Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
absolutely delighted with these guys
absolutely delighted with these guys. they answer any product query promptly and delivery is also spot on. amazing.
I got an expensive phone and it was…
I got an expensive phone and it was delivered much quicker than promised. The customer service was also very quick to respond and rectify my address issue.
Vivo X Fold 3
Great experience and Wonda Mobile sent updates to keep me in the loop on when my phone would arrive. Will order from them again.
I bought a vivo x100 pro global…
I bought a vivo x100 pro global version, everything worked well, fast shipping, perfect communications and good price, well done wonda mobile
A good saving for a little wait.
Super fast delivery considering it came from China.
Excellent service.
Will definitely use again.
Bought the vivo x100pro global in…
Bought the vivo x100pro global in belgium and got it in a week.
Very happy
Would absolutely recommend
Fast and absolute flawless. Bought my newest phone here and was absolutely satisfied with everything. Really good price and really fast shipping. I will for sure consider Wondamobile again for buying my next smartphone.
Samsung Galaxy S24(SD)
I ordered Samsung Galaxy S24(SD version) from Wonda Mobile.It took them only one week to deliver it to Croatia.Great comunication service and staff that will answer all your questions very fast and true.
Mobile phone purchase
I purchased a Vivo x100 Pro and received it earlier than expected. Great phone, great price and great service! Well done Wonda!
Fast and reliable service Great value.
Fast and reliable service Great value.
Will definitely buy from them again in the future
That's 5 working days from ordering to…
That's 5 working days from ordering to delivery. An absolute amazing service.
It is the third device I am ordering from Wonda.
Awesome selection of devices.
Ordered a Xiaomi 14 Ultra phone and…
Ordered a Xiaomi 14 Ultra phone and photography kit from them. Order shipped from China to Denmark and the price they quoted on the website was the price I paid. No custom, added taxes etc. Very nice.
Phone was shipped with normal delivery, 8-10 days but was in Denmark in 2 days! FedEx screwed up so I had to pick it up from there, but that's not Wondamobile's fault.
The phone was unfortunately faulty. The lens of the camera would suffer from lens fogging a lot of the time. I took a video, sent it to Wondamobile and they told me to return it. They made a return label with DHL for me and I returned it. Of course DHL screwed up too, but after 5 days or so, Wondamobile received the phone and promptly refunded the price.
Their user service was very prompt and kind. I have nothing but good things to say about Wondamobile. Will definitely be using them again!
Excellent store and great prices to…
Excellent store and great prices to purchase their phones not available in North America. Staff was always responsive to my questions and super fast delivery. Highly recommended.
£800 out of pocket
i bought £800 phone and was given a delivery date of 13th march. then i had an emailed to say it would be 12th march, then email to say 13th, then email to say the 14th. when it didnt arrive i emailed wonda and they checked with fedex and was told Monday (3 days later). when again it didn't arrive i contacted wonda again and they looked into it, then i get a message to say it was delivered on the 13th.???? checking tracking info it says it wasn't delivered but still at depo, few emails back and forward and wonda say they did deliver it to my neighbour... something i did not authorise. i check with neighbour and a parcel was delivered but not the phone, this was a ebay parcel and when i check that tracking info it was correct. wonda then told me to make a paypal claim as they wont help any further. paypal couldnt careless and im £800 out of pocket.
The tracking info was added after it hadn't arrived as you know. Plus it says it was delivered at 12pm...yet the other parcel was delivered to my neighbour at 2.38pm. it just doesn't make sense, and instead of you wonda taking responsibility it's down to me to be left short. PayPal have accepted the tracking info even though it makes no sense and I have loads of email and txt showing the live tracking and it being returned to depo.
We keep going round in circles again. I authorize a cheap eBay item to be left with a neighbor, that did happen and was tracked and signed for. The phone was not to be delivered to anyone else and the tracking for this was shown as returned to depo, it wasn't til a week later they changed it to say it was delivered and at a random time. They're trying to cover themselves but it doesn't add up. I'm reviewing your service so others can make their own decisions weather or not wonda can be trusted. Before the missed delivery your service was great, you answered all my questions and I had no problem, it wasn't until you gave up and told me to make a claim that its made me think others should be aware.

Reply from Wonda Mobile
Amazing
Absolutely awesome company.
Ordered from HK to UK, expedited delivery for £20 had the package with me in 3 days which is unbelievable & an excellent saving.
I was a bit weary of bank transfer to save the extra 3% or so, but gave it a shot and worked out great.
Will not hesitate to order again. Keep up the good work Wonda!
Great value, fast, recommended
I was going to buy a Nubia Z60 Ultra from the official UK store, but they kept me hanging on for 2 weeks for the silver 12gb version to be in stock, only to tell me that it wasn't offered in the UK as 12gb, only 16gb, and they couldn't update their website to say this 😂🤦🏼♂️
I was wary about using Wonda Mobile, and shouldn't have been, it's been a brilliant experience. Clear website, price exactly as described. I chose "express" (£20) when I ordered Saturday evening. It just arrived Wednesday morning! Very carefully packaged, and has Google play fully installed. 30% cheaper than the official store, and no import duties or VAT charged. Highly recommended.
First time order
Ordered on Saturday and arrived on Wednesday. Costumer service reply quickly even at 1am Hong Kong time(lol). Package is triple layered bubble wrap. Overall really good initial experience for me
Outdated information and bad service!
Do not use their services to buy a mobile phone from another country! I transferred them the full payment for a Samsung S24 Ultra as directed by their automated system email and then received an email days later saying that their Japan Account doesn't accept direct deposit anymore. I have still not got my money back and it's been 6 days now.
Terrible service. Wouldn't recommend.

Reply from Wonda Mobile
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







