Wren Kitchens Reviews 

99,991
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,843 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and designers for their helpfulness, professionalism, and friendly attitude during home measurements and planning sessions. People also appreciate the smooth delivery process, noting that delivery teams are consistently polite, efficient, and careful with handling property. Furthermore, clients enjoy the clear communication and overall seamless journey from the initial showroom visit to completion. Some reviewers were not happy with product quality, reporting recurring issues like peeling laminate on exposed panels, chipped doors, and missing components. A few consumers additionally mentioned occasional difficulties with customer service support and getting these troublesome product problems resolved efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient customer service during... See more

Service

Reviewers mention positive feedback about service, noting that staff members are consistently punctual,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with opinions sharply divided. Many consumers... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between exceptional support... See more

Delivery service

Clients share ambiguous opinions on delivery_service, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more

Company replied

Rated 5 out of 5 stars

From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... See more

Company replied

Rated 5 out of 5 stars

Rebekah is a true master at her job She is efficient, kind and helpful throughout the entire process. Wren have been phenomenal and will look to replace other parts of the kitchen with your prod... See more

Company replied

Rated 5 out of 5 stars

It was wonderful having Mike McCarthy come out to do our measurements. He was very clear about what he was doing and even took additional measurements to make sure our design session was as well infor... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100K reviews

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4.4

All reviews

(99,991)

8,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Care

Once again Wren’s customer services rep has dealt very effectively during our telephone conversation. Samuel has taken responsibility to see our requests through to conclusion.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We had a lovely lady, C.Smith who helped us measure our kitchen. She was very thorough throughout the process, we were very happy with the experience, couldn’t recommend this company any more!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with M Willmott

Great experience with M Willmott. Very professional, friendly and helpful throughout. Everything was explained clearly and the process was quick and straightforward.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service 🙏🏾

My customer service had been totally excellent. Olivia put my mind at ease she was extremely helpful and kind she listened to my problem and acted immediately. Many thanks dear Olivia.🙏🏾🙏🏾

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Super experience

Mr Hadnum was very friendly and super efficient, he knew exactly what he was talking about, was friendly and made me feel at ease with the whole process, credit to your company

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service and communication!

Very good customer service from the designer at the showroom through to excellent communication at all stages. The chosen WREN fitter (Paul) came to the house a couple of weeks prior to installation and completely put my mind at rest, he was clearly very experienced and professional. From then on everything went smoothly and I’m delighted with the finished utility room. My experience was extremely positive.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Really Professional

Really professional, really quick in and out measure up. Answered all our questions as we’ve not done this before.
Excellent service from C Smith 👏🏼

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Garry Pearson was great

Garry Pearson was great - he arrived during the time window specified, let me know about 30 minutes before he arrived and was professional and polite throughout the visit.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great measurement service from wren by…

Great measurement service from wren by L Der Merwe. Was friendly, on time and very thorough, answered all our questions and very knowledgeable on wrens product range ahead of our design meeting.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Josh Howes can for a pre order measure…

Josh Howes came for a pre order measure of my utility and he was absolutely brilliant. From the minute he arrived he couldn’t have been anymore helpful, knowledgable and informative. He took the time to answer any questions I had and was very professional. He was a credit to himself and Wren. Thanks Josh 👍

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. Gentleman was very helpful & explained everything & the next steps. Look forward to hearing about when we can come in to see the plans. Thankyou

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent measure service

Really happy with the measuring service from Wren.
M Willmott who came out was professional,friendly and very helpful.
He took time to carefully measure everything and explained the process clearly which gave us confidence that everything was accurate.
Very positive experience from start to finish.
We would definitely recommend wren kitchens

10 August 2026
Unprompted review

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