Initially all long contacting Wren etc. After photos were submitted all became clear. A wren employee called from Humber region she was fantastic so helpful explained everything & sorted out my... See more
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We ordered a Wren kitchen with the skilled aid of Lucy a designer. The products were all delivered in apparently good condition, one slightly damaged door will be replaced within a week. The install... See more
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It was an easy process from start to finish. We only went to the showroom the day before the appointment, so we're pleased to be able to get an appointment so quickly. The appointment system was use... See more
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The customer service we received today was absolutely first class. ⭐⭐⭐⭐⭐ The measurement of our rooms was completely hassle-free and didn’t take a lot of time, while still being very thorough and p... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
100K reviews
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David Clarke was very professional.
David Clarke was very professional.
18 August 2026
Unprompted review
Dealing With Queries
We are partially through the fitting of our kitchen at this point. We are pleased with the fitters and the quality of the units. Wren has also dealt with a couple of queries we had very professionally and swiftly.
18 August 2026
Unprompted review
Professional
J Taylor was very efficient & professional. Excellent customer service provided
18 August 2026
Unprompted review
Good customer service
Spoke to Bethanie last week Friday regarding a refund that I hadn’t received and queried some surplus items. We agreed on a video call on Monday, 17th as I was tight on time. Bethanie called me as promised and went through each item with me. Not only did she solve the confusion with my refund. She also took the time to go through the other items with me and arranged for a refund as a gesture of goodwill. She was polite professional efficient and friendly and I’ve already received a refund for one of the items so many thanks, Bethanie much appreciated.
17 August 2026
Unprompted review
Bedroom furniture was of high standard
Although there was a bit of delay in ordering our bedroom furniture as there was a back log with not having a fitter, we did eventually have a delivery date. Delivery was excellent then following week the fitter contacted us and arrived next day. They both worked all day in one bedroom then returned next day to complete the second room. The standard of fitting, communication and slight changes that was necessary was complex to a very high standard. I have no problems in coming back to have my third room also renewed. Thank you
11 August 2026
Unprompted review
Jordan was on time really friendly and…
Jordan was on time really friendly and explained the process brilliantly!
17 August 2026
Unprompted review
Very efficient process getting damaged…
Very efficient process getting damaged or missing items sent to me asap. Cheers Kay.
18 August 2026
Unprompted review
Roy was excellent
Roy was excellent: punctual, courteous and efficient.
17 August 2026
Unprompted review
Customer service on the phone.
I recently contacted wren customer service for a replacement cabinet for my kitchen. I went back and forth for 3 weeks, with explaining what is required and at first was just sent a door, than sent set of emails with instructions, confirmations, and payments, but not sure what was to come. I was nearly disappointed with the customer service. Finally got in contact with Lauren Jade who did not only understand my frustration but also offered to compensate with the free delivery of the unit I needed. I especially would like to thank Lauren for her understanding.
10 August 2026
Unprompted review
May use AI-assist with repliesRead more
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Kitchen measure up
Kitchen measure up. very friendly and professional service from Tim Marks 😁
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Sharon,
We're delighted to hear that your kitchen measurement went well and that Tim provided such friendly and professional service. Thank you for sharing your positive experience!
Warm Regards,
Daniela
Wren Kitchens
Wren kitchen assessor
Gary came out to measure my kitchen . Came on time and was very friendly and answered all my questions. Highly recommend.
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Steve,
We're delighted to hear about your positive experience with your kitchen measurement. It's wonderful that Gary was on time, friendly, and answered all your questions. Thank you for your high recommendation!
Warm Regards,
Daniela
Wren Kitchens
Friendly rep.
Mark Reynolds was the rep. that came. He was friendly, polite and quick.
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Alexandra,
We are so glad to hear that Mark was friendly, polite, and quick. We appreciate you taking the time to share your positive experience.
