We are truly happy to hear that both our products and customer service met your expectations. Providing the best possible support to our customers is something we deeply care about.
A special thank you as well for mentioning Mae, we will make sure to share your kind feedback with her and the whole team 🙂
We really appreciate your support and welcome you to the YOKKAO family!
Best,
YOKKAO Team
Quick response with size exchange/update
The ordering experience was great. I made a mistake with my size and reached out to customer support before the order shipped. They swapped the size on my order and sent updates within 5ish minutes. Great customer care.
24 April 2026
Unprompted review
Reply from YOKKAO
Thanks so much for your kind words!
We’re really glad to hear everything went smoothly and that our team was able to quickly assist with your size change before shipping. That’s exactly the experience we aim to provide.
We truly appreciate your support and hope you enjoy your gear, feel free to reach out anytime if you need anything!
Best,
YOKKAO Team
Very helpful 10/10
9 April 2026
Unprompted review
Reply from YOKKAO
Thank you so much for your kind feedback! We really appreciate your support and are glad you had a great experience with us.
Best,
YOKKAO Team
Amazing products and customer service.
My first order unfortunately got lost in transit. After connecting customer service they were quick to respond and very efficient getting to the bottom of the problem. After the problem was identified I was given a chive of options on how to proceed. After I had chosen a replacement product to be ordered a new delivery was quickly arranged, couldn’t ask for better service highly recommend.
31 March 2026
Unprompted review
Reply from YOKKAO
Hi,
Thank you for your feedback, we really appreciate it. Glad we could resolve everything quickly!
Best regards,
Yokkao Team
High-quality gloves
High-quality gloves that my daughter really loves. We received excellent support from the customer service throughout the process. We will certainly purchase more gear from this shop again
25 March 2026
Unprompted review
Reply from YOKKAO
Thank you so much for your kind words, we really appreciate it.
We’re delighted to hear that your daughter loves the gloves and that you had a positive experience with our customer service. That means a lot to us.
We look forward to supporting you again in the future!
Best,
Yokkao Team
Issue with Muay Thai shorts
Experienced an issue with the shorts received which was dealt with professionally and promptly by the customer service team. Came up with a fair resolution which meant I was able to receive the product I wanted.
5 March 2026
Unprompted review
Reply from YOKKAO
Thank you for your feedback, we really appreciate it.
We’re glad to hear that our team was able to resolve the issue promptly and find a solution that worked for you. Your satisfaction is very important to us.
Enjoy your shorts, and thanks again for your support!
Best,
Yokkao Team
I had the wrong address written down…
I had the wrong address written down and they changed it pretty much immediately good team over there
22 March 2026
Unprompted review
Reply from YOKKAO
Thank you so much for your kind words!
We’re really glad to hear that everything was updated quickly and that our team was able to assist you right away. We always do our best to provide fast and efficient support.
If you ever need anything else, we’re here to help.
Best,
Yokkao Team
I am grateful to the staff for their…
I am grateful to the staff for their quick response, personal service, and politeness. Everything was delivered on time. I am very satisfied.
Svetlana from Kazakhstan
13 March 2026
Unprompted review
Reply from YOKKAO
Thank you very much for your kind words, Svetlana.
We truly appreciate your feedback and are very happy to hear that you were satisfied with the service and delivery. It was a pleasure assisting you, and we look forward to supporting you again in the future.
Warm regards,
YOKKAO Team
Overpriced and Poorly Made
For a premium brand, Yokkao’s quality control is embarrassing. I ordered Matrix 14 oz gloves from a distributor in Germany and the first pair had the left glove about 1 cm larger than the right. I returned them, and the replacement had the exact same issue again. Their excuse was that the gloves are handmade so sizes can vary — but these were clearly different in size. Completely unacceptable for such an overpriced product. Never again.
Edit: I appreciate Yokkao’s response, but I’m not sure it’s entirely clear. If one glove is 1 cm bigger in every direction, it will feel and fit completely different from the other one. When you’re dealing with high-end products, the minimum expectation is that they are consistent. Being handmade is not really an excuse. So beware of buying this product without trying it first.
