Yandle & Sons Ltd Reviews 

679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably quick delivery times, highly competitive pricing, and exceptionally helpful customer support team members who ensure smooth transactions. Many people also emphasize the impressive overall quality of the woodworking equipment, specialty tools, and various timber products received in perfect condition. However, some customers also noted minor product imperfections, mentioning rough wooden slats, overly short clothing closures, or less effective components on certain tools. A few reviewers additionally experienced occasional challenges regarding substandard packaging choices or unexpected price adjustments encountered right after completing their online purchase.

What people talk about most

Product

Consumers find the product to be of exceptional quality, offering clean, accurate, and stable performance for... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the merchandise and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items typically arrive very... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, helpful staff, and... See more

Price

Users describe positive interactions with price, highlighting that merchandise is very competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased this CamVac to replace an existing older design vacuum dust collector for my lathe. The CamVac is a step change. Much greater suction and using the noise attenuation hose makes it extremel... See more

Rated 5 out of 5 stars

Customer service was very good they replaced the broken plastic case it arrived in. All sorted. The chuck itself is brilliant a piece of fantastic engineering 👍 Also the price was very good and... See more

Rated 5 out of 5 stars

My husband was very pleased with the wood the service and the information was there given from placing the order to receiving it by Royal Mail My husband has given Yandles and sons Ltd a big thu... See more

Rated 5 out of 5 stars

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather... See more


Company details

  1. Tool Store

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.8

Excellent

TrustScore 5 out of 5

679 reviews

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4.8

All reviews

(679)

172 reviews in the last 12 months

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Rated 1 out of 5 stars

Non existent customer service

Non existent customer service. Website lacks useful and necessary information. I had to chase them, then they wasted my time unnecessarily.

4 November 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

I would like to clarify the facts of this situation. Your order was automatically flagged by our system because the delivery address you entered did not match the billing details associated with your payment card (it was later established you had entered the incorrect details at checkout…). As the order presented a potential fraud risk, we were unable to process your order.
Our team contacted you promptly to explain the fraudulent flagging issue, explaining why we would need to cancel your order and invited you to place a new order with the correct details so it could be processed safely, for both parties security. Rather than proceed, you immediately decided to leave us a string of bad reviews across public review platforms instead.
Our actions were entirely in line with standard fraud-prevention procedures designed to protect both our customers and our business. There are simply too many fraudulent transactions in the modern day that we must have fraud procedures in place.
To clarify, your order would likely not have been flagged if you entered the correct billing details at checkout. We have received no contact from you, by phone or email requesting any further assistance. We would have happily explained in further detail, answering any questions you had. To claim ‘non-existent customer service’ & ‘I had to chase them’ is simply untrue when you have not contacted us.

Rated 5 out of 5 stars

Yandles Buying Experiance

The web site is easy to navigate. My order was ready and sent promptly and I was kept informed at all stages. The items that I received are in great condition. The team at Yandles work hard for our pleasure. I would highly recommend them, a call is always met with a welcome and very helpful advice. It is my go to place for my woodturning products.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

JSP Powercap Active IP Powered…

JSP Powercap Active IP Powered Respirator Impact Protection
Dispatched promptly, well packaged, good communication, arrived in good condition. This is the second of these I've owned. Does a great job of protecting the lungs. Unlike passive respirators it works even on bearded folk. The filters need to be frequently cleared to ensure adequate air flow. The elastic strap at the rear gave out on my previous model after a couple of years, which I repaired. other than this it has been totally reliable.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Record Power Magnetic LED Work Light with Flexible Neck

I bought this work light to use with my bandsaw because the lamp that was fitted was faulty. This Record lamp is strong and the magnets are powerful enough to hold it securely in place. There is the option of using the magnet in the base of the lamp or for other positions the bracket can be snapped into place with its own magnet. The light emitted is plenty bright enough. It can be used with 3 x AA batteries or 1 x lithium battery or with the USB cable. Well worth the price.

15 October 2025
Unprompted review
Rated 4 out of 5 stars

This was my first bandsaw purchase

This was my first bandsaw purchase. Looked at the cheaper options and watched a few you tube videos then decided to buy the Record Power BS250. Suits my purposes very well for a first bandsaw. The only bad thing is the rip fence, but after watching many you tube videos, it can be changed for an Axminster rip fence that is much better for only £20. Why Record Power don’t improve this for a few quid is beyond me. Apart from the fence this machine is great.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Why indicate delivery is 'from free'…

Why indicate delivery is 'from free' when none of the options fulfill this. Quite frankly, if you cannot get something as transparent as delivery correct, it does not inspire confidence on dealing with you.

11 October 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

I am sorry to read that you were disappointed with the delivery information we provide on our website.
I have attempted to reach out for more details to address your concerns directly, but unfortunately our request for contact information has been declined?
To clarify, we offer hundreds of products with free delivery, and where delivery charges do apply, they are calculated based on the delivery postcode and location. This means many areas and items do indeed qualify for free delivery, which is why we state that delivery is "from free."
I would be interested in learning more about the order you wanted to place with us so I can review the delivery cost, if you would like to contact us directly: sales@yandles.co.uk
Kind regards,
Adam

Rated 5 out of 5 stars

Yandles is a fantastic company to buy…

Yandles is a fantastic company to buy from.
The woodturning blanks are really high quality, and are the sizes they advertise
( not all suppliers are this accurate)
Everything arrives really quickly and each delivery gets better and better

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I first discovered Yandles seven years…

I first discovered Yandles seven years ago and was made to feel welcome from the moment I stepped into the shop. Since then it has become my number one woodwork supply shop; so much so that I made an eight hour round trip to buy a lathe. Everyone is so knowledgeable, helpful and friendly.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The website was easy to navigate to find what I was looking for, they kept me up to date whith the different stages between ordering and delivery. Quick delivery time. Will definitely be using them again. The product I bought was the Razertip SL3 burner.

16 September 2025
Unprompted review

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