Wren Kitchens Reviews 

Had a visit from M Rennolds today to measure up our new kitchen. He was very professional, polite and courteous. He Arrived on time and was done in 15 minutes. Had a nice chat with him, lovely fella.

Just when you think a company can’t disappoint you more these guys keep on giving. Made complaint about the appalling service received in June and 10 days being left without water due to wren delivery issue as well as multiple delivery issues. Eventually had contact from Taylor a manager dealing with complaints. He was seemingly great promises made, refund issued as compensation, snag issues taken forward in space of few days. Was asked to leave positive feedback which I did. 10 days on nothing promised had been delivered. Refund of delivery promised in 3 days, never arrived. Cheque refunding other costs promised within 10 days, no sign. Snags promised to be allocated - no reply. He’s closed my case immediately stating I can get in touch with him, not true. Two e mails sent a week ago one to him one to wren neither acknowledged. He said to call him direct but left no contact number. They do reply to bad reviews so I’m waiting with anticipation for promises made to be fulfilled. So disappointed by Wren.

Delivery team were very polite and treated my delivery items with care.

Thank you

Total satisfaction. Bilal dealt with my inquiry promptly and efficiently.

helpful and polite

Rang the company yesterday, kitchen measured today and in store appointment booked for Friday. Technician called today, top bloke highly recommend him to anyone, informative and genuine

M. Herdman

Punctual arrival , very well prepared and Mike Herdman
was Knowledgable and very helpful while doing our measuring for the kitchen fitting .

My kitchen from Wren is beautiful and the integrated appliances are perfect. The customer service you provide is amazing. I phoned today and spoke to Natasha who is part of the aftercare department who was very helpful and professional and sorted out my little issue immediately. The whole process with Wren from the design and delivery as been incredible and I would highly recommend them.

Fantastic customer service and very prompt service

Excellent, friendly service

After some unfortunate events during installation (our own installer), we had to replace quite a few parts. I called Wren and spoke with Richard who listened and was so very helpful. He talked me through what they can do to resolve the issues, when they can supply the parts, he helped with a very good price for the replacements, and generally just turned what had become a real headache into a calm and manageable situation.
I had actually delayed calling about this because I'd become so stressed about all things kitchen related, but he made this part so effortless and easy, and I couldn't be more appreciative of that.
Thank you!

Dal Shoker was simply the best from start to finish. He was knowledgeable, informative and always willing to offer helpful advice and suggestions.

Nothing was ever too much trouble and he was extremely responsive - replying to messages and emails even when he wasn’t at work. His professionalism, commitment and helpful attitude were exceptional throughout.

C Smith came to take our measurements ready for our new kitchen. Cam was very polite and helpful in answering all of our questions. 10/10 service. Thank you

Very polite and friendly surveyor from Wren kitchens, A Simpson.

I had a re measurement done today with T moyo. He was very polite and professional, very happy with the service thank you!

G Bansal came to take all the measurements for my new kitchen and was very friendly and helpful. Sunny then took my through the design process helping me to bring to life the ideas I had for my new kitchen space.

Andrew Moss survey team

Very helpful representative of Wrens

Answered our questions and queries and gave suggestions about our options

Highly recommended

The delivery was on time and we were kept informed if the ETA by text message. They delivered the kitchen to exactly where we requested. Super efficient and helpful. Well done!

Great communication before arriving and arrived on time. Very personable. Did what he need to do accurately and asked questions as required. Thank you for coming.

Sadly some things arrived damaged in transit. However, all the stops were pulled out in rectifying the issue. The matter was dealt with pleasantly, swiftly and professionally. Very willing to return for future sales as I know I am going to be looked after. Issues happen, how they are dealt with makes the difference. Wren Kitchens made the difference, particularly their staff. All those we have had the pleasure of meeting or talking with have been nothing but exceptional; particularly Natasha in Customer Services.