Xtremeskins™ Reviews 

3,527
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers had a great experience with this company. Customers frequently praise the responsive support team, noting that assistance is provided quickly and helpfully when any issues occur. Many people appreciate the attractive designs, stating that the items fit devices well and provide a comfortable grip during daily use. Consumers also highlight the competitive pricing and extensive options available for different devices. Though some customers noted problems with adhesion, mentioning that certain edges failed to stick properly. A few reviewers were dissatisfied with imprecise cutouts that covered parts of their devices. Additionally, some people experienced delayed shipping times or received incorrect orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a strong division in their experiences. Some... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the top-tier... See more

Customer service

Clients share positive opinions on customer service, consistently praising the team for being exceptionally... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, experiencing a mix of very fast shipping times... See more

Order

Consumers find order experiences to be mixed, characterized by both high satisfaction and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Maybe it's the wood-effect embossing, but the cut is rather imprecise on the outer edges, and my phone's logo is covered. Even holding the skin up to the light, you can see that it's been engraved ver... See more

Rated 5 out of 5 stars

Awesome product, second to none customer service. Had a delivery problem, Royal Mail had presumably lost the original shipment as it’s been 8 days. Contacted the company, very helpful reply f... See more

Rated 5 out of 5 stars

Good grip and looks nice, but the cut-outs are not precise at all. I have a black case on my silver 17 pro and the skin on the plateau, you can see silver still (except for the camera rings, it's norm... See more

Rated 5 out of 5 stars

I purchased skins for my smartphone from XtremeSkins. They are very well made, precisely cut, and stick perfectly. The customer support is very friendly and responds quickly. After an incorrect delive... See more


Company details

  1. Cell Phone Store

Written by the company

Stand out from the crowd with the UK's best phone skins and accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(3,527)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Quality and Outstanding Customer Service

I couldn’t be more impressed with this product. The materials used are clearly top-notch. It’s evident that great care and attention to detail went into its creation, and the product delivers both in terms of functionality and aesthetics.

What truly set this experience apart, however, was the incredible customer service. The owner’s courtesy, availability, and genuine friendliness were exceptional. From the moment I reached out with a few questions to the follow-up after my purchase, their approach was nothing short of exemplary.

This combination of quality and care has left a lasting impression, and I’ll definitely be a returning customer. Highly recommended!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Skin

Excellent Skin! Applying any skin is going to be slow and meticulously painful, its just the reality of sticking skins on something, so its a bit unfair to give this company a bad review because that. The skin looks great, is high quality, thick enough to protect, and the glue is the right balance of sticky enough to adhere to the product well, without destroying the product when needing to remove the skin. 5 star. Only negative is I never received any confirmation emails or anything of the sort when purchasing. Just a text.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Multiple returning customer

I've ordered a few times from Xtremeskins for phone and console skins. I love their products. One small issue I had with an order, I sent an email (On new years eve no less) and a replacement was offered and sent out the same day.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer care.

Xtremeskins had a recent sale which I made the most of. One small item from my multi item order was missing but after informing them of the discrepancy Xtremeskins went out of their way to rectify the situation. Fantastic customer care.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Textured Matte Black Skin

Ordered a matte black skin from Xtremeskins for my brand new MacBook pro. The price was very reasonable, and they are an English company which makes a huge difference to me. Despatched relatively quickly.

I've never applied a skin to any of my devices and with my very expensive MacBook (for me anyway) I decided to go ahead and try it out as I want to keep it for a long time. The instructional video was brilliant and extremely helpful. And the skin seemed cut to perfection. On the whole was very happy.

However when I got to the bottom of the laptop I realised the bottom portion was not included I emailed straight away to clarify whether this was included or extra as I hadn't received it. The next day lee from Xtremeskins got back to me in the morning apologised and stated it should have been included and they would send one out the same day.

I held off on this review until I received it. The skin arrived very quickly and I've just finished applying it. Looks amazing.

