The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.
Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.
YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.
💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com
1 Rue Fontaine l'Épine, 25500, Morteau, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I visited Paris at the end of May and had decided to purchase a French watch as a memory of the trip. I wanted a watch that actually used a French movement. I had identified Yema and noted their new boutique was very close to my hotel. So I visited to try out a Superman Dato or Gilt.
The gentleman who assisted me was extremely helpful and pointed out their limited-edition Dato in the colors of the street signs in St. Germain. It has the in-house CMM.11 caliber movement, which is amazing.
If you are in Paris, you should definitely check out the Yema Boutique. You will be treated like a king/queen.
I'm extremely happy with my purchase!
Dana
In general, my experience with Yema turned out to be very positive. The support team is not only helpful and thoughtful, but friendly too. I also got a free gift rubber strap from them just by asking next to the ordered item. The watch itself I purchased, a Yema Phantom, is quality made as well. No bells and whistles there, just the rugged, bare, masculine, neo-vintage feeling all over it. I highly recommend this store.
I bought a Yema Superman Steel and I am very satisfied with the fast service.
The movement runs perfectly accurately, and the watch is beautifully finished.
It fits perfectly on the wrist, and I will certainly order more watches in the future.
The watch looks great but the steel bracelet could be more comfortable

Reply from YEMA Manufacture Horlogère Française 1948
I purchased The Yema Rallygraf Alpine Quartz edition.
This is my 3rd Yema watch and this such a striking watch.Beautiful Dial and colour scheme.
Looks far more expensive than what I paid for.
I would highly recommend Yema for anyone who values Build quality and character filled timepieces.
Fast delivery, my Wristmaster arrived in excellent condition. It's my first Yema watch and I believe in their dedidaction to quality and own design style.
Great watch and it’s such a pleasure wearing it.
YEMA personnel were very courteous, efficient and helpful; very happy with this timepiece.
My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc.
Titan watch and strap are very good, lightweight quality and perfect to wear.
The dial is fantastic and plays with the light. You will not find something like this anywhere!
The Superman Bronze is my 3rd YEMA watch. I have a Navygraph GMT and a bronze with burgundy bezel. After a little natural aging, the bronze takes on a perfect patina for a diver. YEMA watches keep getting better with this new one fitting slim on the wrist with a very interesting dial that changes shade of blue as light hits the vertical striping. It is easy to wind and set and very comfortable to wear on the supplied rubber strap.
I received the watch quickly but returned one of the straps as it was too short. This was a very easy and pleasant experience as the YEMA team were very responsive, kept me informed and made it happen quickly.
I am very pleased with the look, feel and build quality of the watch and the support service is on par with the product.
I was able to reach the Service chat late in the evening. Since I had a special request, the watch and bracelet had to be configured separately. I got the purchasing link within a few minutes, purchased the watch, received it only 2 to 3 days after the purchase I fully recommend Yema, an excellent and beautiful watch (Superman Heritage with the fishscale bracelet).
The dial is nice but the bracelet is not good. It is very difficult to adjust the length and I think it is too small in lug.

Reply from YEMA Manufacture Horlogère Française 1948
Needed to make return. The process was lengthy, but the communication on Yema’s part was thorough, helpful and timely.
Update : Nicholas from Yema contacted me and has assisted me with the refund process. I'm glad they are able to assist me on this as it was a really good buying experience and the watch is really wonderful.
All I can say is, the watches look better in person for the Rallygraf Original that I purchased. The leather band on the watch is also really soft and durable. It feels comfortable to wear. It feels better and more comfortable than the picture on their website.
I got 2 watches with both leather straps. Original Rallygraf panda and the Rallygraf Alpine series black and white. Both are stunning and again the leather is really soft and comfortable to wear.
Original Post : I was excited to visit Paris and buy directly from the Yema store. The store was nice and the people there were great. The watch looks better in person that in the picture. It was stunning and everything I have been expecting.
The only problem is, the tax refund process is hard and when I flew out, I did not get my refund. I contacted them about it on April 8 and it's April 10 now and I still have not received a response.
So that just means it would have been cheaper if I just bought it online than having to experience and saving money in Paris.
Aside from that, the watch is really nice.
I hope I can get my tax refund soon or someone contact me soon about it.

Reply from YEMA Manufacture Horlogère Française 1948
EXCELLENT !!!! FIRST TIME I BOUGHT SOMETHING FROM YOUR COMPANY , VERY RELIABLE ABOUT THE THE DATES , IT WAS A VEWRY GOOD PRICE FOR THE WATCH , PROBABLY I M INTERSTING TO BUY MORE THINGS IN THE FUTURE ! I LIKE YOUR WAY TO CREATE AND LIVE FOR MANY DECADES, AFTER ALL I LEARN FOR YOUR COMPANY WHEN I DISCOVER MY DADS WATCH !!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.