WPA Reviews 

Professional friendly no nonsense client support. Very easy to communicate with excellent staff. Thank you

I have been incredibly impressed with the service I’ve received from WPA. Everyone I’ve dealt with has been professional, helpful and genuinely caring. They have made what could have been a stressful experience feel straightforward and reassuring, and I’ve always felt listened to and well looked after. Excellent service from start to finish, and a company I would happily recommend.

Our personal contact/ 'Healthcare Partner', Gareth has been really great - he guided us through the initial setup of our scheme, meets with usannually to review it and is always on hand to answer our queries (always promptly). When one of our team had an issue with getting prompt attention for an acute condition, Gareth was able to facilitate the process smoothly, which solved the issue.
The WPA mobile app works really well for claiming back cash benefit expenditure.
We have been with WPA for over a year and I have been very impressed at every stage,

Helpful. Polite. Went the extra mile to help. Very satisfied.

Sylvie was very clear and approachable. She had a good empathetic manner that made my experience very user friendly.

Sam was really helpful and clear. She dealt very kindly and professionally with me and my daughter throughout and made the process straight forward and simple.

Fantastic service, processed all the information and sorted the claim very quickly.

I had a great experience with Tom Bradley, he understood all my needs and provided the cover that suits me right now. He took the time to explain the different options and answered all my questions

Couldn’t recommend him enough

Great service from Phillipa on Whatapp, she was able to sort out my fast track physio claim very simply for me after I’d managed to make a mess of trying to submit it via the app. Was very reassuring to feel that she cared and wanted to resolve it for me & was able to approve 10 sessions with my preferred provider. Thanks

Tom Bradley was brilliant at explaining everything and talking me through the different options available for my company.

Any questions I had after signing up were answered very quickly too, so it definitely wasn’t just about making the sale — the aftercare and ongoing support have been excellent as well.

Myself and my family have been with WPA for years. A couple weeks ago I had the pleasure to speak with a lovely chap called Tyler.
I have recently had to use my insurance to make a claim. He talked me through the process with such patience and care.
If you are unfortunate to have to use to your insurance like I have, I hope you have the privilege of talking to Tyler!

Thank you Tyler for making me and my family feel valued.

Beth was lovely and really helpful with a declined claim, explaining that the policies had changed recently. Really professional and courteous. Great company all round, been with them for years.

Brandon Beak was an excellent advisor spoke about all the various options with great clarity. Answered all our questions in detail and guided us through the process to make the whole experience of buying health insurance easy and painless.

Emily was an exceptional help during my call with her, she was able to deal with my request promptly and was super helpful throughout the whole experience. Thanks Emily!

At 59, fit and healthy and heading towards retirement, I wanted to get decent health insurance in place.

I chose WPA and dealt with John, who was excellent. Rather than just offering me a standard package, he helped tailor and structure the cover around what I actually needed and what was important to me.

Friendly, straightforward, no hard sell and very easy to deal with. I came away feeling I’d got the right cover for me at this stage of life. Very pleased. Thanks John.

I had gallbladder surgery last year, and WPA were incredibly helpful throughout the whole process. When things became a little hectic and confusing, Kate was my main point of contact, and she was always there to explain how the insurance worked, what was covered, and how much I needed to pay from my end while WPA covered the rest.

A year later, I unexpectedly received an invoice from one of the anaesthetists involved in my surgery. Once again, Kate was able to step in, guide me through the process, and help get everything sorted.

Overall, I’ve had a wonderful experience with WPA. The level of support, communication and reassurance I received throughout the process made what could have been a stressful experience much easier. I’m very grateful for the help I received, particularly from Kate.

I have been with WPA for 6 years & I am always very pleased with their service. The app is easy to use, payments for dentist, optician etc are processed quickly. For larger issues the staff are really helpful & I like the fact I can speak directly to my healthcare partner Frank Coelho, who is invaluable. Thank you WPA, I highly recommend you to friends & family.

Straight forward process for claiming cost for new glasses. Upload photos of receipts and prescription using the WPA app. Money in bank account within 5 days of making claim.

I've been with WPA for 2-3 years and I am going to continue.
things that you should know is that unlike many insurances, they don't do nasty tricks when you submit a claim. Their support is very helpful and useful, both on email and phone.
basically what you expect from an insurance.

the thing that they should know, is the website needs some investment, it is not easy to navigate. the page with doctors and practitioners listed is out dated, and a couple of other things

I've been a client of WPA for more than eight years, and the staff have always taken the time to understand my needs, answer my questions, and provide support whenever required. Over the years, I've experienced a number of medical challenges, and without the support of WPA, I don't believe I would have been able to make the progress and achieve the positive outcomes that I have. WPA has consistently provided outstanding customer service, and I wouldn't hesitate to recommend them. A great company with excellent service.