Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(762)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop for samples and more.

Ordered samples for some Orto Parisi fragrances. Effort they put into their work made me really satisfied. I also recieved 1 extra sample for free, even if I ordered 2 samples only. Everything is well packed so it can arrive to us safely. Can't wait to come back from my vacation to order more samples from them.

21 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Thanks so much for your sweet review! We are looking forward to have you with us again ☀️

Rated 5 out of 5 stars

Amazing!

Besides the great assortment, the service is impeccable and friendly. Delivery was fast and super well packed - i appreciated the little notes and jokes, super fun! Will definitely be a returning customer.

2 February 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Tanks so much for your super positive review! This is great to hear and makes us truly happy ☀️😊

Rated 5 out of 5 stars

Great offering

Great offer, smooth delivery, and some fun little details.

13 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Victor, Thanks so much for your review. This really makes us happy to hear 💕

Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience. They offer the option to buy affordable sample packs, which feels like a sustainable choice and is also great for gifts. Shipping was quick, and I’m very satisfied with both the products and the service. Wishing the team continued success!

2 January 2026
Unprompted review
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Reply from Woodberg

Hi Chris, This review reads so well and we are super glad that you were so happy with everything 🥰

Rated 5 out of 5 stars

The company has a nice and easy to…

The company has a nice and easy to follow home page, products that are not easy to find in Europe, a fast delivery with a lovely and secure package! 💝

9 January 2026
Unprompted review
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Reply from Woodberg

Hi Edita, Thanks so much for your review and for pointing out all the positive features 🫶

Rated 5 out of 5 stars

Super

Super! All products are original!

2 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Sirena, Thanks so much for your 5-star-review 🫶

Rated 5 out of 5 stars

best niche perfume store in europe!

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bottles that are very sturdy. they also send postcards and stickers along with your order which sometimes have notes from the person who packaged them: i got a lovely one from Holly :) plus their packages are all cardboard and paper, no useless plastic thrown around.

10 January 2026
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Ah, this makes us blush ☺️ So many nice and positive words 💛 Thanks so much for this special review!

Rated 5 out of 5 stars

Good product

Good product. Excellent Customer Service

12 December 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Thanks so much for this 5-star review 🤩

Rated 5 out of 5 stars

I highly recommend

Very professional site, I received my order in France fast and I got some nice samples. The price was very good during Black Friday. I recommend!

20 December 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you! Greetings to France 🌼

Rated 5 out of 5 stars

Great service

Speedy delivery with tracking. Great packaging and samples included were appreciated. Second purchase and would recommend.

1 December 2025
Unprompted review
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Reply from Woodberg

yaaayyy!! Thank you and happy to hear that YOU are happy with our service 🫶

Rated 5 out of 5 stars

Great shop with an amazing selection

Great shop with an amazing selection! The customer service is excellent, but my favorite part is the personal note and the free sample included in every order. It’s those little details that keep me coming back. Five stars

28 November 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks so much for your kind review :) We really appreciate it

Rated 5 out of 5 stars

superb experience

superb experience, excellent and careful packaging and just shop which u can definitely tell, that they care about their customers. I received one extra sample. literally love all of them. will purchase again. Thank you 😍

22 December 2025
Unprompted review
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Reply from Woodberg

Hi Eva, Thanks a lot for your kind review :)

Rated 5 out of 5 stars

Love the product

Love the product. The smell is amazing. The purchase arrived safe and quick.

12 December 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Janine, Thanks so much for your lovely review. We are super happy to hear that everything arrived fast and well :-)

Rated 5 out of 5 stars

Great perfumecollection and customer…

Great perfumecollection and customer service
So happy with their collection. Offering perfume samples is a stroke of genious, not many shops do that. Will buy again!

16 November 2025
Unprompted review
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Reply from Woodberg

Thank you Ingrid :)

Rated 5 out of 5 stars

Excellent service

Excellent. Many small samples of unusual perfumes are available, which is rare. Shipping is fast and sensibly packaged.

21 November 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much <3

Rated 5 out of 5 stars

Good experiences with the customer service

I had a problem with a product (shaver), but the customer service was very kind, smooth and professional.
The shipping is fast and safe.
Good experience overall.

11 December 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks a lot Nadia :)

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