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Rated 1 out of 5 stars

The vouchers given by the company my husband worked for have no expiry date. When he tried to redeem them he was unable to get into his account. I have rang the company Xexec who issued the vouchers o... See more

Rated 1 out of 5 stars

Awful company. Vouchers don't come in a timely manner. Helpline is run by a 3rd party who simply "log" complaints that go nowhere. Emails result in an automated response that never resolve the issue.... See more

Rated 1 out of 5 stars

Don’t be fooled , this is NOT a 3.3 stars overall reviewed company , almost all favourable reviews comes from 2021 or earlier reviews the REAL TRUTH LIES IN 2022 Reviews onwards , which struggles to g... See more

Rated 3 out of 5 stars

Small discounts on shopping welcome but the time it takes to get them make them unviable. Just ordered a Sainsburys voucher supposedly provided instantly but it, unlike the order acknowledgement,... See more

Company details

  1. Business Services

Information provided by various external sources

Xexec is an award winning reward & recognition, employee benefits, and customer loyalty solutions provider trusted by more than 1 million people.


Contact info

1.8

Poor

TrustScore 2 out of 5

196 reviews

5-star
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Rated 5 out of 5 stars

Top Customer Services

Customer services were really good and helped reset my password when I was having IT issues on my business laptop, was polite and quick to resolve the issue that I had which helped access the services they offer.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Great Discounts and Customer Service

I use Xexec through work and have always been really pleased with the discounts. I recently had an issue getting in because of a name change however they resolved it really quickly. Thanks for your help!

21 December 2021
Unprompted review
Rated 5 out of 5 stars

I have been using Xexec for 2 years

I have been using Xexec for the last couple of years via my work's website. I've saved hundreds of pounds in those years through their online vouchers and I recently used their concierge service to order some tickets for a sold-out show in central London.

Really recommend

21 December 2021
Unprompted review
Rated 5 out of 5 stars

This is the first time I'm using Xexec…

This is the first time I'm using Xexec and my experience with customer service has been great. I ordered cards but didn't receive it and the team was very quick to get back to me and resolve the issue. Infact they dispatch new cards immediately so I can start my shopping!

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Had a bit of trouble getting logged…

Had a bit of trouble getting logged into the App but the Helpdesk, helped me almost immediately and I was able to get in, now I have access to the App its great saving me money on many areas. Would recommend to anyone.

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Savings

As always amazing savings and incredibly helpful and speedy service if you have any queries. Top notch

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a really positive experience with Xexec. I receive a benefit from my employer and hadn't received a code this month, so I emailed to ask for some assistance. Sundeep was very helpful and assisted me very promptly, and was polite, helpful, and quick.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I use Xexec retail Vouchers through my Employers. In recognition towards my work, my Managers recommended my self and in return I received Vouchers for x amount. Trying to claim these I believe I confused myself and lost my Vouchers. I emailed Xexec with my issue. Within moments I received a reply and my Vouchers. A great service and result for me. Thank you very much.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Great quick assistance

I was struggling to get registered and emailed Xexec, who replied straight away to help. They assisted me to get sorted. Amazing site with so many offers!

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Vouchers for everything

I have been using the website through my company for a few months now, and I always seem to find a voucher to use for any purchase that I make. Vouchers are easy to get and save you money.
When I had to contact the customer service they were very prompt and efficient in their response.

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Stressed out - resolved within minutes of making contact -

I've used Xexec for a few years through work & have had 2 incidents over the years - having either lost or had a card retained by 2 different chains & both cards were topped up to spend & I didn't have either card.

On both occasions within minutes of contacting Xexec the issue's were resolved, funds frozen or returned & new cards issued to me - I'd all but written off the money & on both occasions my issue resolved by clearly explaining what was happening to me & I knew what to expect & when.

I'll happily continue to use them whilst I'm working & have access to their site.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Timely responses

My company uses Xexec and I ordered numerous vouchers from them over the past year. Usually it is very straight-forward, but I had an issue with my latest order, with the voucher not being delivered. I contacted Xexec and they provided me with an answer in a timely fashion. They have been very professional and happy to assist. Will definitely use again.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

My company (MOJ) use Xexec and I must…

My company (MOJ) use Xexec and I must say how efficient they are! My free coffee voucher didn't work and within several hours they had responded and a new voucher was sent. I redeemed my coffee shortly afterwards. Thank you for such a responsive service.

13 December 2021
Unprompted review

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