Have used Woodhouse Plumbing for years. Always had a good experience and our recent visit was just the same. Ashley arrived on time, was friendly and professional and fixed the problem quickly and eff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kev was excellent. He was very professional and knowledgeable and explained everything he was doing. He fitted four bathroom lights in under half an hour and hoovered up and we were delighted with th... See more
Company replied
I’ve used Woodhouse several times over the past few years for both electrical and plumbing issues. They have sorted numerous problems such as immersion tanks, radiators, leaking taps, a new consumer... See more
Company replied
Woodhouse always do a fantastic job and are very responsive when you make contact with them. We have had multiple new bathrooms with them as well as revamps of old bathrooms and all the team are profe... See more
Company replied
Company details
- Boiler and Heating Service
- Air Conditioning Contractor
- Electrician
- Gas Engineer
- Plumber
- Solar Energy Company
Written by the company
Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.
Contact info
Livingston House, Tarvin Road, WA6 6XN, Frodsham, United Kingdom
- 01928 733437
- info@woodhouseltd.co.uk
- www.woodhouseltd.co.uk
4.9
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally professional and a pleasure to deal with.
Woodhouse have just finished removing our old boiler and fitting a new one for us. Because of the need to remove all the old equipment in the loft and relocate the new boiler the job took three full days.
Most of the work was carried out by engineers Dan and Brad in what can only be described as tropical conditions due to the recent heatwave. They were totally professional and two of the nicest lads that you could ever wish to meet. Nothing was too much trouble for them.
Despite the conditions they got on with the job with the minimum of inconvenience to us, always ensuring that everywhere was left tidy and that we still had a water supply at the end of each day.
Although most of the onsite work was carried out by Dan and Brad it would be unfair not to mention the other members of the Woodhouse team who ensured that everything went smoothly.
Layla the Sales Administrator, Adam the Plumbing and Heating Manager and Engineer Jack and the Electrical Manager whose name we can’t remember (sorry) who carried out the final commissioning of our new boiler.
A great team and a pleasure to deal with.
John and Lesley Whitby
10 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for taking the time to leave such a detailed and wonderful review, John and Lesley! We're delighted to hear that you had such a positive experience with your new boiler installation.
We'll be sure to pass your kind words on to Dan and Brad—they'll be thrilled to know their professionalism, hard work, and friendly approach made such a positive impression, especially while working in the challenging heat. It's also great to hear that they kept disruption to a minimum and ensured everything was left clean and tidy each day.
Thank you as well for recognising the wider team. Layla, Adam, Jack, and our Electrical Manager, Alex, will all appreciate your thoughtful comments. Successful installations are always a team effort, and it's fantastic to know that this was reflected in your experience.
It was a pleasure to work with you, and we truly appreciate your trust in Woodhouse. If you ever need us in the future, we'll be more than happy to help.
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your kind feedback, Dave! We're delighted to hear that Ashley provided you with excellent service. We'll be sure to pass your comments on to him. We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Excellent service as always from the…
Excellent service as always from the team, Will attended on this occasion, thanks to both Will and Patsy for sorting so quickly.
Kindest regards
Martin
10 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you, Martin, for your kind review and continued support. We're delighted to hear you received excellent service once again. We'll be sure to pass your kind words on to Will and Patsy—they'll really appreciate your feedback. Thank you for choosing us, and we look forward to helping you again whenever you need us.
Arrived on time
Arrived on time. Explained what they were doing. Engineers were clean tidy and courteous. Would thoroughly recommend
26 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave us such a kind review, Chris! We're delighted to hear that our engineers arrived on time, kept you informed throughout the work, and left everything clean and tidy. Your recommendation means a great deal to us, and we really appreciate your support. Thank you for choosing us!
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your kind review, Roy! We're delighted to hear that Ashley and Matt provided such good, polite service. We really appreciate your feedback and look forward to helping you again in the future.
