X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers adore the beautiful jewelry, noting enthusiastically that the pieces are lightweight, remarkably comfortable to wear all day, and fully customizable to fit any personal style. People frequently mention that their online purchases arrive very quickly and always come with lovely, careful packaging that makes opening the box a true joy. However, some people mentioned that they experienced unexpected delivery delays or unfortunately received incorrect items in their packages. A few reviewers also noted facing frustrating difficulties when trying to resolve shipping issues, track missing parcels, or request refunds for incomplete orders.

What people talk about most

Product

Users describe positive interactions with product, expressing strong satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the solid craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting extremely quick shipping... See more

User experience

Consumers find user experience to be positive, describing the items as solid, beautifully made, and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

579 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(579)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly staff and helpful. Product brilliant and exactly what they say it is, loads of chooses and combination to create. Highly recommend.

30 January 2025
Rated 5 out of 5 stars

Silver bracelet

The jewelry I got is absolutely BEAUTIFUL! I picked all silver links for my bracelet and I LOVE it! The quality is amazing and the customer service fantastic and personal. Highly recommend!

15 December 2024
Unprompted review
Rated 5 out of 5 stars

I was thrilled to come across X Jewellery

I was thrilled to come across X Jewellery, the concept is really innovative and appealed to me, that I could create my own colour scheme necklace. Even though they are based in Denmark, the ordering process was super easy and the delivery was straight forward. Express delivery is just that, express. I know I have a unique necklace. I will 100% be ordering from them again.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

I love X Jewellery

I love X Jewellery! The latest fall inspired colors and links are perfect to get me in the mood for Fall. Always made well and easy to change into other styles. I highly recommend XJewellery!

13 October 2024
Rated 5 out of 5 stars

Fantastic Company

I am in England and I was looking for somewhere to get Trollbeads X Jewellery. I stumbled across X Jewellery and having look at their website and study their prices and range I opted to use them. I am so glad that I did. My order arrived ever so quickly and the jewellery was so beautifuly presented. I will be using them for all my orders of X Jewellery collection from now on. Thank you so much to all the staff for your help and support. A truly amazing company and a big thank you to you all.

13 October 2024
Rated 5 out of 5 stars

Great Customer Service

I frequently buy from X Jewellery as their jewellery is beautiful and their customer service is so good. Excellent communication and go out of their way to provide what you want

30 September 2024
Rated 5 out of 5 stars

Love Love this jewellery .

Love Love this jewellery . Just got my second bracelet with bronze links one of which was free . Great value . Original and fun designs that are eyecatching .

Package and delivery excellent .

Do Do Do try this jewellery it is fantastic .

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer😊

I am very pleased with the product, every detail is packed with love🥰 Amazing customer service. The order came very quickly. I think I will be a regular customer of this wonderful company🫶

26 September 2024

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