On the whole I'm very happy with both the product and the customer service. Thankyou Xtremeskins and thankyou lee for your help.

I would definitely recommend this company and the product

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great

Previously wrote a review on my experience with this company and it wasn’t the best, but lately I’ve had super fast replies to emails, and quick orders being shipped, thank you!

10 December 2024
Unprompted review
Rated 3 out of 5 stars

Quick Delivery, not easy to install

Delivery was really quick. Easy to apply but the glue didn’t stick well everywhere. It is extremely hard to have the full cover perfectly fit so ended up in the bin. It looks great on the render but in reality it’s different. I should have order only the back cover and not the full cover. iPhone 15 pro

6 December 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Alex,

Thank you for your feedback! We’re glad to hear you appreciated the quick delivery, but we’re sorry the installation didn’t meet your expectations. Full coverage skins can be a bit tricky to apply, especially around the edges. For a perfect fit, we recommend using a bit of heat (such as from a hairdryer) to help the adhesive stick properly and conform to the device's curves.

If you'd prefer to stick with just the back cover, we’d be happy to assist you and offer guidance to make your experience smoother. Please don’t hesitate to reach out to our customer support team for further help.

Best regards,

XtremeSkins Customer Support

Rated 5 out of 5 stars

Good skins and easy to apply

I have been looking for a good skin supplier in Europe for quite some time and tested a lot of options. I do have experience with skins and covers.

The cutouts are nearly perfect, I only had minor issues with my Beats Studio Pro skin that were solved with a heat gun. I directly ordered skin for my iPhones and iPads as well.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Near perfect

I have quite a few skins and they never disappoint. This one is the same, it fits just right and the quality is second to none. That's why I keep coming back

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Recommended

Good price, fast delivery and - so far - also great quality. Instructions how to apply were clear & easy to follow - can recommend Xtremeskins on all levels 👍

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product

As always, great product, this time for my MacBook. Easy to order and delivered very quickly in sturdy envelope. Faultless.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Impressive longevity

I got my skin for my Sony headphones almost two years ago and I’m so happy with my purchase. Application was meticulous but not difficult, and when I say the skin hasn’t moved and inch, chipped, frayed or lost the color/sheen I’m not exaggerating. I wear my headphones daily and I’ve used them in rain and in snow. High quality stuff, well worth my money

24 November 2024
Unprompted review
Rated 5 out of 5 stars

Incredible costumer service

Incredible costumer service, my items did not arrive for a week then I have contacted them they sent a replacement next day then my initial items and replacement items were delivered because royal mail did a very poor job. When I informed them they said ‘keep both of them”

31 October 2024
Unprompted review
Rated 4 out of 5 stars

No Customer service

Skin not received.Customer Service not answered.Looks like I will have to go elsewhere.Finally received and Skin fits really well.Have amended review but all this could have been avoided if there was better Customer Support

13 November 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Darren,

Thank you for reaching out, and I’m truly sorry for the inconvenience. We recently discovered an issue with our website contact form, which has now been fixed. Please rest assured that we’re here to help with your order and ensure you receive the skin you purchased.

Could you please reach out again, or email us directly at info@xtremeskins.co.uk? We’d love the opportunity to resolve this for you and provide the support you deserve.

Thank you for your patience, and we apologize again for the delay.

Best regards,

XtremeSkins Customer Support

Rated 3 out of 5 stars

Great product, slow service

Usually have great service but not sure why it's slowed down so much. I have put requests through the site and emailed directly and nothing.

My order is usually perfect, this time they have sent me the wrong sizing.

12 November 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Pratik,

Thank you for reaching out, and I’m sorry to hear about the delay in our response. Please check your email junk or spam folder, as our replies may have been filtered there by mistake.

We’re here to help resolve the sizing issue with your order and ensure you receive the correct items. If you’re still unable to locate our response, please feel free to contact us again, and we’ll make sure your issue is prioritized.

Thank you for your patience, and we apologize for any inconvenience caused.

Best regards,

XtremeSkins Customer Support

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