Warm Regards,
Daniela
Wren Kitchens
Great experience with Richard
Great experience with Richard. Quickly managed to order a drawer insert for me . Thanks
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Meliza,
We're delighted to hear about your positive experience with Richard. It's wonderful to know they quickly managed to order a drawer insert for you. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
AWFUL AWFUL AWFUL
AWFUL AWFUL AWFUL. Avoid at all costs, and go local. Supplied several incorrect parts for our kitchen, measured and cut completely wrong and unwilling to compensate or provide new units for a month - leaving me without a kitchen. Customer service absolutely shocking -don't be lured in by their marketing.
In response to Wren's reply - the compensation offered is £300, not enough to cover a day from my kitchen fitter. The additional work is going to take at least an additional 2. I have paid for the time they couldn't work as a result of your mistake. And yes, you've supplied the units I have actually paid for, not the wrong ones you sent - so this isn't 'free of charge' it is the very basics you'd expect, to receive the goods you've paid for...
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Harry,
We’re sorry to hear that you’re unhappy with your experience. However, we’d like to clarify a few points regarding your review.
Your worktop and replacement unit are currently on order for delivery on 20/08, rather than being due in a month’s time. As these items are made to order, different products can have different manufacturing lead times, and our team has worked to ensure that they are delivered to you as soon as possible.
As this was a supply-only order, we always recommend that customers complete a pre-fit check with their chosen installer to confirm all measurements and requirements before installation. This check is included as part of our Installation Service and is an important step in helping to ensure the installation runs smoothly.
Despite the order being supply-only, our team has provided a replacement unit free of charge and has also offered to cover the fitting costs as a goodwill gesture to help resolve the issues raised.
We have also passed your comments to our management team for review, so they can look into the concerns you have raised regarding your experience and the service provided.
Warm Regards,
Daniela
Chris Harrison was great
Chris Harrison was great, very knowledgeable.
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Thomas,
We appreciate your feedback and are delighted to hear that Chris was great and very knowledgeable. Thank you for sharing your positive experience!
Warm Regards,
Daniela
Wren Kitchens
9 months after installation we were…
9 months after installation we were experiencing a problem with the tap that Wren had installed. I phoned the installation team and spoke with Lyndsay. She was so helpful and knew what the problem was immediately.
She ordered replacement.ent parts straight away, which we received the following day. Very impressed. Thank you Lyndsay
13 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Andy,
We're delighted to hear about your excellent experience with Lindsay. It's wonderful that they were so helpful and knew what the problem was immediately, arranging for replacement parts to be sent out so quickly. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Tinh,
We're incredibly happy to hear you received excellent service! We truly appreciate your wonderful feedback.
Warm Regards,
Daniela
Wren Kitchens
Lee Albrow provided an excellent…
Lee Albrow provided an excellent service today. Professional and friendly, would recommend him to anyone.
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Mark,
We're delighted to hear about your positive experience with Lee. It's wonderful to know they were professional and friendly. Thank you for your kind words and recommendation!
Warm Regards,
Daniela
Wren Kitchens
We had an excellent delivery experience…
We had an excellent delivery experience from Wren thanks to Ben and John. They were efficient, polite, knowledgeable and arrived exactly on time. Despite delivering to a first‑floor apartment, they never complained, never struggled and never rushed. Just got on with the job professionally and with a great attitude.
A brilliant set of lads and a credit to Wren. Highly recommend their service.
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Kelly,
We are so pleased to hear about your excellent delivery experience. It's wonderful that our delivery team was efficient, polite, knowledgeable, and professional, handling the delivery with a great attitude. We appreciate your high recommendation!
Warm Regards,
Daniela
Wren Kitchens
M Rawlinson was punctual professional…
M Rawlinson was punctual professional and very knowledgeable he messaged the day before and on the day with accurate times of the appointment very impressed
18 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Deborah,
We're so pleased to hear about your positive experience. It's wonderful that our surveyor was punctual, professional, and very knowledgeable, and that they communicated accurate times for your appointment.
Warm Regards,
Daniela
Wren Kitchens
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