Radiator change
Alex came to remove a couple of radiators and install a new one. He found a problem but sorted it straight away. He was really helpful and answered all my questions. He left everything clean and tidy. Would highly recommend.
8 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for taking the time to leave such a lovely review, Xiaosu!
We're delighted to hear that Alex was able to resolve the issue he encountered quickly and that he took the time to answer all of your questions. It's also great to know he left everything clean and tidy, as we always strive to provide a high standard of workmanship and customer service.
Your recommendation means a lot to us, and we really appreciate your feedback. Thank you for choosing Woodhouse, and we look forward to helping you again in the future.
Great Boiler Repair
Great, friendly service from Matt.
Clean and tidy, everything left as found. Would highly recommend Woodhouse Ltd.
8 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your kind review! We're so pleased to hear you were happy with Matt's friendly service and that everything was left clean and tidy. We really appreciate your recommendation and look forward to helping you again.
Helpful and quick
Quick response to an issue I had, I received assistance with a smile.
7 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your kind review, Frances! We're pleased to hear that we were able to respond quickly to your issue and that you received friendly service. We really appreciate your feedback and are always happy to help whenever you need us.
New Condensing Boiler Installation
We are very pleased with the new condensing boiler installation and work to remove the old header tanks/cylinder. The work was done well and our preference checked when needed.
Throughout the work and at the end of the day areas were cleaned plus any debris removed.
The two engineers (Will and apprentice Jack) were pleasant and very polite.
The quotation received for the work was clear and detailed which was great to understand the work to be completed.
I would have no hesitation in recommending Woodhouse.
1 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review, David! We're delighted to hear you're pleased with your new boiler installation and the service you received from Will and Jack. We'll be sure to pass on your kind comments to them.
It's great to know you found our quotation clear and appreciated how clean and tidy the team kept everything throughout the work. Thank you for your recommendation and for choosing Woodhouse!
Over 20 years with Woodhouse
We have used Woodhouse for over 20 years and have never been let down. Ashley and Brad recently serviced our gas boiler and gas fire efficiently and cleanly. Both guys were pleasant and on time. Woodhouse every time!
29 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your wonderful review and for your loyalty over the past 20 years Mike. Your continued trust in Woodhouse means a great deal to us.
We're delighted to hear that Ashley and Brad provided another efficient, tidy, and punctual service while carrying out your boiler and gas fire service. I'll be sure to pass your kind comments on to them, they'll be pleased to know their hard work is appreciated.
Thank you again for your continued support. We look forward to looking after your home for many more years to come!
Replacement toilet
We had a minor disaster with an upstairs toilet cracking and flooding. We got in touch with Woodhouse and arranged for them to fit a new loo which we had bought. Patsy at Woodhouse sent two guys, Ashley and Brad who very quickly took the old toilet out and replaced with the new one we had purchased. Couldn’t fault the service we got, new loo up and running and the boys tidied up and even took the broken loo away. Would definitely use this company again in the future. Thank you .
29 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your wonderful review, Lizzy.
We're sorry to hear about the cracked toilet and the flooding, but we're pleased we could help get everything sorted quickly for you.
It's great to hear that Patsy was able to arrange the visit promptly, and that Ashley and Brad provided an efficient service, left everything tidy, and took the old toilet away for you.
I'll make sure your kind comments are passed on to the team, they'll really appreciate your feedback.
Thank you for choosing Woodhouse. We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Good experience
Always have a good experience with this company, today it was a boiler service & Ashley was very helpful with extra questions asked. Sophie, in the office, was also very helpful.
30 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your lovely review, Frances.
We're delighted to hear that you continue to have a positive experience with us. It's great to know Ashley was able to help during your boiler service and answer your additional questions, and that Sophie provided helpful support from the office.
I'll be sure to pass your kind comments on to both Ashley and Sophie, they'll be delighted to hear your feedback.
Thank you for your continued support, and we look forward to assisting you again in the future.
