Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more
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DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more
Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more
Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more
Company details
Information provided by various external sources
XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.
Contact info
39, Rue Paule Raymondis, 31200, Toulouse, France
- ++ 33 .(0)5 82 95 04 63
- commercial@xxcycle.com
- www.xxcycle.com
1.6
Bad
829 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfied in the US!
I ordered Haibike Sduro cranks and received them in a timely manner to the US. Well packaged and delivery time was very reasonable.
Will definitely be back..!
23 August 2018
Unprompted review
Good service, quick delivery to US
Couldn't find a shock mounting hardware in stock anywhere, only found it on xxcycle.com. Saw some negative reviews here but decided to give it a try anyways because most people seem satisfied.
Everything went super smooth - they shipped the order next day, it reached the destination in the US after about a week. Pretty good.
Will buy here again without hesitation.
22 July 2018
Unprompted review
Avoid purchasing from this company
I ordered a pair of gloves in April 2018. They never arrived.
It’s taken until June 2018 to get a refund
Really poor service and no acceptance of this on the part of xxcycles
13 June 2018
Unprompted review
Outstanding customer service
Outstanding customer service! Very happy with my experience!
8 May 2018
Unprompted review
Delivered as promised
7 May 2018
Unprompted review
Im very happy with the experience
Im very happy with the experience. The gear shifter I bought was at a very good price and the postage to UK was very reasonable.
The product was very good quality as well.
Thank you very much.
23 April 2018
Unprompted review
Very good prices,shipping costs very…
Very good prices,shipping costs very reasonable,packaging was perfect.
5stars.
20 April 2018
Unprompted review
no problems encountered!
18 April 2018
Unprompted review
Straightforward transaction
product as described at reasonable cost, prompt and reasonable priced shipping
16 April 2018
Unprompted review
Very quick shipping for a fraction of…
Very quick shipping for a fraction of the price I would pay here - excellent prices and excellent service.
14 April 2018
Unprompted review
Best Prices for LOOK Spare Parts and…
Best Prices for LOOK Spare Parts and Accessories! Megafast Delivery! Amazing support
13 April 2018
Unprompted review
Complaint-Order was not delivered, but money was deducted
Order from January still not arrived. the main thing was the money has already been deducted. No reactions on my emails. Money away!!!! Complete ignore!!!! NEVER AGAIN!!!!!
9 April 2018
Unprompted review
The two BBB Fuel Tank XL bottle cages…
The two BBB Fuel Tank XL bottle cages that I ordered were shipped very promptly. They also arrived in good time, especially considering they were shipped to Canada. The price I paid was better than a BBB cage I ordered from Amazon a year ago.
2 April 2018
Unprompted review
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