wonenmetlef Reviews 

279
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Living Room Furniture Store

Written by the company

"wonen met lef is de webshop met trendy merken, vernieuwende producten en fijne hebbedingen voor thuis, jezelf of de kids! Wij bieden jou mooie, stoere of kleurrijke decoratie en onze producten zijn onderscheidend en eigentijds."


Contact info

2.5

Poor

TrustScore 2.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(279)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent communication, great choice and fast shipping.

3 April 2023
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Dear Aleksandra,

Thank you for your review.
Hope to see you again!

Britt
wonenmetlef.nl

Rated 1 out of 5 stars

Awful

The first product was damaged. The second was never sent. This site sucks!!!!

5 December 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the service and the items

I am very pleased with the service and the items. I am located in Croatia and through their customer service, I was able to place an order for 6 chairs. All of them arrived by the agreed deadline and in great condition. Many thanks to Brit for the assistance, I will definitely buy from this store again.

8 November 2022
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Dear Maja,

Thank you so much for this compliment. Love to hear from you again :)
Have fun with the chairs!

Britt
wonenmetlef.nl

Rated 5 out of 5 stars

Very good service

Very good service! Quick responding to Mails.
Shipping’s and price’s are fair.
Variety of product’s in good quality.

14 September 2022
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Hello!
Thank you so much for your review. We do our best :)

Britt
wonenmetlef.nl

Rated 1 out of 5 stars

Cant recommend !!!

I ordered a lounge chair and it is completely different on their website ! The color of the Seat doesent match reality !

Not good enough and i have to pay fortune to ship back !!!

19 February 2021
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Dear Martin,

As spoken before, this item looks like it should be.
Also the supplier confirmed this.
In that case the return cost is for the customer.
Sorry!

Kind regards,

team wonenmetlef.nl

Rated 5 out of 5 stars

Great customer support

Goods delivered as expected and on time. When I had to deal with customer support on a technical issue with one of the products, I received 1st class service and real help, fast.

30 July 2020
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Dear Andrew,

Thank you a lot for this nice review!

Have a nice day.

Kind regards,

wonenmetlef.nl

Rated 5 out of 5 stars

Wonderful customer support!

I ordered a expensive lamp made by "BePureHome" and it ended up being faulty. I got in contact with the support at Wonenmetlef and they immediately sent me a new one (I don't even live in the Netherlands) without hesitation. I also didn't have to return the faulty one. So yeah, I have nothing but positive stuff to say about Wonenmetlef. They're super trustworthy and friendly. I'll definitely place more orders from you guys in the near future! Thank you! :)

15 July 2020
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Thank you very much for your nice review :)
Enjoy the lamp!

team wonenmetlef.nl

Rated 5 out of 5 stars

the Best customer service ever

I bought a product for the first time from Wonenmetlef.
The shipping was so rapid and packings were perfect.
The only problem was with the product.
It was broken very soon, and I wrote a mail to the Customer Service of Wonenmetlef and the company of the product that if there's any help they can give.
I got immediate answer from Wonenmetlef and they said they'll discuss and find some ways to help. I felt so comfort with their kind respose and their attitudes to help the customers.
and soon they suggested two choices of 'a new product' or 'refund'.
I can feel that they're doing their best to give the customers the best choice for them.
as a foreigner, I was fouched with the services.
and I got no answer from the company's customer center until now :)

10 October 2019
Unprompted review
wonenmetlef logo

Reply from wonenmetlef

Good afternoon,

Wow! What an amazing review.
You just made our day! Thank you so much.

We want to wish you a very nice day!

Kind regards,

Kim
Wonen met LEF!

Rated 1 out of 5 stars

WRONG delivery times

WRONG delivery times. They say 1 week and a week goes by. You chance them and they say oh actauly the *** we are ordering from china will actually take 2 months. JOKE. Don't waste your time with this company.

12 March 2018
Unprompted review
Rated 1 out of 5 stars

I placed an order in Feb 2th O-67400 …

I placed an order in Feb 2th O-67400 and invoice F-85828, Britt, customer service cancelled it in Feb 9 without my permission. She sold the lamp to somebody else.......... obviously that is unethical behaviour. If I have had a formal contract other than online order, I would have definitely sued them. Although I am a big fan of design products, I will never order from them any more......

9 February 2018
Unprompted review
Show reviews in all languages. (279 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look