Wren Kitchens Reviews 

Excellent service, the surveyor (J Taylor) came out and worked efficiently, answering all my questions - i felt very reassured and happy to be looked after in the process.

Mitchell and Toby are Great blokes, delivered my kitchen and utility today with appliances. Put exactly where I asked them to with no fuss at all.

I ordered a bedroom in February 2026 . The store staff and designer were very good and helpful. I had the bedroom delivered at the beginning of March and there were parts missing and parts that didn’t belong. The first fitter who came was very professional and did an excellent job but failed to return to complete it. The next fitter arranged to come but then cancelled in the evening after I’d arranged for someone to be in for the whole day. The third fitter was excellent. Wren don’t have their own fitters and rely on independent people. It is complete now but it has taken 5 months and 34 emails to reach this point. The finished product is very nice but the whole experience has been frustrating, stressful and disappointing . The customer services department is appalling. It seems once you’ve paid upfront they are simply not interested. The installation department is a shambles. I would absolutely not recommend Wren

Well mannered and respectful
Helpful, answered all questions and concerns
Definitely recommend

Andy Moss was amazing, very friendly and explained everything perfectly. Top service, thank you!

Our kitchen and bedroom are both perfect. We are very happy with the design, materials etc but a little hitch with the delivery of the wrong Quooker boiler caused some hassle until Rebekah was appointed case manager and it was resolved promptly. Full marks to her but the customer service people could have done much more to understand and resolve the problem swiftly and improve our experience. They insisted we should have realised the boiler was the wrong one when it was delivered. I am no expert and it was only when our plumber arrived as scheduled we knew it was wrong and raised it immediately as a problem.

C. Smith carried out my measure today and was friendly, reassuring and professional throughout. She explained that she needed to ask me a few questions, and talked me through the next steps clearly. She was approachable, willing to answer any queries we had, and helped make the process straightforward and well understood.

Our home measure service was fantastic. Shane (Weyman) arrived exactly when he said he would, was incredibly professional and just the loveliest person. The process was quicker than expected and confirmed that our decision to use Wren was absolutely the right one. What a great team of people. Thank you

S Perera came to do our home measurements visit today for fitted wardrobes in main bedroom. She was really efficient and communicated with us. Happy with the service we received!

Just had Ryan come round to measure up our kitchen, really lovely and friendly guy, thank you.

Very nice man S. Jeffs let me know that time he’d arrive and was on time.

Very helpful and was really nice guy to talk to. Highly recommend M Sabin

Firouzia was polite, friendly, professional and efficient. I appreciated his work.

Steve phoned ahead of time to confirm his arrival and he was on time.
He is polite and thorough with his job.

A Ross arranged and earlier visit. Turned up on time and provided an efficient surveying service , advising on any possible issues.

Dave & Tony were a breath of fresh air. They were cheerful and so helpful when delivering our new kitchen units. Thank you

Had an issue with the Waste Disposal Charge and a couple of items that were surplus to requirements. On contacting customer service Hayley M sorted it for us. She was very helpful and processed a refund for this today. Very much appreciated

T Hill conducted the measuring review quickly and without fuss. They were helpful in making suggestions for the design appointment.

Poor quality goods. Flaking and chipping when only installed a few weeks.
Customer service although quick to reply, are not helpful with regards to actually doing anything about stating that it is “impact” damage and not covered by warranty. Very disappointed, a lot of money wasted on something that will need to be replaced. I would not recommend Wren and would never use again.

Saranga messaged before arriving, she respected my property did her measurements in good time , showed me what she did and left.
Thank you