6 March 2026
Unprompted review
Reply from YOKKAO
Hi,
Thank you for your feedback.
From your review it appears that the purchase was made through a third-party distributor rather than our official store. In these cases, exchanges and product checks are normally handled directly by the retailer where the item was purchased.
Our gloves are handcrafted, and small variations can occur as part of the traditional manufacturing process. A difference of around 1 cm can fall within normal tolerance and does not affect the performance, protection, or durability of the gloves.
That said, we always take feedback seriously. If you would like us to review the case further, please feel free to contact our support team with photos and details.
Best,
YOKKAO Team
I ordered the wrong size and Mae fixed…
I ordered the wrong size and Mae fixed the problem immediately.
6 March 2026
Unprompted review
Reply from YOKKAO
Thank you for your feedback!
We're glad to hear that the issue was resolved quickly and that our team could assist you. Providing smooth and helpful support is always our priority.
We appreciate your support and hope you enjoy your YOKKAO gear!
Best,
YOKKAO Team
Excellent service and HQ products
I received fast and informative support, and the team was always available and very kind. The products are of excellent quality, and I am very satisfied with both the service and the items I purchased.
6 March 2026
Unprompted review
Reply from YOKKAO
Thank you for your kind feedback!
We’re really glad to hear that you had a great experience with both our team and our products. Your support means a lot to us, and we hope you continue to enjoy your gear.
Thanks again for choosing YOKKAO!
Best,
YOKKAO Team
Highly Recommended
Support was very responsive and helpful. Even delievered the items to my hotel before i payed for the delievery. And the items feel high quality and sent in a box to not get damaged. Very good!
6 March 2026
Unprompted review
Reply from YOKKAO
Hello,
Thank you for taking the time to share your experience!
We’re really glad everything worked out smoothly and that your order reached you safely during your stay. We hope you enjoy the gear and have great training sessions with it.
We truly appreciate your support!
Best,
YOKKAO Team
Amazing customer service/Products
Amazing customer service. Really went above and beyond. Products speak for themselves, great durability and comfort.
25 February 2026
Unprompted review
Reply from YOKKAO
Hello,
Thank you so much for your kind words!
We’re really happy to hear that you had a great experience with our customer service and that you’re enjoying the quality and comfort of our products. Going the extra mile for our customers is always our goal.
We truly appreciate your support and being part of the YOKKAO community!
Best,
Yokkao Team
🚨 DO NOT ORDER FROM THESE GUYS 🚨
🚨 DO NOT ORDER FROM THESE GUYS 🚨
They state a delivery date, and time passes, but it still doesn't arrive. No communication, no updates......NOTHING. You then asked to cancel it as it was needed for a particular date. (Just for clarity, it's been 5 weeks since the order date)
You're then told you can't cancel and to choose something else, since it's all stated in their terms. Just so everyone knows, their terms don't meet consumer law standards here in the UK, so challenge them. I am not claiming the money back via American Express.
AVOID LIKE THE PLAGUE
I wish i had read the many reviews here before purchasing.
20 February 2026
Unprompted review
Super helpful
Super helpful, responded really quickly and resolved my issue with efficiency and care (I had ordered the wrong colour shorts by mistake). Thank you Jose!
16 February 2026
Unprompted review
Reply from YOKKAO
Hello,
Thank you for your kind feedback!
We’re happy to hear your issue was resolved quickly and smoothly. Our team always aims to assist with care and efficiency.
Enjoy your shorts, and if you ever need support, we’re here for you.
Best,
YOKKAO Team
Just a simple enquiry and response was…
Just a simple enquiry and response was quick by Jose .
16 February 2026
Unprompted review
Reply from YOKKAO
Hello,
Thank you for your feedback!
We’re glad to hear your enquiry was handled quickly and efficiently. Providing responsive support is always our goal.
If you ever need anything else, we’re here to help.
Best,
Yokkao Team
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