The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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The quartz fitters D Kenyon were excellent In and out in no time. Left it all nice & clean. Kitchen fitters Andrew & Stephen were also excellent and worked around us as it was a brand new space where the kitchen was being fitted. 2nd Wren kitchen we have had (different houses). We’re very happy with the service from start to finish.

Reply from Wren Kitchens
Kieron answered my many questions with patience

Reply from Wren Kitchens
Very pleased with the installers of our quartz worktops. Such a professional, job welldone.
Would 100% recommend.
Ref: 50752557.
D Kenyon.

Reply from Wren Kitchens
Mark Rennolds was very personable and listened to what we had in mind.
His knowledge made us think about options and what we could do with the space
He quietly went about measuring the space we had asked for and then informed us what would happen next.
Lovely chap and loved our little jack russell 🙂

Reply from Wren Kitchens
Surveyor 3 Braket very polite helpful and knowledgeable

Reply from Wren Kitchens
Thandazani Moyo
Good visit, explained what needed doing and when to expect designs.

Reply from Wren Kitchens
Mr Rennolds was resilient and polite when measuring my kitchen, he was patient and helped me to book an appointment to go to the office on Friday, he’s explanation was very clear and understandable
I really appreciate him coming to measure my kitchen

Reply from Wren Kitchens
M Willmott is very professional and has done a great job surveying for a new kitchen, utility and bedroom wardrobes. Looking forward to seeing the designs soon. Would highly recommend Wrens.

Reply from Wren Kitchens
D O'Connor and his work colleague are amazing. The lads were very professional and very polite. The worktop looks amazing. I would definitely recommend these guys. Thank you.

Reply from Wren Kitchens
Perfectly professional. Called to see he could arrive ahead of schedule which was really beneficial. Excited to see the end results.

Reply from Wren Kitchens
Chloe the customer service assistant was great frim start to finish a credit to your team

Reply from Wren Kitchens
49460385. after my first review of 5 stars for Wren i really should of waited. word of warning please check, check and check again what is covered in the fitting cost. i paid wren over £4000 to fit my kitchen and also received an invoice from the fitter of £2098 with a list of work that you would believe is covered in the £4000 fitting cost. i even have to pay extra to the fitter for the tooling to fit the flooring when i have already paid wren for my floor to be fitted. i will be taking my contract and fitters invoice to get further advise on if i have been mis lead or conned in anyway. to be contuined.................

Reply from Wren Kitchens
Very friendly and polite service, sorted problem out in no time, thank you 👍

Reply from Wren Kitchens
"Great attention to detail and very respectful while taking the measurements at my home." Thank you O Firouzia

Reply from Wren Kitchens
The 2 guys who delivered our kitchen were amazing. So friendly, professional & nice. They worked so hard and ensured that the delivery was as smooth as possible. Wish the deliveries from other companies were as good as this.

Reply from Wren Kitchens
Customers service was excellent. Sorted my missing parts out very quickly & organised a delivery date straight away. Which was confirmed with a email. Jordan D was polite & very helpful.

Reply from Wren Kitchens
From start to finish we received excellent service from Wren’s staff. Very professional
Also a follow up telephone call from Harry to make sure we were completely satisfied
Would recommend

Reply from Wren Kitchens
There are so many areas to discuss but I’ll keep it brief and list the issues.
Installers not showing up and when they do they turn up late.
Extra charges that were not mentioned when at the design appointment.
40 minute waiting times regardless of the time you have called.
Each call that I have made regarding my refund I am given a different reason why refund has not been payed.
Refund issue is still ongoing.
Terrible customer service and client after care.

Reply from Wren Kitchens
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