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your wonderful review, Ray! We're delighted to hear that you found our service friendly, punctual, efficient, and professional. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Kev did a really neat job
Kev did a really neat job and we are pleased with the work.
Thank you for doing this so quickly.
1 July 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your kind review! We're delighted to hear that you're pleased with Kev's work. We'll be sure to pass on your compliments to him. We really appreciate your feedback and are glad we could complete the job quickly for you. Thank you for choosing us, and we look forward to helping you again in the future!
Will did a great job and was a great…
Will did a great job and was a great communicator. There were a couple of times where he made me aware of various options, and I was able to make sure the job was done exactly how I wanted it, so the outcome was to my satisfaction.
24 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your wonderful review, Alex! We're so pleased to hear that Will kept you informed throughout the job and took the time to explain the different options, helping you achieve the result you wanted.
We really appreciate your feedback and are delighted that you're happy with the outcome. Thank you for choosing us, and we look forward to helping you again in the future.
Yet again
Yet again, great service & communication. Had annual boiler service & new sink tap. I have no hesitation in recommending this Company. Thank you Ashley & Brad for a job well done.
30 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your continued support and for taking the time to leave such a lovely review!
We're delighted to hear that you were pleased with the service and communication once again. Ashley and Brad will be thrilled to know their hard work was appreciated. Thank you for your recommendation—it really means a lot to us.
We look forward to helping you again in the future!
Efficient repair
Woodhouse team were prompt and completed the repair in full within 30mins. Explained what they had done and checked the system was fully functioning before they left
30 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave us such a great review, Neil!
We're pleased to hear our team arrived promptly, completed the repair efficiently, and took the time to explain the work carried out and ensure everything was working properly before leaving. Providing a thorough and reliable service is something we take great pride in.
We really appreciate your feedback and look forward to helping you again whenever you need us
Thank you Matty!
Great service given by Matty who identified a persistent problem we had with our oil boiler. Would highly recommend!
10 December 2025
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for your fantastic review, David! We're so pleased to hear that Matty was able to identify and resolve the persistent issue with your oil boiler. We'll be sure to pass on your kind words to him.
We really appreciate your recommendation and thank you for choosing us. If you ever need our help again, we're always here.
Excellent service
Excellent service. Had a leak on the boiler. Engineers Ashley and Brad called on time and identified the issue quickly. Great staff and a very professional company.
30 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you for taking the time to leave us such a great review Mark. We're delighted to hear you were happy with the service you received.
Ashley and Brad will be pleased to know their prompt response and quick diagnosis of the boiler leak made a positive impression. We pride ourselves on providing a professional and reliable service, so it's wonderful to hear your feedback.
Thank you for choosing Woodhouse Ltd, We look forward to helping you again should you ever need us.
I couldn’t be happier with the service…
I couldn’t be happier with the service from Woodhouse Plumbing. From start to finish Matt, Will and the team were professional, reliable and incredibly knowledgeable. They turned up when they said they would, explained everything clearly, and completed the work to a really high standard.
Nothing was too much trouble, they took real pride in their work, left everything clean and tidy, and made the whole process completely stress-free.
I wouldn’t hesitate to recommend Woodhouse plumbing to anyone looking for a trustworthy plumbing company. I’ll definitely be using them again in the future. Thank you both!
29 June 2026
Unprompted review
Reply from Woodhouse Plumbing, Heating & Electrical Ltd
Thank you so much for your wonderful review and for taking the time to share your experience Chloe. We're thrilled to hear that you were so pleased with the service provided by Matt, Will and the rest of the team.
Providing reliable, professional service and high-quality workmanship is something we take great pride in, so it's fantastic to know that everything from communication and punctuality to the standard of work met your expectations. We'll be sure to pass your kind words on to Matt, Will and the team, they'll really appreciate your feedback.
Thank you again for choosing Woodhouse Ltd. Your recommendation means a great deal to us, and we look forward to helping you with any future plumbing, heating or electrical needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.