The sales rep Jasmine Herron was super timely with getting back to me about my order. Furthermore, they answered all my questions and helped our club out all over email so I didn't need to attend a ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The rugby pads are amazing to use for football. We use them for blocking and tackling drills. The contour of the pads work great for hand placement on blocking drills and with the straps, players can... See more
Company replied
**AI could NEVER take Jess’s job!** Shopping online for something as specialized as rugby gear, especially rugby cleats, is incredibly difficult unless you’re simply reordering something yo... See more
Company replied
Cannot say enough good things about World Rugby Shop. They offer an unparalleled selection of rugby equipment, unbeatable prices, and their customer service is top-notch. Everything I’ve purchased... See more
Company replied
Company details
Written by the company
WorldRugbyShop.com was founded with a simple mission in mind- make it easy for people to get the gear they need to be a part of rugby. That's it. And we are working hard every day so that no matter if you are a player, fan, coach, or referee there is something for you here so you can connect with the game you love.
Contact info
5478 US 78E, 35210, Irondale, United States
- +12052010192
- support@worldrugbyshop.com
- www.worldrugbyshop.com
4.5
Excellent
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What I ordered was too big
What I ordered was too big, but the return was super easy and painless. I appreciate them making it so easy to get refunds.
6 November 2018
Unprompted review
Reply from World Rugby Shop
Sorry for the sizing issue but glad customer service was able to help get it resolved. Thanks for your patience in the process.
I have ordered from World rugby shop a…
I have ordered from World rugby shop a couple of times, and I've always gotten what I wanted quickly. Great quality. I would recommend them.
3 November 2018
Unprompted review
Great service as usual
My new shorts arrived quickly and item size discription was accurate. As always World Rugby Shop delivered, will use again for any future rugby gear or gift needs.
2 November 2018
Unprompted review
Reply from World Rugby Shop
Rugby shorts are one of our biggest sellers. It is hard to find shorts that are suited for rugby at the local sporting goods store. You can't just buy any shorts. Thanks for your order.
David F
World rugby shop always has the best…
World rugby shop always has the best quality products! I can always expect their gear to be reasonably priced and durable. Their sales are always amazing and I don’t think I’ve ordered something from them that didn’t arrive early. 10/10 would recommend!
2 November 2018
Unprompted review
Easy to buy from
Easy to buy from
Finding the product was simple and the payment process was very straight forward
1 November 2018
Unprompted review
Rugby HQ
The only place I get all my rugby gear! Fast service and excellent prices!
31 October 2018
Unprompted review
Reply from World Rugby Shop
Thanks for the recommendation. The All Blacks have a great line-up of apparel each season. Classic,
Great selection and reasonable prices!
31 October 2018
Unprompted review
Always the best customer service
Always the best customer service; always speedy delivery. The staff is knowledgeable courteous and friendly. I buy lots of rugby gear and worldrugbyshop is always first choice.
30 October 2018
Unprompted review
Reply from World Rugby Shop
Thanks for choosing World Rugby Shop first. We take pride in our selection and customer service.
I love being able to find rugby…
I love being able to find rugby clothing of my favorite international teams. It's hard to find most of these items in the USA, so World Rugby Shop is my go-to shop for fan gear. Thanks!
30 October 2018
Unprompted review
Reply from World Rugby Shop
We work hard to find rare jerseys to bring to the U.S. market in addition to having all the gear to get players out on the field. Thanks for shopping with WRS.
Consistent
I’ve been a customer of WRS for years. They’ve always delivered what was ordered & are consistent.
30 October 2018
Unprompted review
Reply from World Rugby Shop
Thanks for your loyalty over the years. We try and have the best products to select from and the best customer service.
Had a fast easy transaction with no…
Had a fast easy transaction with no problems with payment or delivery.
30 October 2018
Unprompted review
Great experience
Great experience, and the best price I could find. Item arrived in a timely manner, and was exactly as described/ordered
30 October 2018
Unprompted review
Theythey came when they were supposed to and…
They came when they were supposed to and were perfect!
30 October 2018
Unprompted review
Great site with everything you need
Great site with everything you need, would only ask for a cleaner looking mobile site.
30 October 2018
Unprompted review
Decent selection for casual rugby fans
Decent selection for casual rugby fans, as well as the occasional gem! Fair price and great sales, but would prefer to see more jerseys for Tier 2 and 3 teams (it's is WORLD Rugby Shop after all!) and maybe from more leagues around the world like Japan or even older teams in the States.
But overall very good! Amazing for gear!
30 October 2018
Unprompted review
Reply from World Rugby Shop
Christopher,
Thanks for the review and your suggestion. We are always looking for more official club and national team gear to bring to World Rugby Shop including Tier 2 and 3 teams. It can be tough as most brands don't import all their clubs for the U.S. market but we keep working at finding the rare gems.
Review
Checkout was brief and simple, and the website is well organized. Very happy with the price of shipping and timeliness of the order.
25 October 2018
Unprompted review
Reply from World Rugby Shop
Thanks for review. Glad to hear your shopping experience was a good one.
David F
Great quality & prices
User friendly! The products I have bought have been great quality, and at a very good price, especially if it’s during a sale! My items were received in a timely manner as well!
22 October 2018
Unprompted review
It was easy and fast.
16 October 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.