My kitchen hasn't been installed yet but I want to say how efficient, friendly and professional Veronica Fernandes of the Swindon branch has been throughout the planning. She has been patient over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The drivers arrived on time, were polite and respectful and worked quietly and efficiently to place everything in the correct place. They took care to protect our property.
Very relaxed atmosphere and very thorough kitchen survey completed by Michael Herdman. He was very friendly and explained everything throughout the process
Arrived on time text day before polite and perfessional tidy work men
10/10 experience today with Roy Barkley who came out to measure my kitchen. Roy was very professional and helpful throughout the visit. He spent time ensuring all my questions were answered and made the process easy, giving me confidence with moving forward with my new kitchen. Highly recommend the service.
A problem has developed with the Wren kitchen, 4-5 years old. A lot of panels have “delaminated “ - the plastic cover has come away from the board on units. Tracey gave me a lot of time to work through the issues and what needs to be done, she was patient and painstaking.
Having said that, we are disappointed with the poor quality that led to this and the many consequent obstacles.
We trust Wrens have done enough to sort it out.
Very good experience from D O’Connor was very good and happy with the quartz top installation
Mitchell and Toby couldn’t have made the delivery more smooth. They made parking issues outside our home seem like no problem, and made me feel incredibly reassured from the moment they arrived. Despite it being early in the morning they were absolute rays of sunshine and made it a nice start to the day. We couldn’t have asked for a better service.
She was very good explaining and solve a matter for me (Laura)
I wish always some one help me such Laura to understand and good way to solve my problem
I would like to thank Laura for her patience in listening to my concerns and actively seeking a solution.
We agreed that she will look into why no unit was used despite having a 192 mm space available.
Laura fully understood my explanation and committed to resolving this issue. She completely agreed that if a unit can be placed there, it should be, and that your designer made a mistake.
I want to thank Laura once again for her support.
One more time thanks of her
Guys who delivered good were friendly and happy to help
First class customer service April was able to sort out my replacement kitchen doors etc and arrange delivery to suit myself.
Excellent after care service
The customer care agent was very helpful her name was amanda
Dealt with our damaged product
very professionally
Thank you Amanda
Paul and Lisa Hufton
Mr A Moss arrived on time, was very professional and courteous and carried out the survey of the bedroom efficiently
L albrow was very friendly, knew what he was doing and understood what I needed doing.
Jason and Jake were brilliant.
Clear communication in the lead up to delivery and they were efficient, friendly and professional bringing our new kitchen into the house.
Definite 5 stars from us.
I spoke to a lovely lady named April.
She dealt with my complaint very efficiently and professionally and my problem with the kitchen was resolved straight away.
I would highly recommend her to future customers.
Well done April and Thankyou very much.
Really lovely couple of guys.
Great communication, professional and friendly from start to finish.
Thank you :)
Wrens get you drawn in and encourage you to buy there kitchen.They say lay a deposit down to hold prices.So you do.Then they cant deliver the fitter.They also lie to there customer.Weeks go on and nothing happens.You get more and more fustrated with them.The after sale is rubbish.They sit on your deposit and not care.
Tmoyo was great when measuring up a kitchen for one of our jobs! Really helpful and professional throughout. Would definitely recommend!
T Moyo
Very thorough with his measurements, would definitely recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.