Excessive unquantified post Lease charges - AVOID
Despite months of trying to resolve utterly un-contractual charges for claimed “unsatisfactory paintwork” this company relentlessly hounded me even though I have an outstanding dispute in with BVLA.
I had body work repaired by a Land Rover approved body shop which the lease company said was not up to standard.
Instead of addressing the issue with the body shop when they made contact with WVL they instead continued to charge me for work that had already been done 3 weeks prior and was under warranty.
They have now issued a default notice which I’ve reluctantly paid and I’m pursuing the full amount back through the courts.
Avoid this company; they are lovely when they are selling to you but useless when you need assistance.
Their Maintenance fees are ridiculous and their tyre fees even worse. It’s actually cheaper to just replace a tyre if you get a unrepairable puncture despite their so called wear and tear replacement service on the tyres. Even a 70% worn tyre that should be replaced for under the maintenance cover is still more expensive than buying a new one direct from the same garage!
Avoid avoid avoid.