P Ford measured our kitchen yesterday. He was able to see us earlier which was great. When he arrived he measured our space in a professional and efficient manner. He’s a friendly chap who seems to re... See more
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
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Just had my Kitchen completed by Andrew & Mickey . Excellent service from start to Finish what a fantastic job they made of my Kitchen . Nothing was too much trouble and they worked with me keeping me up to date throughout the project . An absolute Asset to Wren
Andrew was informative , friendly and answered all our questions
Home Survey completed today by Roy Buckley. Arrived on time, was very pleasant, would highly recommend!
The surveyor Lee Albrow was very efficient, punctual, polite & pleasant . Explained everything he was going to be doing .
All round excellent service .
Wren are very happy to sell you a kitchen but extremely unhelpful when issues occur. Customer service is useless especially when appliances are faulty even when delivered from new.
P ford- He was professional, polite, kind and explained the process really well
He was very patient with our questions
Lee Barrington was spot on. In and out. No messing around and was very friendly. Cant wait for my kitchen to arrive.
I had a wonderful experience where M McCarthy came and measured up my kitchen. He was polite, punctual, and highly knowledgeable whilst speaking very highly of the company. He solidified my decision to entrust Wren Kitchens with my house renovations. I have recommended Wren Kitchens to my friends and family as I know that M McCarthy had excellent customer service and was very professional. I look forward to working with him again potentially in the future. Thank you for your brilliant customer service.
My son ordered a kitchen from wren Croydon Brach on the 6th June. They sent a fitter who forgot to send a quote, the store assistant was on holiday then her colleague so no one dealt with it. My son contacted their customer service team last week to ask when he could finally get his kitchen fitted, was promised a call back last Wednesday which never materialised, at this point he is no nearer getting his kitchen fitted and no one at Wren seems interested in helping to get this sorted out. Awful customer service.maybe this poor review will spur them into action!!
My kitchen installation started on 8th June 2026 and to date (15th August) it is still not finished. Multiple items are damaged and doors and handles completely missing. Despite numerous emails and complaints I have had no acknowledgement from Wren or a time line to finish to an acceptable standard. Not what you expect when paying over £20k for a kitchen. Left with no choice but to issue court proceedings
A Hadnum is very polite, helpful and respectful of property
I had Lee Albrow from Wrens survey team to survey my kitchen and bedroom. Lee was very polite and thorough in his work , outstanding thank you so much.
It was a pleasure meeting Pete Ford when he conducted the kitchen design survey and measurements. A very charming and pleasant individual. I would highly recommend his professional guidance and knowledge.
My mums fitter cancelled two days before delivery. We only had a spare room with furniture available to store the kitchen. The guys stacked it so well and didn't complain at the challenge. They were very helpful, kind and chatty. Great service.
From start to finish,the whole experience of buying a kitchen from wren was great. Scott designed it for us and did a great job of making a small kitchen look fab and modern. Very happy with the kitchen and appliances,the customer service was superb and there is plenty of correspondence between customer and delivery.
I had a problem with 2 doors having manufacturing scuffs and scratches and wren were so quick to replace them. The kitchen was delivered at the end of April but work didn't start untill June,hence the late review.
I would recommend wren for quality and service without hesitation.
Mike was really lovely and professional. He came right on time and was communicative. He did the job in good time. All around good experience. We would definitely recommend him.
Peter Ford was professional and he was polite and respectful. He was very helpful in telling what would look good and what would not.
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