The lady I was speaking too was very understanding and took the time to listen to all my concerns. She listened to everything that happened to me during the years at my workplace. I pray someone take... See more
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Review summary
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Replied to 4% of negative reviews
Typically replies within 2 weeks
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Very Personable
The person I spoke with was very patient, and professional. They repeated questions and explained, every thing thoroughly. Still waiting to hear outcome but, confident.
The rep I spoke to was very helpful…
The rep I spoke to was very helpful during our call. Seems like the company is invested in satisfaction of the customer.
Good communication and bravery helpful…
Good communication and bravery helpful and direct
She took her time and help me get…
She took her time and help me get through every step of the way
I’ve never had someone like Abby help…
I’ve never had someone like Abby help me with such a confusing situation very focused. She was in very courteous.
Information intake
Had the pleasure to speak with Makki, I hoped I got the name correct. He was very professional explained next step and provided me with email for document upload. He was very polite and spoke with confidence.
Very Helpful,knowledgeable and shright…
Very Helpful,knowledgeable and shright to the point
They were quick and helpful.
Miss Renee was extremely patient and…
Miss Renee was extremely patient and helpfull with the gathering information about the claim. I recommend Miss Renee due to her ability to remain calm and patient with me throughout this process.
I got a call back within 24 hours
I got a call back within 24 hours. My intake person was very kind and knowledgeable. The questions were direct and easy to answer. I felt that my concerns regarding my termination were honored in a way that I felt respected. I would recommend this service based on this initial contact. Thank you.
Could improve by being more patient as…
Could improve by being more patient as some people are harder to understand than others. I was haven’t difficulty understanding at times and was cut off or interrupted multiple times the call seemed to be frustrating for both the person I was speaking to and me as well.
The gentleman was very polite he…
The gentleman was very polite he listened he answered the questions he was helpful
My initial contact was very…
My initial contact was very compassionate about my experience and I felt cared about my situation and genuinely I felt she wanted to help me .
She was very helpful and answered all…
She was very helpful and answered all of my questions thoroughly.
Hope they can help me
Renee was extremely patient n helpful…
Renee was extremely patient n helpful with all my questions. Would recommend her for a promotion. Thank u
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