A lovely kitchen, local customer care great but central office not easy to get in touch with, long waits on the phone. We had difficulty getting them to agree to replacing a non working fridge and w... See more
Company replied
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Review summary
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Seamless from start to finish. Mark R in the showroom at Peterborough. Designed perfectly. Good communication from the delivery service team. Arrived on day and time agreed. Jack and Robyn had driven... See more
Company replied
So, you know that feeling when you think you know exactly what you want, as it’s not your 1st rodeo, and then you come away having spent some time with a knowledgable person who guides you to make sub... See more
Company replied
called wren Broadstairs in the morning, appointment made for that day with Tom Wells. Tom texted to say when he would arrive. Tom was very professional, explained everything he was going to do and... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.3
Excellent
98K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Professional service
Professional service, friendly and welcoming team. Explained everything in detail. Mark Werner came out to measure, he was very thorough and considered all my requests and the design team implemented them. Great custkmer service
16 July 2026
Unprompted review
Excellent service with David…
Excellent service with David measurements of our kitchen explained everything in detail and was very friendly
15 July 2026
Unprompted review
O Firouzia was great
O Firouzia was great, he explained the whole process and was very helpful.
16 July 2026
Unprompted review
Measurment
A very thorough measurement taken at our house by M Tomlinson. He was friendly and helpful.
16 July 2026
Unprompted review
Booked an appoinment turned up
Booked an appoinment turned up, was told we were so young what do we need a kitchen for. After we told her we didnt have the keys yet she lost interest wouldnt do it properly and ended the appoinment after 5 misn. Anyways went to Wickes who didnt care that we didnt have keys and had a great experenice with them and love the new kitchen.
14 February 2026
Unprompted review
Kitchen Survey
Surveyor has just left. He was lovely. We got on well and he let me take him through my plans and ideas for best use of space. He checked out with me that he understood them properly and made some suggestions and observations which were all positive. He made very detailed plans which he explained to me. A very positive experience and a lovely man.
16 July 2026
Unprompted review
Amazing service!
Amazing service from J Tomlinson. Such a lovely man and so helpful. Answered all the questions I had and we had a good chat too. Thanks so much!!
16 July 2026
Unprompted review
Wonderful customer service
Liam and Joseph were both super efficient and had my additional order items and replacement door fronts sorted in minutes. Both of them are a credit to the business.
16 July 2026
Unprompted review
The customer service resolve
The customer service to resolve any after fitting replacements, I was handled by Hayley M, who was soo attentive and made a really big effort to resolve any issues.
Thank you.
16 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gent on phone was so helpful.
Gent on phone was so helpful.
Took time to listen and was so sympathectic to my problem.
I would say he is a credit to your company.
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi David,
We're so pleased to hear that our team member was so helpful and sympathetic to your problem. We appreciate your kind words and positive feedback!
Warm Regards,
Sam
Wren Kitchens
Callum took the measurements without…
Callum took the measurements without any fuss. He explained what I needed to do in terms of a kitchen replacement. Professional throughout and put me at ease. Good experience
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Felix,
We're so pleased to hear that your experience with our team member was professional and that you felt at ease. We appreciate you sharing your positive feedback!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Good Afternoon,
We appreciate your feedback and are happy to hear that our team member was efficient and informative. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Our advisor Olivia Falkingham was very…
Our advisor Olivia Falkingham was very helpful and patient. We took a while deciding exactly what we wanted and she never rushed us and always gave us plenty of time to decide.
22 March 2026
Unprompted review
Reply from Wren Kitchens
Hi Wendy,
We are so pleased to hear about your positive experience. It's wonderful that our advisor was very helpful and patient, giving you plenty of time to decide without rushing you. We appreciate your kind feedback.
Warm Regards,
Sam
Wren Kitchens
Great service
Great service. T Hill was very friendly and explained everything thoroughly. Very professional!
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Louise,
We're delighted to hear about your positive experience with our service. It's great to know that our team member was friendly and explained everything thoroughly. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
The boys were excellent cheery polite…
The boys were excellent cheery polite and good at what they do our house is difficult to get to the door so there’s a bit of a way with steps and turns but was all done with a great attitude our team included Alex Crombie and I would have no problem recommending this delivery team they were great!! Thanks
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Barbara,
We're delighted to hear that the delivery team was cheerful, polite, and skilled, even with the challenging access to your home. We appreciate you highlighting their great attitude and would be happy to recommend them.
Warm Regards,
Daniela
Wren Kitchens
Lauren from King's Lynn really knew her…
Lauren from King's Lynn really knew her stuff. Very pleased with my design. No problems with any of the order. I would recommend
17 July 2025
Unprompted review
Reply from Wren Kitchens
Hi Sam,
We're so pleased to hear about your positive experience and that you were very pleased with your design. We appreciate your kind words regarding Lauren's knowledge.
Warm Regards,
Kieran
Wren Kitchens
Amanda was so amazing she did…
Amanda was so amazing she did everything she could to make the process less stressful and calm me down when I was upset. She is a lovely polite woman who’s amazing at her job and had all my issues rectified whilst on the phone!
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Chloe,
We are so pleased to hear about your excellent experience. It's wonderful that our team member was so amazing, polite, and able to rectify all your issues whilst on the phone. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Quality product and service
We bought our new kitchen from Wren after being fed up with the hard sell from others, there is none of that with Wren. Everyone from design to customer care has been very helpful.
The product is excellent, we were kept updated about our order and everything ran smoothly and stress free. Would recommend Wren to anyone who wants a hassle free, pleasant experience when buying a new kitchen.
16 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Ken,
We are so pleased to hear your kitchen journey was stress-free and pleasant. It's wonderful that our team provided such helpful service, from design to customer care, and that you were kept updated throughout. We appreciate your recommendation!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Amar,
We are so happy to hear that you found our service to be the best and friendly. Thank you for your very positive feedback!
Warm Regards,
Daniela
Wren Kitchens
G Hickman was the best
G Hickman was the best. Super friendly and dealt with the complications of our country kitchen very efficiently! Thanks Gary!
16 July 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're so happy to hear our team member was super friendly and efficiently managed the complexities of your kitchen. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
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